User`s manual
Warranty Policy
Warranty Coverage
GeoVision, Inc. warrants GV-Hot Swap DVR System V2, IR Remote Control, and GV-Keyboard
against defects in materials and workmanship for a period of TWO (2) years from the date of purchase.
Other packaged accessories and software (including but not limited to System Software) are
excluded.
If a defect where due to causes attributable to GeoVision arises and a valid claim is received by
GeoVision within the Limited Warranty Period, at its option, GeoVision will (1) repair the product at no
charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is
new or which has been manufactured from new or serviceable used parts and is at least functionally
equivalent to the original product.
GeoVision warrants replacement parts or repairs for thirty (30) days from the date of GeoVision
shipment or for the remainder of the Limited Warranty Period, whichever provides longer coverage for
you. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes GeoVision’s property.
Exclusions and Limitations
The Customer shall have no coverage or benefits under this Limited Warranty if any of the following
conditions are applicable:
1. The product has been subjected to abnormal use, failure to follow the instructions prescribed in
User’s Manuals, improper storage, improper packaging, improper maintenance, unauthorized
modifications, unauthorized repair, misuse, neglect, abuse, accident, alternation, improper
hardware/software installations, or other acts due to causes not attributable to GeoVision, including
damage caused by shipping.
2. The product was not purchased from an authorized distributor or agent.
3. The product has been damaged from exposure to rain, flood, storm, moisture, dampness, weather
conditions, an Act of God, force majeure, improper use of any electrical source, or the connection
to other products not recommended for interconnection by GeoVision.
4. Defects or damage caused due to virus attack.
5. The product bar code on the system case has been removed, defaced or altered.
6. The system case has been opened.
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