User's Manual
140
Exception of quality warranty
This warranty will be void in the following cases;
1. In case the product is misused or used for other purposes than specified in the present safety standard
of its applicable country, or any instruction described in the manual is violated.
2. This warranty dose not include normal defects unavoidable during use.
3. This warranty dose not include normal defects unavoidable on plastic, paint, key pad or antenna.
4. Movistar is not liable to any defect caused by repair, change, or technical support provided by
unauthorized service center or person, or any defect caused by other accessories than original. The
original accessories are to be manufactured by Vitelcom and certified by Movistar.
5. This warranty dose not include defects on personal paint or parts.
6. Battery and charger will be guaranteed for 6 months only. If the battery is charged through other charger
than Movistar¡fls, this warranty will be void.
7. In case of defects caused by robbery, theft, thunder, fire, moisture, flood, electric waves of other
equipment, electro-magnetic variables, electric wire, or natural disasters.
8. If the serial number is removed from the product, or erased, or illegible.
Separately from the legal warranty, those clauses above are the only resource for its maker or dealer to
use in case of defects. In addition, this warranty excludes other warranties tacitly related with goods sales.
Movistar has a right to hand over the freight expense (caused by delivery to service center) to user.
Conditions for complete warranty
The quality of the product will be guaranteed by its provider Movistar for a period of one year upon
purchased against defects or abnormal operation due to faulty materials or workmanship, when authorized
engineer can repair or change the defective parts based on his judgment. If the customer is not satisfied
with the result or the product falls still short of the optimum performance, the customer has a right to
exchange the product for an equivalent one or to ask an equivalent refund to the product only providing
that Movistar as the subject of quality warranty is informed of such fact within 10 days after the product
repaired.
The person in charge of quality warranty shall pay back all the expenses paid first for the product and the
phone card to complete the refund of the product.
During the warranty period, all the replaced defective parts will belong to the manufacturer.
Any customer who wants to make a protest against the warranty is to present the followings;
a) The customer able to read, shall present the original warranty where purchase date, purchase shop,
type of product, serial number, IMEI number, accessories manufacturing date and code are described, and
the original statement of tax account,
Movistar considers that the period of quality warranty on the product is for 12 months after the date of
purchase. The agent shall repair all the defective parts or product free of charge (parts, labor).
There will be no extension of warranty term on the repaired product.
Any change in this warranty is subject to prior written approval of Movistar. The user is recommended to
read the instructions described in the manual thoroughly to make good use of the features of the product
before operating.