Before You Use This Product The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the list in the "Package Contents" chapter.
Table of Contents Before You Use This Product 1 Package Contents 4 Installation 5 Hardware Installation 5 Software Installation 6 Initial Access to the Network Camera 8 Initial Access to the Network Camera 9 Check Network Settings 9 Add Password to prevent Unauthorized Access 9 How to Use 10 Authentication 10 Installing Plug-in 11 Primary User’s Capabilities 12 Main Screen with Camera View 12 Client Settings 15 Administrator’s Capabilities 18 Fine-tuning for Best Performance
Video Parameters 35 Motion detection 37 Application setup 38 Weekly Schedule 38 Event operation 38 Sequential operation 39 Camera Control 40 UPnP and DDNS Settings 42 Remote controller 43 Viewing system parameters 44 Factory default 44 Appendix 45 A. Troubleshooting 45 B. Frequently asked questions 46 C.
Package Contents PT3112 or PT3122 Camera stand Software CD Power adapter Quick installation guide A/V Cable Warranty card Remote Controller -4www.vivotek.
Installation Hardware Installation Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length. Connect the power adapter jack to the Network Camera before plugging in to the power socket. This will reduce the risk of accidental electric shock.
Software Installation In this manual, "User" refers to whoever has access to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and grant user access to the camera. At the end of the hardware installation, the Administrator must place the product software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run program will pop up (If the program is not on auto-run, go to the root directory of the software CD and click on “autorun.exe”).
Upon IP installer’s start up, a searching box will pop up. This program searches for Vivotek’s product on the same LAN: After searching the LAN, the main window of IP installer will pop up. The IP addresses shown in the "Current IP Address" field reflect those on the local network. They may be from the DHCP server. If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status).
The Vivotek’s new uPnP function will always assign an IP address for the Network Camera. The Administrator can click on button “Link to selected device” to connect the I.E. to the camera. If the camera is not on the IP installer list, click on the “Search” button to search for the camera on the LAN. For the series number in the “Serial Number” field, please check the label on the bottom of the camera. -8www.vivotek.
Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the correct subnet mask and IP address of gateway and DNS. Ask your network administrator or Internet service provider for the detail information.
How to Use Authentication After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed. The foreground is the login window and the background shows the message if authentication fails. The user may check the option box to save the password for future convenience. This option is not available to the Administrator for obvious reason. - 10 www.vivotek.
Installing Plug-in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug-in that is the Network Camera. Permission request depends on the Internet security settings of the user’s PC or notebook. If the highest security level is set, the computer may prohibit any installation and execution attempt. This plug-in has been registered for certificate and is used to display the video in the browser. Users may click on to proceed.
Primary User’s Capabilities Main Screen with Camera View The main page layout has three parts: Configuration functions: The camera can be configured using these user interfaces. Camera View: What the camera sees. Pan/Tilt control buttons: These buttons provide a command interface to control the aim of the camera. Click on the configuration link to the left of the image window to enter the configuration page. - 12 www.vivotek.
The Configuration: “Digital Output” Clicking on the “On” or “Off” button turns the digital output to either on or off status. “Snapshot” The button provides users a fast way to capture a single image of the video from the Network Camera. “Client Settings” Clicking on this button links you to the client setting pages, please check the following session for more details. “Configuration” Only the Administrator can access camera configurations.
“Disable digital zoom” The checkbox selection allows users to disable/enable the digital zoom function. “Zoom Factors” The range of zoom factor is from 100% to 400%, users can select any integer factor inside this area. “Hide” Click on this button can close the digital zoom control window. The pan/tilt control buttons: The direction buttons are for Left, Right, Up, Down, and Home functions. The Home button centers the camera.
Client Settings At the initial access to the “Connection type” page in Windows, the web browser will ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in has been registered for certification and can be used to change the parameters at the client’s site. The user may click on to install the plug-in. If the web browser does not allow the user to complete the installation, check the Internet security to lower the security level or contact your IT or networking supervisor.
The TCP protocol allows for less packet loss and produce a more accurate video display. The downside with this protocol is that the real-time effect is worse than that with the UDP protocol. The HTTP protocol must be selected if the network is protected by a firewall and it only allows HTTP Port (80) to be opened. In this mode, audio will not be sent and only video is operational. If no special need is required, UDP protocol is recommended.
is the domain name or the original IP address of the Network Camera. - 17 www.vivotek.
Administrator’s Capabilities Fine-tuning for Best Performance There are a few choices the Administrator is allowed to maximize the capabilities of the Network Camera. Best performance generally equates to the fastest image refresh rate with the best video quality, and at the lowest network bandwidth as possible. The three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix quality” on the Video Configuration page, are correlative to allow for achieving the best performance possible.
system and 30 fps in a 60Hz system. If your network bandwidth is more than 384Kbps, you can fix the bit rate according to your bandwidth and set the maximum frame rate to 25 fps or 30 fps. If you are shooting fast-moving images, you may want to slow the maximum frame rate down to 20 fps in order to lower the rate of data transmission. This allows for better video quality and the human eyes cannot readily detect the differences between those of 20, 25, or 30 frames per second.
Besides, “Normal x 2” selection will do 200% digital zoom for both the width and height of the video. Opening Accounts for New Users Protect Network Camera by passwords 1 2 3 4 Network Camera is shipped without any password by default. That means everyone can access Network Camera including the configuration as long as the IP address is known. It is necessary to assign a password if Network Camera is intended to be accessed by others. Type a new word twice in ○,1 to enable protection.
password for your friends in ○,2. Network Camera can provide twenty accounts for your valuable customers or friends. Each account identifies the access right rather than the real visitor. That allows multiple visitors share the same account of different level. An option to access DI/DO is provided for each account. Some users may need to prohibit from controlling your attached devices. Another option allows different control to pan/tilt functions of the Network Camera. You may delete some users from ○,3.
1. Click on “Configuration” on the homepage, 2. Click on “Security” in the left column, 3. Go to the bottom of the page and check off on “Allow more viewers with snapshot mode”, 4. Set the snapshot interval to refresh the still image automatically. The longer the snapshot interval, the better the snapshot mode works for multiple viewers.
3. Fill in the FTP related settings including server, user name and password, as well as the upload path if it is specified by the web space, 4. Click on ”Save” and wait for the system to restart, 5. Click on “Application” in the left column, 6. Select the day or days of the week in “Weekly schedule” you want to upload the pictures, 7. Select “Sequential operation” and set the interval, 8. Unselect "FTP put snapshots with date and time suffix" as the upload method and click on "Save", 9.
An auto-refresh homepage can be used to periodically poll the newest image from the Network Camera. It is most efficient if using a free web space provider as the FTP service may be limiting. 1. Prepare an auto-refresh homepage as the following example. The URL of image is http://“IP address of the Network Camera”/cgi-bin/video.jpg. Modify the IP address according to your Network Camera. Define the refresh interval according to your network bandwidth for best result.
Building a security application The Administrator can combine options on the application page to perform many useful security applications. There are two trigger sources coming from attached devices, such as for motion detection. There are also two responding kinds to of actions such events, including uploading snapshots over the Internet and driving other attached devices. To upload the snapshots, the User can choose either email or FTP according to user’s needs.
5. Set the delay before detecting next event to avoid continuous false alarms following the original event, 6. Set the delay to take snapshots after event to capture the direction of the moving objects, Send snapshots when motion is detected If no external sensor is available, the Administrator can use the built-in motion detection to monitor any movement and sends snapshots via email for security check. Enable 7. Click on “Motion detection” in the left column, 8. Check “Enable motion detection”, 9.
12. Fine-tune using the “Sensitivity” and “Percentage” fields to best suit the camera’s environment. Higher ”Sensitivity” detects the slighter motion. Higher “Percentage” discriminates smaller objects, 13. Clicking on “Save” enables the activity display. Green means the motion in the window is under the watermark set by the Administrator and red means it is over the watermark, 14. Click on “Application” in the left column, 15. Check on the window name set in Step 10, 16.
Software revision upgrade Customers can obtain the up-to-date software from the web site of Vivotek. An easy-to-use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator only. To upgrade the system, follow the procedures below. 1. Download the firmware file named “FLASH.BIN” from the appropriate product folder. 2. Run the Upgrade Wizard and proceed following the prompts.
Definitions in Configuration Only the Administrator can access system configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phrases on the Option pages. The Administrator may type the URL below the figure to directly enter the frame page of configuration. If the Administrator also wants to set certain options through the URL, read the reference appendix for details. http:///setup/config.
System parameters "Host name" The text displays the title at the top of the main page. “Turn off the LED indicator” Check this option to shut off the LED beside the lens. It can prevent the camera’s operation being noticed. "Keep current date and time" Click on this to reserve the current date and time of the Network Camera. An internal real-time clock maintains the date and time even when the power of the system is turned off.
User group administration “Root password” Change the Administrator’s password by typing in the new password identically in both text boxes. The typed entries will be displayed as asterisks for security purposes. After pressing , the web browser will ask the Administrator for the new password for access. “Add user” Type the new user's name and password and press to insert the new entry. The new user will be displayed in the user name list. There is a maximum of twenty user accounts.
Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure every field is entered correctly before clicking on . "Reset IP address at next boot", the default status is checked to avoid erroneous entries during installation. This can be tedious having to perform software installation whenever the Network Camera starts. Therefore, once the network settings, especially the IP address, have been entered correctly, uncheck this option.
“SMTP account name 1” Some SMTP server requires an account name for logging in. Refer to your SMTP administrator for detailed information. “SMTP password 1” The password for the SMTP server account. “SMTP (mail) server 2” The domain name or IP address of another email server once the previous server is unreachable. “Recipient email address 2” The email addresses of the recipients for the backup server. “SMTP account name 2” The account login name for the second SMTP server.
“2nd FTP remote folder” Granted folder on the backup FTP server. “Secondary FTP passive mode” Passive mode setting for the backup FTP server. HTTP “Http port” This can be other than the default Port 80. Once the port is changed, the User must be notified the change for the connection to be successful. For instance, when the Administrator changes the HTTP port of the Network Camera whose IP address is 192.168.0.100 from 80 to 8080, the User must type in the web browser “http://192.168.0.
Audio/Video Codec Parameters Audio Parameters “Mute” Check the option will make the Network Camera reboot to force all the connection using HTTP mode to view the video, therefore no audio can be heard at any client side. “Improve audio quality in low bandwidth environment” Check the option will make the Network Camera reboot to make communication of audio channel more efficient. “Audio Source” The selection can be “Internal microphone” or “External microphone”.
images are moving rapidly. Consequently, to ensure detailed video quality (quantization rate) regardless of the network, it will utilize more bandwidth to send the maximal frames when images change drastically. "Flip" Vertically rotate the video. "Mirror" Horizontally rotate the video. Check options both if the Network Camera is installed upside down. “White balance” Adjust the value for best color temperature.
Motion detection “Enable motion detection” Check this option to turn on motion detection. Click on this button to add a new window. At most three windows can exist simultaneously. Use the mouse to click, hold, and drag the window frame to resize or the title bar to move. Clicking on the ‘x’ at the upper right-hand corner of the window to delete the window. Remember to save in order to validate the changes. Click on this button to save the related window settings.
Application setup Weekly Schedule “Sun” ~ “Sat” Select the days of the week to perform the following operations. “Snapshots begin at” Set the time to start operations. “Snapshots stop at” Set the time to stop operations. Setting identical begin time and stop time means 24-hour operation. Event operation “Delay second(s) before detecting next event” Set the time delay before restarting to check on the triggering condition when the current condition is triggered.
stand for the snapshots, before event, right upon event, and after event. The date and time suffix may also be added as an option. Confirm the external mail or FTP server settings in the network configuration. “Reset output” Select and save this option to reset the external device at the digital output to return to the original state. Sequential operation “Snapshot every second(s)” The Network Camera will send snapshots at the specified intervals to the external server using the method selected below.
Camera control Preset function area Camera Control On the Camera Control page, there are two main function control areas: Camera control area The pan and tilt functions can be controlled with these buttons. The “Left” button aims the camera to the left; the “Right”, “Up”, and “Down” buttons aim the camera accordingly. The “Home” button aims the camera to the center. “Pan speed” This controls the range of the horizontal movement of the camera.
“Tilt speed” This controls the range of the vertical movement of the camera. The greater the value, the greater angular movement when performing the “Up” or “Down” functions would be. “Auto pan/patrol speed” This defines the speed of panning and patrol, the greater the value, the faster the speed. Preset function area ”Enable IR control” Checking this box allows the Administrator to enable the IR controller to move the aim of the camera.
UPnP and DDNS Settings “Enable DDNS” This option turns on the DDNS function. “Provider” The provider list contains four hosts that provide DDNS services. Please connect to the service provider’s website to make sure the service charges. “Host name” If the User wants to use DDNS service, this field must be filled. Please input the hostname that is registered in the DDNS server. “Username/E-mail” The Username or E-mail field is necessary for logging in the DDNS server or notify the User of the new IP address.
Remote controller Models PT3112 and PT3122 both provide a remote controller to command the camera’s pan/tilt and other functions. The direction control part provides the function as on the main web page. The Pan/Patrol/Stop functions are also the same as on the main web page. Direction control area Auto movement control area “Auto Patrol” This button commands the camera to patrol between the preset positions on the patrol list that was set on the “Camera control page”.
Viewing system log Click on the link on the configuration page to view the system log file. The content of this file provides useful information about configuration and connections after system boot-up. Viewing system parameters Click on this link on the configuration page to view the entire system’s parameter set. The content is the same as those in CONFIG.INI. Factory default “Factory default” Click on this link on the configuration page to restore factory default settings.
Appendix A. Troubleshooting Status LED After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.
B. Frequently asked questions Q What if I forget my password? A After the Administrator's password has been assigned, every access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you are the Administrator, there is no way to recover the root password except by restoring the factory default settings. Refer to Appendix A for the procedures.
if the Network Camera is connected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting. Q Can I install it on ceiling? A Yes. There are flip and mirror options in the video configuration page to correct the images for upside down installation. Q The image is not clear enough. A Rotate the lens to adjust the focus after the Network Camera has been installed in the proper position.
A Too many users requesting the real-time multimedia content will jam the network. For best results, the Network Camera is designed to accommodate a maximum of ten (10) users to watch and listen at the same time. For a larger number of users, it is recommended to build another web server to host the retrieved contents from the Network Camera. Q How fast is the video rate of the Network Camera? A The MPEG4 codec engine can process up to 30 frames per second internally.
C. URL commands of the Network Camera For some customers who already have their own web site or web control application, the Network Camera can be easily integrated through convenient URLs. This section lists the commands in URL format corresponding to the basic functions of the Network Camera. Capture update Snapshot of JPEG image /cgi-bin/video.jpg The Network Camera will return the most up-to-date snapshot in JPEG format. Query status of the digital input /cgi-bin/getdi.
The Network Camera will automatically restart after restoring factory default configurations. Restart system /setup/reset.cgi Restart the Network Camera without warning. - 50 www.vivotek.
Page URL The configuration page has a frame layout including an option list frame and an option page frame. Referenced URLs, except for the configuration page, direct users to the option page frame only. Some pages, such as image quality setting and preset setting, are opened in new windows for preview. Only the Administrator can access these URLs. Homepage name Referenced URL Client settings page /client.html configuration page /setup/config.html system option /setup/system.
General format of command URL Every configuration can be set through URL with the POST method by the Administrator only. URL[?[name=value][&name=value]……] POST root System configuration URL URL: /setup/system.
Security configuration URL URL: /setup/security.
dns1 primary DNS server dns2 secondary DNS server smtp1 primary SMTP server mailto1 mailname1 first account name in SMTP server mailpass1 first account password in SMTP server smtp2 secondary SMTP server mailto2 mailname2
ftpuser2 ftppass2 ftpfolder2 server HTTP port in secondary controlport control Channel port videoport video Channel port audioport audio Channel port lowband yes optimal for the
Audio/Video configuration URL URL: /setup/video.
frame 1 set maximum frame rate to 1 fps 2 set maximum frame rate to 2 fps 3 set maximum frame rate to 3 fps 5 set maximum frame rate to 5 fps 10 set maximum frame rate to 10 fps 15 set maximum frame rate to 15 fps 20 set maximum frame rate to 20 fps 25 set maximum frame rate to 25 fps 30 set maximum frame rate to 30 fps (NTSC only) flip mirror mute yes flip image no normal image yes mirror image no normal image anthing to turn off audio connections.
addpos add preset location with its name delpos delete preset location with its name selloc add preset location into patrol list irenable yes enable the pan/tilt control using remote controller no disable the pan/tilt control using remote controller speedpan -5~5 change the horizontal aim-range speedtilt change the vertical aim-range -5~5 speedapp 1~5 change the speed of auto pan or auto patrol.
smethod mail upload snapshots by email ftp upload snapshots by FTP suffix FTP file with date and time suffix delay seconds delay to detect next event inter seconds delay to capture post-event dihigh < not required > set DI high as trigger condition dilow < not required > set DI low as trigger condition dirise < not required > set DI rising as trigger condition difall < not required > set DI falling as trigger condition motion1 < not required > s
D.
Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
