VIZIO user manual Model: E500d-A0
This product qualifies for ENERGY STAR in the “factory default” setting and this is the setting in which power savings will be achieved. Changing the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating. SRS StudioSound HD and SRS TruVolume are trademarks of SRS Labs, Inc. StudioSound HD and TruVolume technologies are incorporated under license from SRS Labs, Inc.
Welcome Thank You for Choosing VIZIO Important Safety Instructions And congratulations on your new VIZIO HDTV. Your TV is designed and manufactured to operate within defined design limits. Misuse may result in electric shock or fire. To prevent your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV. Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. • Unplug this apparatus during lightning storms or when unused for long periods of time. • Refer all servicing to qualified service personnel.
• • Do not attempt to repair or service your TV yourself. Opening or removing the back cover may expose you to high voltages, electric shock, and other hazards. If repair is required, contact your dealer and refer all servicing to qualified service personnel. WARNING: Keep your TV away from moisture. Do not expose your TV to rain or moisture. If water penetrates into your TV, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
IMPORTANT SAFETY INFORMATION FOR VIEWING 3D CONTENT You may experience discomfort while watching 3D content. You may feel symptoms of eye strain, vision fatigue, color or depth distortion, motion sickness, nausea, dizziness, disorientation, or other discomforts. If you experience any of these symptoms, stop watching and take a break for at least thirty minutes before resuming. If the symptoms are severe or continue even after you have stopped watching 3D content, consult a doctor.
Television Antenna Connection Protection If an outside antenna/satellite dish or cable system is to be connected to the TV, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
Table of Contents Installing the TV................................................. 3 Changing the Appearance of Digital Closed Captions.. 21 Inspecting the Package Contents...................................... 3 Activating the Sleep Timer................................................... 21 Installing the TV.................................................................... 3 Setting the Auto Power Off Feature................................... 22 Installing the TV Stand..........................
Changing the Names of the Inputs................................. 36 How to View 3D.................................................. 49 Changing the On-Screen Menu Language..................... 37 How Theater 3D Works......................................................... 49 Setting the Time Zone....................................................... 37 What You Need to View 3D Content.................................... 49 Adjusting the CEC Settings...............................................
1 Installing the TV Inspecting the Package Contents Installing the TV Before installing your new TV, take a moment to inspect the package contents. Use the images below to ensure nothing is missing or damaged. After removing the TV from the box and inspecting the package contents you can begin installing the TV.
1 To install the base: 1. It is recommended that two people take part in the base installation. 2. First, align and insert the neck into the base as shown. Then, insert and tighten the three(3) included 16mm M4 hex screws into the base with the included hex screwdriver. Remove any plastic wrapping from the TV and stand. Place the TV screen-down on a clean, flat surface. To prevent scratches or damage to the screen, place the TV on a soft surface, such as carpet, rug, or blanket.
1 Installing the TV on a Wall To mount your TV on a wall, you will need a wall mount. Consult the information below to find the appropriate mount for your TV model: Installing a TV on a wall requires lifting. To prevent injury or damage to the TV, ask someone to help you. E500d-A0 Screw Size: Screw Pitch: Screw Length: Hole Pattern: M6 1.00mm 20mm 400mm (V) x 400mm (H) Be sure the mount you choose is capable of supporting the weight of the TV.
2 Controls and Connections USB - Connect USB thumb drive to play photo, music, or video. HDMI - Connect HDMI device. Stereo Audio Out - Connect 3.5mm audio device, such as sound bar. Optical Audio Out - Connect optical/SPDIF audio device, such as home audio receiver. Coaxial - Connect coaxial cable from cable, satellite, or antenna. Component/Composite - Connect component or composite device. Ethernet - Connect Ethernet cable from home network. HDMI - Connect HDMI device.
2 POWER - Turn TV off or on. INPUT INPUT - Change input source. MENU MENU - Open the on-screen menu. CH ^ CHANNEL UP/DOWN - Change the channel. ^ CH VOL ^ VOLUME UP/DOWN - Increase or decrease volume level.
2 Front Panel REMOTE SENSOR & POWER INDICATOR When using the remote, aim it directly at this sensor.
2 Remote Control App launcher Quickly launch the pictured app. Input Change the currently-displayed input. Power Turn TV on or off. A/V Controls Control USB media player. Info Display the info window. Closed Captions Open the closed caption menu. Menu Display the on-screen menu. Exit Close the on-screen menu. Arrow Navigate the on-screen menu. Ok Select the highlighted menu option. Guide Display the info window. Back Go to the previous on-screen menu. V Button Open the VIA dock.
2 Replacing the Batteries 1. Remove the battery cover. 2. Insert two batteries into the remote control. Make sure that the (+) and (-) symbols on the batteries match the (+) and (-) symbols inside the battery compartment. 3. Replace the battery cover.
3 Connecting Your Devices Connecting A Device Your TV can be used to display output from most devices. 1. Verify that your device has a video port that matches an available port on the TV (HDMI, Component, etc). Cable/Satellite Box 2. Turn the TV and your device off. 3. Connect the appropriate cable (not included) to the TV and the device. 4. Turn the TV and your device on. Set the TV’s input to match the connection you used (HDMI-1, HDMI-2, etc).
3 Connecting a Device - Audio and Video Cable Types AV CABLE COMPONENT CABLE HDMI CABLE AV cables (or Composite cables) are the traditional way of connecting your devices to your TV. Video signals are sent over the yellow connector while audio is sent over the red and white connectors. Component cables are designed to carry high definition video signals along with additional audio connections.
3 Connecting an Audio Device Your TV can output sound to an audio device, such as a receiver or sound bar. 1. Verify that your device has a video port that matches an available port on the TV (Optical, 3.5mm, etc). Home Audio Receiver 2. Turn the TV and your audio device off. 3. Connect the appropriate cable (not included) to the TV and the device. 4. Turn the TV and your device on. VIZIO Sound Bar HDMI CABLE BEST • CFC 2-WAY COMMUNICATION • 2.0-5.
3 Connecting an Audio Device - Audio Cable Types RCA OR 3.5MM CABLE OPTICAL/SPDIF CABLE HDMI CABLE AV cables (or Composite cables) are the traditional way of connecting your devices to your audio device. Audio signals are sent over the red and white or 3.5mm connectors. Optical/SPDIF cables transmit audio signals as pulses of light through a cable made of plastic fibers. Audio signals are digitally transmitted between devices.
3 Connecting an Audio Device - ARC Without HDMI ARC With HDMI ARC Built-in Tuner Built-in Tuner VIZIO Internet Apps VIZIO Internet Apps Your TV Without an HDMI ARC setup, your TV will transmit audio signal from the built-in tuner and VIA apps to your home audio receiver through a seperate audio connection.
3 Connecting to your Network Your TV is internet-ready. It can be connected to your home network with a Wired or Wireless connection. Connecting to a Wired Network (Best) Connecting to a Wireless Network 1. Ensure you have a router or modem broadcasting as high-speed wireless signal (802.11n recommended). 2. Use the Guided Network Setup to configure the TV. See Connecting to a Wireless Network on page 28. 1. Connect an ethernet cable to your router and to the ethernet port on the back of the TV.
4 Completing the First-Time Setup The first time you turn on the TV, the Setup App will guide you through each of the steps necessary to get your TV ready for use. Before you begin the first-time setup: • Your TV should be installed and the power cord should be connected to an electrical outlet. • Your devices should be connected. • If you have a wireless network, have the network key ready. • If you are connecting to your network with an Ethernet cable, connect it to the Ethernet port on the TV.
5 Using the On-Screen Menu Changing the 3D Mode Your TV features an easy-to-use on-screen menu. To open the on-screen menu, press the MENU button on the remote. You can also open the on-screen menu by pressing the VIA button and selecting HDTV Settings from the VIA Dock, then pressing OK.
5 Navigating the On-Screen Menu Changing the Input Source To open the on-screen menu, press the MENU/OK button on the remote. External devices such as DVD players, Blu-Ray Players, and video game consoles can be connected to your TV. To use one of these devices with your TV, you must first change the input source in the on-screen menu. Use the Arrow buttons to highlight a menu option, and press the MENU/OK button to select that option. To change the input device: 1. Press the MENU button on the remote.
5 Changing the Screen Aspect Ratio Setting Up Closed Captioning The TV can display images in four different modes: Wide, Zoom, Normal, and Stretch. Each mode displays the picture differently. Your TV can display closed captions for programs that include them. Closed captions display a transcription of a program’s dialogue. To change the screen aspect ratio: 1. Press the MENU button on the remote. 2. Use the Arrow buttons to highlight the Wide icon. Press OK.
5 Activating the Sleep Timer Changing the Appearance of Digital Closed Captions Digital closed captions can be displayed according to your preference. To change the appearance of digital closed captions: 1. From the Closed Caption menu, use the Arrow buttons to highlight Digital CC Style. 2. Use the Left/Right Arrow buttons on the remote to select Custom, then press OK. The Digital CC Style menu appears. 3.
5 Setting the Auto Power Off Feature Adjusting the Picture Settings To help save energy, your TV is set by default to turn off after 10 minutes if no signal is being displayed on the screen. This feature can be deactivated. Your TV display can be adjusted to suit your preferences and viewing conditions. To set the Auto Power Off feature: To adjust the picture settings: 1. From the Sleep Timer menu, use the Up/Down Arrow buttons on the remote to highlight Auto Power Off and press OK.
5 Adjusting the Advanced Picture Settings • Football, Golf, Basketball, and Baseball modes optimize the picture settings for their respective sports. Also try these modes for other sports. To adjust the advanced picture settings: 1. From the Picture Settings menu, use the Arrow buttons on the remote to highlight More, then press OK. • Custom picture mode allows you to manually change each of the picture settings: Backlight - Adjusts the LED brightness to affect the overall brilliance of the picture.
5 • Ambient Light Sensor - The ambient light sensor detects the light levels in the room and automatically adjusts the backlight for the best picture. Select Off, Low, Medium, or High. Adjusting the Color Temperature Adjusting the color temperature will change the “warmness” or “coolness” of the white areas of the picture. To adjust the color temperature: 4. When you have finished adjusting the Advanced Picture Settings, press the EXIT button on the remote. 1.
5 Adjusting the Picture Size and Position Resetting the Picture Settings When displaying an image from the HDMI input, the size and position of the display image can be adjusted. To reset the picture settings to the factory default settings: To adjust the picture size and position: 1. Ensure the input is set to HDMI. 2. From the Picture Settings menu, use the Arrow buttons on the remote to highlight More, then press OK. 3. Use the Arrow buttons on the remote to highlight Size & Position, then press OK.
5 Adjusting the Audio Settings • Advanced Audio - See Adjusting the Advanced Audio Settings on page 27. To adjust the audio settings: 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight Audio and press OK. The Audio Settings menu is displayed. 3.
5 Adjusting the Advanced Audio Settings Resetting the Audio Settings To adjust the advanced audio settings: To reset the audio settings to the factory default settings: 1. From the Audio Settings Menu, use the Arrow buttons to highlight Advanced Audio, then press OK. The Advanced Audio menu is displayed. 2. Use the Arrow buttons to highlight the setting you wish to adjust, then press Left/Right Arrow to change the setting: 1. Press the MENU button on the remote. The on-screen menu is displayed.
5 Using the Network Connection Menu To connect to a wireless network whose network name (SSID) is not being broadcast: Your TV is internet-ready, featuring both an Ethernet port and built-in high-speed Wireless-N. Connecting to a Wireless Network To connect to a wireless network whose network name (SSID) is being broadcast: If your TV is connected to a network with an Ethernet cable, you will not see the wireless network connection menu.
5 Changing the Advanced Network Settings Testing Your Network Connection Advanced users can fine-tune the network settings using the Manual Setup feature. To test your network connection: To change advanced network settings: 1. From the Network Connection menu, highlight Manual Setup and press OK. The Change Settings menu is displayed. 2. Use the Arrow and OK buttons to adjust each setting: 2.
5 Changing the TV Settings Changing the Input Source To quickly access the Input Source menu, press the INPUT button on the remote.
5 Setting the Tuner Mode Scanning for Channels If you are using a device that is connected to the RF input, such as an external antenna or cable TV connection, you must set the tuner mode. Before the TV can detect and display channels and their associated information, you must scan for channels. A channel scan may also be necessary when the TV has been moved to an area where different free-to-air broadcast television channels are available. 1. Press the MENU button on the remote.
5 Adding New Channels To add a single new analog channel: Occasionally, you may need to add a new analog channel or add a new range of channels. You can do this by using the Partial Channel Search and Add Analog Channel options. 1. From the Tuner Settings menu, highlight Add Analog Channel and press OK. The Add Analog Channel menu is displayed. To add a range of new channels: 2. Highlight Enter Channel # and use the Number Pad on the remote to enter the number of the channel you are adding. 1.
5 Skipping Channels Changing the Audio Language After a channel scan is completed, you may find that some channels are too weak to watch comfortably. There may also be some channels you do not want to view. You can remove these channels from the TV’s memory with the Skip Channel feature. Some digital free-to-air and cable channels broadcast programs in more than one language. The TV’s MTS (Multichannel Television Sound) feature allows you to listen to audio in your preferred language.
5 Using the Parental Controls To use the Digital MTS feature: 1. From the Tuner Settings menu, highlight Digital MTS and press OK. The Digital MTS menu is displayed. 2. Select your preferred language: English, French, or Spanish. Press OK. The TV’s parental controls allow you to prevent the TV from displaying certain channels or programs without a password. VIZIO Wide Zoomthe Normal Panoramic Accessing Parental Controls Menu Digital MTS English To access the Parental Controls menu: French 1.
5 Enabling or Disabling Program Ratings To manage program content according to its rating, you must enable the Program Rating feature. To enable or disable the Program Rating feature: 1. From the Parental Controls menu, highlight Rating Enable and press OK. The Rating Enable menu is displayed. Blocking and Unblocking Content by Rating A channel may sometimes broadcast programs that are meant for children, and at other times broadcast programs that are meant for mature audiences.
5 Changing the Parental Control Passcode If you use the parental controls, you should change the passcode to prevent children from accessing inappropriate material. 1. From the Parental Controls menu, highlight Change PIN and press OK. The Change PIN menu is displayed. Changing the Names of the Inputs To make it easier to recognize the different devices attached to the inputs on your TV, you can rename the inputs.
5 Changing the On-Screen Menu Language Setting the Time Zone Your TV can display the on-screen menu in different languages. To ensure the correct time is displayed when you press the INFO button, set the TV’s time zone: To change the on-screen menu language: 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight the Settings icon and press OK. The Settings menu is displayed.
5 Adjusting the CEC Settings Turning the Power Indicator Light On or Off The CEC function on your TV enables you to control HDMI-connected devices with the included remote without any additional programming. The Power Indicator Light on the front of your TV is set to light up when the TV is on. You can change this setting if you prefer the light to be off. To turn the Power Indicator Light on or off: Not all HDMI devices support CEC. See your device’s user manual for details. 1.
5 Using the Help Menu Displaying System Information To display a summary of the TV settings: You can use the TV’s Help menu to: • Display the User Manual • Display system information • Reset the TV settings • Restore the TV to its factory default settings • Get guided setup help for the tuner and network • Start the Store Demo 1. Press the MENU button on the remote. The on-screen menu is displayed. VIZIO 2.
5 Resetting the TV Settings Restoring the TV to Factory Default Settings To reset the TV’s picture and audio settings: All of the on-screen menu settings can be reset to the factory defaults. 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight the Help icon and press OK. The Help menu is displayed.
5 Using Guided Setup Performing a Service Check The TV’s Setup App can be used to easily set up the TV tuner or to connect the TV with your network. When instructed by service personnel, you may need to perform a Service Check. The Service Check is used as a troubleshooting tool. To access guided setup: 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight the Help icon and press OK. The Help menu is displayed.
5 Using the Info Window The Info Window can be displayed by pressing the INFO or GUIDE button on the remote: • Press the INFO or GUIDE button one time to display channel and input information. • Press the INFO or GUIDE button two times to display the program title and closed captioning information. • Press the INFO or GUIDE button three times to display the program description.
6 Using the USB Media Player Using the USB Media Player Playing USB Media The USB Media Player allows you to connect a USB thumb drive to your TV and play music or photos. To play USB media, you must first save your music or images onto a USB thumb drive. Remember: • The USB thumb drive must be formatted as FAT32. • Files on the USB thumb drive must end in a supported file extension (.mp3, .jpg, etc). • The player is not designed to play media from external hard drives or mp3 players.
6 Folder Contents Connected Sources Displays connected USB devices. To change source, highlight it and press OK. Back Button Highlight this button and press OK if you would like to return to the previous screen. VIZIO Photo Current Folder Displays the folder path. This area displays the contents of the currently selected folder. You can browse between files using the Arrow and OK buttons on the remote. VIZIO_2GB\Photo\root USB1: Current Folder root Start Fullscreen Slideshow A.jpg B.jpg C.
7 Using VIZIO Internet Apps VIZIO Internet Apps (VIA) delivers popular online content to your TV. VIA features a selection of Apps that allow you to watch movies and TV shows, listen to music, get weather and news information, and more–all on demand! A high-speed internet connection is required to receive product updates and to access online content. Using the VIA Dock The VIA Dock is where all of your VIA Apps are accessed. To use the VIA Dock and launch an App: 1. Press the V Button on the remote.
7 Creating and Managing User Profiles Adding a New App to the VIA Dock Though your TV arrives pre-loaded with featured VIA Apps, new Apps are continually being added to the Widget Gallery. The VIA Dock can hold a total of 17 Apps. To add a new App: User profiles allow you to keep a customized set of Apps in the VIA Dock. For each profile you create, a different set of Apps and App settings are saved. Creating an Owner PIN 1. Press the V Button on the remote.
7 12. Highlight OK and press OK. The PIN Confirmation menu is displayed. Answer menu is displayed. 11. Enter your security answer using the on-screen keyboard and press OK. The Create Profile menu is displayed. 13. Re-enter your 4-digit passcode. Highlight OK and press OK. The Security Question dialog is displayed. Press OK. 12. Highlight Done and press OK. 14. Highlight a security question and press OK. The Security Answer menu is displayed. Creating a New User Profile To create a new user profile: 1.
7 Restoring the VIA Dock to the Factory Default Settings Removing a User Profile To remove a user profile: 1. Press the V Button on the remote. The VIA Dock, and all of its installed Widgets can be restored to the factory default settings. 2. Highlight the Profile App by scrolling left and right using the Left/Right Arrow buttons on the remote. (The highlighted App is in the lower left corner of the screen.
8 How to View 3D How Theater 3D Works Watching Blu-ray 3D Content Because our eyes have space between them, when we look around, we see two slightly different pictures. We never notice, because we are able to combine these pictures into one threedimensional image. To view Blu-ray 3D content: The VIZIO Theater 3D HDTV takes advantage of this phenomenon to create a stunning 3D image. When displaying 3D content, the 3D HDTV actually displays two separate images at the same time—one for each eye.
8 Getting the Best 3D Picture Correct 3D Viewing Distance and Angle For the best 3D viewing experience, VIZIO recommends that you install the TV with the viewing distance and viewing angle in mind. When viewing 3D content, it is important that you view the TV straight-on, or some of the 3D effect may be lost. In the examples below, all of the viewers are experiencing the best possible 3D picture quality.
Troubleshooting & Technical Support A do you have questions? LET US HELP! YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT The VIZIO support team is highly trained and is based in the United States. We can help with: • New Product Setup • Connecting Your Devices • Technical Problems • And More Phone: (877) 878-4946 (TOLL-FREE) Email: techsupport@VIZIO.com Web: www.VIZIO.
A There is no sound. • Press Volume Up on the remote control. The TV displays “No Signal.” • Press the INPUT button on the remote control to select a different input source. • If you are using cable TV, satellite, or antenna connected directly to the TV, scan for channels. See Scanning for Channels on page 31. There is no power. • Ensure the TV is plugged into a working electrical outlet. • Ensure the power cable is securely attached to the TV.
A I see “noise” or static on the screen. • When your TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV’s display capabilities. This up-converting can sometimes cause irregularities in the image. The image quality is not good. • For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables. • If you are using an antenna, the signal strength of the channel may be low.
B Specifications E500d-A0 Screen Size: 50” Viewable Area: 49.50” Dimensions w/ Stand: w/o Stand: 44.47” x 28.09” x 9.04” 44.47” x 26.25” x 3.23” Weight w/ Stand: w/o Stand: 35.94 lbs 32.41 lbs TV Type: DLED Refresh Rate: 120 Hz Maximum Resolution: 1920 x 1080 Pixel Pitch: .484 mm x .
B E500d-A0 Audio Outputs: RCA Analog Stereo Output, Optical Digital OSD Language: English, Spanish, French Ambient Light Sensor: Yes Remote Control Model: XRT112 Certifications: CSA, CSA-US, FCC Class B, HDMI 1.4, Dolby digital Plus Compliance: Energy Star Voltage Range: 120V @ 50/60 Hz Power Consumption: 70.
C Limited Warranty ON PARTS AND LABOR Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion.
D Legal & Compliance FCC Class B Radio Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
D VIZIO Internet Applications Disclaimer VIZIO SOFTWARE LICENSE AGREEMENT VIZIO Internet Applications (“VIA”) affords the opportunity to access third party Internet product offerings or services (“VIA Services”) on certain VIZIO TVs. The VIA Services accessible herein are provided as per our agreement with these third parties. These agreements are subject to change, interruption, suspension (including termination) at any time and for various reasons.
D related information, including but not limited to information about your use of the VIZIO Software, the VIA Services, content viewed and attached peripherals, products or services purchased, that is gathered periodically to facilitate the provision of software updates, product support and other services to you, including additional or different VIA Services related to the VIZIO Software and to verify compliance with the terms of this License Agreement.
D AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION. 11. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE VIZIO SOFTWARE AND VIA SERVICES (AS DEFINED ABOVE) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
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