User Guide
Table Of Contents
- Camera Setup 2
- Troubleshooting 3
- Before trying any of these troubleshooting procedures, first review the initial setup (described above) and make sure that each step of the process was completed.
- Then, if the Ping camera is still not working properly, you can perform the following troubleshooting procedures (in the order listed), checking for proper camera operation in between each individual procedure.
- Reboot the camera
- 4
- Regulatory, Service, and 5
- 6
Cam era Set up
2
To set up your Ping camera, follow the steps outlined the image below.
Important Notes:
• Your SkyControl panel must be operating on software version A.01.3.x
or higher.
• An Internet upload and download speed of 1 Mbps (Megabit per
second) is required in order for the Ping camera and the app to
function properly. Speeds less than this can cause issues with audio
and/or live video.
• The wireless signal strength from the camera to the panel must be
greater than 70% in order for the Ping camera to function properly.