Before You Use This Product The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the list in the "Package Contents" chapter.
Table of Contents Before You Use This Product 1 Package Contents 4 Installation 5 Hardware Installation 5 Software Installation 6 Check Network Settings 9 Add Password to prevent Unauthorized Access 9 How to Use 10 Authentication 10 Installing Plug-in 11 Primary User’s Capabilities 12 Main Screen with Camera View 12 Client Settings 14 Administrator’s Capabilities 16 Fine-tuning for Best Performance 16 Opening accounts for new users 18 Opening accounts for new users 19 Build
Weekly Schedule 35 Event operation 35 Sequential operation 36 Camera Control 37 UPnP and DDNS Settings 39 Remote controller 40 Viewing system parameters 41 Factory default 41 Appendix 42 A. Troubleshooting 42 B. Frequently asked questions 46 C.
Package Contents PT3112 or PT3122 Camera stand Software CD Power adapter Quick installation guide A/V Cable Warranty card Remote Controller -4www.vivotek.
Installation Hardware Installation Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length. Connect the power adapter jack to the Network Camera before plugging in to the power socket. This will reduce the risk of accidental electric shock.
Software Installation In this manual, "User" refers to whoever has access to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and grant user access to the camera. At the end of the hardware installation, the Administrator must place the product software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run program will pop up (If the program is not on auto-run, go to the root directory of the software CD and click on “autorun.exe”).
Upon IP installer’s start up, a searching box will pop up. This program searches for Vivotek’s product on the same LAN: After searching the LAN, the main window of IP installer will pop up. The IP addresses shown in the "Current IP Address" field reflect those on the local network. They may be from the DHCP server. If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status).
The Vivotek’s new uPnP function will always assign an IP address for the Network The Administrator click on button selected Camera. can “Link to device” to connect the I.E. to the camera. If the camera is not on the IP installer list, click on the “Search” button to search for the camera on the LAN. For the series number in the “Serial Number” field, please check the label on the bottom of the camera. -8www.vivotek.
Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the correct subnet mask and IP address of gateway and DNS. Ask your network administrator or Internet service provider for the detail information.
How to Use Authentication After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed. The foreground is the login window and the background shows the message if authentication fails. The user may check the option box to save the password for future convenience. This option is not available to the Administrator for obvious reason. - 10 www.vivotek.
Installing Plug-in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug-in that is the Network Camera. Permission request depends on the Internet security settings of the user’s PC or notebook. If the highest security level is set, the computer may prohibit any installation and execution attempt. This plug-in has been registered for certificate and is used to display the video in the browser. Users may click on to proceed.
Primary User’s Capabilities Main Screen with Camera View The main page layout has three parts: Configuration functions: The camera can be configured using these user interfaces. Camera View: What the camera sees. Pan/Tilt control buttons: These buttons provide a command interface to control the aim of the camera. Click on the configuration link to the left of the image window to enter the configuration page. - 12 www.vivotek.
The Configuration: “Digital Output” Clicking on the “On” or “Off” button turns the digital output to either on or off status. “Client Settings” Clicking on this button links you to the client setting pages, please check the following session for more details. “Configuration” Only the Administrator can access camera configurations. The camera view: The information bar at the top of the camera view shows the connection type to the Network Camera and the current date/time.
Client Settings At the initial access to the “Connection type” page in Windows, the web browser will ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in has been registered for certification and can be used to change the parameters at the client’s site. The user may click on to install the plug-in. If the web browser does not allow the user to complete the installation, check the Internet security to lower the security level or contact your IT or networking supervisor.
The TCP protocol allows for less packet loss and produce a more accurate video display. The downside with this protocol is that the real-time effect is worse than that with the UDP protocol. The HTTP protocol must be selected if the network is protected by a firewall and it only allows HTTP Port (80) to be opened. In this mode, audio will not be sent and only video is operational. If no special need is required, UDP protocol is recommended.
Administrator’s Capabilities Fine-tuning for Best Performance There are a few choices the Administrator is allowed to maximize the capabilities of the Network Camera. Best performance generally equates to the fastest image refresh rate with the best video quality, and at the lowest network bandwidth as possible. The three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix quality” on the Video Configuration page, are correlative to allow for achieving the best performance possible.
to 25 fps or 30 fps. If you are shooting fast-moving images, you may want to slow the maximum frame rate down to 20 fps in order to lower the rate of data transmission. This allows for better video quality and the human eyes cannot readily detect the differences between those of 20, 25, or 30 frames per second. If your network bandwidth is below 384 Kbps, set the “Fix bit rate” according to your bandwidth and try to get the best performance by fine-tuning with the “Maximum frame rate”.
1 2 3 4 - 18 www.vivotek.
Opening accounts for new users Protect Network Camera by passwords Network Camera is shipped without any password by default. That means everyone can access Network Camera including the configuration as long as the IP address is known. It is necessary to assign a password if Network Camera is intended to be 1 to enable protection. This password accessed by others. Type a new word twice in ○ is used to identify the administrator. Then add an account with user name and 2 .
still images and will be refreshed periodically and automatically. It needs a script function supported by the web browser. 1. Click on “Configuration” on the homepage, 2. Click on “Security” in the left column, 3. Go to the bottom of the page and check off on “Allow more viewers with snapshot mode”, 4. Set the snapshot interval to refresh the still image automatically. The longer the snapshot interval, the better the snapshot mode works for multiple viewers.
4. Click on ”Save” and wait for the system to restart, 5. Click on “Application” in the left column, 6. Select the day or days of the week in “Weekly schedule” you want to upload the pictures, 7. Select “Sequential operation” and set the interval, 8. Unselect "FTP put snapshots with date and time suffix" as the upload method and click on "Save", 9. The image file uploaded to the web space is named “video.jpg”. Check if the file is successfully uploaded to the correct folder, 10.
An auto-refresh homepage can be used to periodically poll the newest image from the Network Camera. It is most efficient if using a free web space provider as the FTP service may be limiting. 1. Prepare an auto-refresh homepage as the following example. The URL of image is http://“IP address of the Network Camera”/cgi-bin/video.jpg. Modify the IP address according to your Network Camera. Define the refresh interval according to your network bandwidth for best result.
Building a security application The Administrator can combine options on the application page to perform many useful security applications. There are two trigger sources coming from attached devices, such as for motion detection. There are also two responding kinds to of actions such events, including uploading snapshots over the Internet and driving other attached devices. To upload the snapshots, the User can choose either email or FTP according to user’s needs.
5. Set the delay before detecting next event to avoid continuous false alarms following the original event, 6. Set the delay to take snapshots after event to capture the direction of the moving objects, Send snapshots when motion is detected If no external sensor is available, the Administrator can use the built-in motion detection to monitor any movement and sends snapshots via email for security check. 7. Click on “Motion detection” in the left column, 8. Check “Enable motion detection”, Enablevideo, 9.
Software revision upgrade Customers can obtain the up-to-date software from the web site of Vivotek. An easy-to-use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator only. To upgrade the system, follow the procedures below. 1. Download the firmware file named “FLASH.BIN” from the appropriate product folder. 2. Run the Upgrade Wizard and proceed following the prompts.
Definitions in Configuration Only the Administrator can access system configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phrases on the Option pages. The Administrator may type the URL below the figure to directly enter the frame page of configuration. If the Administrator also wants to set certain options through the URL, read the reference appendix for details. http:///setup/config.
System parameters "Host name" The text displays the title at the top of the main page. “Turn off the LED indicator” Check this option to shut off the LED beside the lens. It can prevent the camera’s operation being noticed. "Keep current date and time" Click on this to reserve the current date and time of the Network Camera. An internal real-time clock maintains the date and time even when the power of the system is turned off.
User group administration “Root password” Change the Administrator’s password by typing in the new password identically in both text boxes. The typed entries will be displayed as asterisks for security purposes. After pressing , the web browser will ask the Administrator for the new password for access. “Add user” Type the new user's name and password and press to insert the new entry. The new user will be displayed in the user name list. There is a maximum of twenty user accounts.
Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure every field is entered correctly before clicking on . "Reset IP address at next boot", the default status is checked to avoid erroneous entries during installation. This can be tedious having to perform software installation whenever the Network Camera starts. Therefore, once the network settings, especially the IP address, have been entered correctly, uncheck this option.
“SMTP (mail) server 2” The domain name or IP address of another email server once the previous server is unreachable. “Recipient email address 2” The email addresses of the recipients for the backup server. “Return email address” The return email address used in the event the mails fail to be sent out. FTP “Local FTP server port” This can be other than the default Port 21. The user can change this value from 1 to 65535.
HTTP “Http port” This can be other than the default Port 80. Once the port is changed, the User must be notified the change for the connection to be successful. For instance, when the Administrator changes the HTTP port of the Network Camera whose IP address is 192.168.0.100 from 80 to 8080, the User must type in the web browser “http://192.168.0.100:8080” instead of “http://192.168.0.100”.
Video codec parameters “Text on video” The text will be displayed in the black bar above the video window with a timestamp. The timestamp is captured from the date and time of the Network Camera that is maintained by a built-in real-time clock. “Color” Select either for color or monochrome video display. "Size" There are three options for two video sizes. “Half” is the quarter size of “Normal”. “Half x 2” has the same video size as “Normal” but of a lesser quality, while consuming less network bandwidth.
- 33 www.vivotek.
Motion detection “Enable motion detection” Check this option to turn on motion detection. Click on this button to add a new window. At most three windows can exist simultaneously. Use the mouse to click, hold, and drag the window frame to resize or the title bar to move. Clicking on the ‘x’ at the upper right-hand corner of the window to delete the window. Remember to save in order to validate the changes. Click on this button to save the related window settings.
Application setup Weekly Schedule “Sun” ~ “Sat” Select the days of the week to perform the following operations. “Snapshots begin at” Set the time to start operations. “Snapshots stop at” Set the time to stop operations. Setting identical begin time and stop time means 24-hour operation. Event operation “Delay second(s) before detecting next event” Set the time delay before restarting to check on the triggering condition when the current condition is triggered.
stand for the snapshots, before event, right upon event, and after event. The date and time suffix may also be added as an option. Confirm the external mail or FTP server settings in the network configuration. “Reset output” Select and save this option to reset the external device at the digital output to return to the original state. Sequential operation “Snapshot every second(s)” The Network Camera will send snapshots at the specified intervals to the external server using the method selected below.
Camera Control Camera control area Preset function area On the Camera Control page, there are two main function control areas: Camera control area The pan and tilt functions can be controlled with these buttons. The “Left” button aims the camera to the left; the “Right”, “Up”, and “Down” buttons aim the camera accordingly. The “Home” button aims the camera to the center. “Pan speed” This controls the range of the horizontal movement of the camera.
“Auto pan/patrol speed” This defines the speed of panning and patrol, the greater the value, the faster the speed. Preset function area ”Enable IR control” Checking this box allows the Administrator to enable the IR controller to move the aim of the camera. To allow controls only through URL commands or web pages, leave this box unchecked.
UPnP and DDNS Settings “Enable DDNS” This option turns on the DDNS function. “Provider” The provider list contains four hosts that provide DDNS services. Please connect to the service provider’s website to make sure the service charges. “Host name” If the User wants to use DDNS service, this field must be filled. Please input the hostname that is registered in the DDNS server. “Username/E-mail” The Username or E-mail field is necessary for logging in the DDNS server or notify the User of the new IP address.
Remote controller Models PT3112 and PT3122 both provide a remote controller to command the camera’s pan/tilt and other functions. The direction control part provides the function as on the main web page. The Pan/Patrol/Stop functions are also the same as on the main web page. Direction control area Auto movement control area “Auto Patrol” This button commands the camera to patrol between the preset positions on the patrol list that was set on the “Camera control page”.
Viewing system log Click on the link on the configuration page to view the system log file. The content of this file provides useful information about configuration and connections after system boot-up. Viewing system parameters Click on this link on the configuration page to view the entire system’s parameter set. The content is the same as those in CONFIG.INI. Factory default “Factory default” Click on this link on the configuration page to restore factory default settings.
Appendix A. Troubleshooting Status LED After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.
B. Frequently asked questions Q What if I forget my password? A After the Administrator's password has been assigned, every access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you are the Administrator, there is no way to recover the root password except by restoring the factory default settings. Refer to Appendix A for the procedures.
if the Network Camera is connected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting. Q Can I install it on ceiling? A Yes. There are flip and mirror options in the video configuration page to correct the images for upside down installation. Q The image is not clear enough. A Rotate the lens to adjust the focus after the Network Camera has been installed in the proper position.
A Too many users requesting the real-time multimedia content will jam the network. For best results, the Network Camera is designed to accommodate a maximum of ten (10) users to watch and listen at the same time. For a larger number of users, it is recommended to build another web server to host the retrieved contents from the Network Camera. Q How fast is the video rate of the Network Camera? A The MPEG4 codec engine can process up to 30 frames per second internally.
C. URL commands of the Network Camera For some customers who already have their own web site or web control application, the Network Camera can be easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of the Network Camera. Capture update Snapshot of JPEG image /cgi-bin/video.jpg The Network Camera will return the most up-to-date snapshot in JPEG format. Query status of the digital input /cgi-bin/getdi.
The Network Camera will automatically restart after restoring factory default configurations. Restart system /setup/reset.cgi Restart the Network Camera without warning. - 50 www.vivotek.
Page URL The configuration page has a frame layout including an option list frame and an option page frame. Referenced URLs, except for the configuration page, direct users to the option page frame only. Some pages, such as image quality setting and preset setting, are opened in new windows for preview. Only the Administrator can access these URLs. Homepage name Referenced URL Client settings page /client.html configuration page /setup/config.html system option /setup/system.
General format of command URL Every configuration can be set through URL with the POST method by the Administrator only. URL[?[name=value][&name=value]… … ] POST root System configuration URL URL: /setup/system.
Security configuration URL URL: /setup/security.
dns1 primary DNS server dns2 secondary DNS server smtp1 primary SMTP server mailto1 smtp2 secondary SMTP server mailto2 returnemail ftpp FTP port ftp1 primary FTP server
DDNS & UPnP configuration URL URL: /setup/ddns.cgi NAME VALUE DESCRIPTION enddns anything Enable DDNS function. This option must be resent whenever the URL is called, if DDNS function is to be enabled. provider host 1 DynDDNS.org(Dynamic) 2 DynDDNS.org(Custom) 3 TZO.com 4 dhs.org The hostname of the Network Camera usermail username or mail The login username of DDNS server or the email address registered in DDNS server.
color quality quan bitrate frame flip mirror B/W monochrome color fixb fix bit rate fix quantization 1 lowest quality of video 2 lower quality of video 3 normal quality of video 4 higher quality of video 5 highest quality of video 64000 set bit rate to 64K bps 128000 set bit rate to 128K bps 256000 set bit rate to 256K bps 384000 set bit rate to 384K bps 512000 set bit rate to 512K bps 768000 set bit rate to 768K bps 1000000 set bit rate
improve anthing to improve audio quality in low bandwidth environment, this option must be resent whenever the URL is called, if it is to be enabled. mphone internal set the audio source from built-in microphone. external set the audio source from line-in microphone. Camera control URL URL: /setup/ptcamera.
Image quality configuration URL URL: /setup/image.cgi NAME VALUE DESCRIPTION brightness <-5 ~ 5> adjust brightness of image contrast <-5 ~ 5> adjust contrast of image hue <-5 ~ 5> adjust hue of image saturation <-5 ~ 5> adjust saturation of image preview not save the parameters restore recall the original settings save save the parameters Application configuration URL URL: /setup/app.
motion3 < not required > set motion window3 as trigger condition ioalarm < not required > trigger DO when DI condition matched mdalarm < not required > trigger DO when motion detected ioupload upload snapshot when DI condition < not required > matched mdupload < not required > upload snapshot when motion detected sinter seconds interval for sequential mode sbegin time to start sequential mode send time to stop sequential mode - 59 www.vivotek.
D. Technical specifications - System - Microphone CPU: Trimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM Omni-directional Frequency: 20 – 20,000Hz S/N ratio: more than 58dB - Networking - General I/O Protocol TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS and DHCP Physical 10BaseT Ethernet or 100BaseT Fast Ethernet 1 sensor input(max. 12VDC 50mA) 1 relay output(max. 24VDC 1A, 125VAC 0.
Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. l This device may not cause harmful interference, and l This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.