GV-Hot Swap DVR System V2 User’s Manual
© 2008 GeoVision, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of GeoVision. Every effort has been made to ensure that the information in this manual is accurate. GeoVision is not responsible for printing or clerical errors. GeoVision, Inc. 9F, No. 246, Sec. 1, Neihu Rd., Neihu District, Taipei, Taiwan Tel: 886-2-8797-8377 http://www.geovision.com.
User’s Manual for GV-Hot Swap DVR System V2 Welcome to the GV-Hot Swap DVR System V2 User’s Manual. The Manual provides an overview of the GV-Hot Swap DVR System V2 and its accessories. It also includes the instructions to guide you through the installation and use of the GV-Hot Swap DVR System V2: • Chapter 1, Introduction Identifies the GV-Hot Swap DVR V2’s accessories and options. • Chapter 2, Overview Identifies the GV-Hot Swap DVR V2’s components.
Table of Contents Regulatory Notices ................................................................................................... 3 Safety Instructions ................................................................................................... 4 Chapter 1 Introduction .......................................................................................... 5 1.1 Unpacking .............................................................................................................5 1.
Regulatory Notices FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Safety Instructions Observe these safety instructions to help ensure against injury to yourself and damage to the product. z Read all safety and installation instructions before you operate the product. z Do not operate the product in high humidity areas or expose it to water or moisture. z Do not put the product in an unstable, a slanting or vibrated place. z Do not block any ventilation opening.
1 Introduction Chapter 1 Introduction 1.1 Unpacking The GV-Hot Swap DVR V2 package includes the following items: Important: Please keep the original carton and all packing materials for future shipping need. 1. GV-Hot Swap DVR System V2 x 1 2. D-Type Audio Cable x 2 (1 x 1-8 Channels Red Cable, 1 x 9-16 Channels Red Cable) 3. AC Power Cord x 1 4. RJ-11 to DB9 Cable x 1 5.
6. GV-Keyboard Package x1 7. IR Remote Control Package x 1 8. Self-Stick Rubber Pad x 4 9. Recovery DVD x 1 10. Nero Express CD x 1 11. Surveillance System Software CD x 1 12. GV-Hot Swap DVR System V2 User’s Manual x 1 13. GV-Hot Swap DVR System V2 Quick Start Guide x 1 14. Surveillance System New Feature Guide x 1 15. Surveillance System Installation Guide x 1 If any of the items are missing or damaged, contact your dealer to arrange a replacement.
1 1.
1.3 Options Optional devices can expand your GV-Hot Swap DVR V2’s capabilities and versatility. Contact your dealer for more information. GV-Video Loop Through Card GV-IO 12-In Card GV-IO 12-Out Card GV-Multi Quad Card GV-I/O USB Box GV-Data Capture V3 Series GV-Hub Box GV-COM Box GV-Joystick RAID Controller (0 / 1 / 5 / 6) VGA Card RAM Hard Drive GV-DOM (Disk on Module) This card can take the video signal from the GV-Hot Swap DVR V2 and then split it into 16 signals while maintaining video quality.
2 Overview Chapter 2 Overview 2.
All 2-bay models and 10-bay models of GV-Hot Swap DVR V2 are equipped with slim DVD±RW drives, while the sizes of DVD±RW drives on the 4-bay, 6-bay and 8-bay models are 5.25 inch. The locations of the DVD±RW drives on the front panel of 2-bay and 10-bay models are different from those on the other models. The front panels presented below are of the 2-bay and 10-bay models, and they indicate the locations of the slim DVD±RW drives.
2 2.
Owing to the model design, the rear panels of all 2-bay models are different from those of the other models. In Figure 4 the rear panel presented is of all 4-bay, 6-bay, 8-bay and 10-bay models. The figure below displays the rear panel of all 2-bay models.
3 Getting Started Chapter 3 Getting Started 3.1 Basic Installation Basic installation describes all the equipments required to program and operate the GV-Hot Swap DVR V2. Figure 6 1. Using the supplied power cord, connect one end to the AC input and the other end to the power outlet. 2. Connect the keyboard to the PS/2 input. 3. Connect the mouse to the PS/2 input. 4. Using the VGA cable supplied by the monitor manufacturer, connect the VGA monitor. 5.
3.2 Turning on the Power Once the above hardware is properly connected, it is the time to turn on the GV-Hot Swap DVR V2. To turn on the power, follow these steps: 1. Turn on the monitor. On Figure 7 2. Turn on the AC power switch on the rear panel. Power On Figure 8 3. Turn on the main power switch on the front panel. Power On Figure 9 The GV-Hot Swap DVR V2 will run a series of self-tests.
3 3.3 Getting Started Installing the Hard Drive The GV-Hot Swap DVR V2 uses SATA hard drives for video and audio data storage. Before recording, ensure to install your hard drives. 1. Turn off the power of the drive bay. Make sure the Power LED is off. 2. Turn the safety lock to the OPEN position. 3. Push the safety lock. The drawer handle pops up. 4. Pull out the drive drawer.
5. Remove the lid of the drawer. Figure 11 6. Insert the hard drive in the drawer, and slide the lid back on. Figure 12 7. Turn over the drawer, and secure the hard drive with the 4 screws (included in the drawer). Figure 13 8. Put the drawer back in the drive bay of the GV-Hot Swap DVR V2. 9. Push the drawer handle back, and turn the safety lock to the LOCK position. 10. Press the Power button. When the Power LED indicates green, the hard drive is ready to use.
3 3.4 Getting Started Formatting the Hard Drive After installing hard drives to your GV-Hot Swap DVR V2, you may need to format them before use. 1. Go to the GV-Desktop, click the Programs button, and select Disk Management. Figure 14 2. The Initialize and Convert Disk Wizard appears. Click Next to continue. Figure 15 Note: If the Wizard does not appear, you need to initialize the drives one by one. To manually initialize a drive, right-click on the name of the drive and select Initialize Disk.
3. The screen shows the drives you selected to initialize. Make sure all drives are checked, and click Next to continue. Figure 16 4. The screen gives you the option to convert the drives from basic to dynamic storage. Leave all drives unchecked, and click Next to continue.
3 Getting Started 5. When the initialization is complete, click Finish to close the wizard. Figure 18 6. Right-click in the unallocated space of a new drive, and select New Partition… .
7. The New Partition Wizard appears. Click Next to continue. Figure 20 8. Select Primary partition, and click Next to continue.
3 Getting Started 9. The default partition size is the same as the maximum disk space. Make changes if necessary. Click Next to continue. Figure 22 10. Assign a drive path that is not in use by other devices, and click Next to continue. Figure 23 Note: The default drive paths start from E.
11. Type a name in the Volume label box, ex. HDD1, and click Next to continue. Figure 24 12. When the formatting is complete, click Finish to close the wizard.
3 Getting Started 13. When the drive is successfully initialized, partitioned, and formatted, its status description should display “Healthy.
3.5 Adding the Hard Drive to Recording Path Before recording, you need to add the formatted hard drives to the recording path. 1. On the GV-Desktop, click the Programs button, and select Hot Swap HDD Tool. Figure 27 2. Insert a hot-swap hard drive or plug a portable hard drive to the GV-Hot Swap DVR V2. This dialog box appears. Figure 28 3. Select Add to recording path, and select the storage group from the drop-down list. 4. Click OK to automatically configure the hard drive to the recording path.
3 Getting Started 5. In the MedianMan Tools window, if the hard drive is successfully added to store data, its Status field should display “Standby”. Status field Figure 29 6. To add another formatted hard drive for storage, repeat the above steps. For the details on using Hot Swap HDD Tool, see Hot-Swap Recording, Chapter 10, User’s Manual on the Surveillance System Software CD.
3.6 Replacing the Hard Drive You can replace the hard drive in the Hot Swap Drive Bay without shutting down the GV-Hot Swap DVR V2. 1. Do not press the Power button to turn off the power. 2. Turn the safety lock to the OPEN position (see Figure 10). 3. Push the safety lock. The drawer handle pops up. 4. Lift the handle, slightly pull out the drawer and wait until the hard drive spins down. 5. Pull out the drawer completely, remove the hard drive, and then mount a new one. 6.
3 3.7 Getting Started Configuring an IP Address The purpose of configuring an IP address is to support the remote monitoring, control and configuration of the GV-Hot Swap DVR V2 over a network connection. The GV-Hot Swap DVR V2 is enabled for DHCP network. An IP address will be automatically allocated when the GV-Hot Swap DVR V2 is powered up. Despite the DHCP setting, it is recommended that a static IP address be configured on the unit.
5. Configure a static IP address on the Windows XP platform. Check your network administrator if you have questions about the configuration. 2 4 3 Figure 31 The GV-Desktop Back to GV-Desktop Click the Windows Start button, point to Programs, click GVCombo, and click Key Lock Utility.
3 3.8 Getting Started Extended Installation Beyond basic installation, the GV-Hot Swap DVR V2 package provides the following accessories to make your unit even more powerful and convenient: z GV-Keyboard z IR-Remote Control z RJ-11 to DB9 Cable for PTZ control GV-Keyboard The GV-Keyboard is designed to operate the GV-Hot Swap DVR V2 exclusively.
To modify the default COM port: 1. Click to stop the Keyboard service first. 2. In the Port field, modify the port number from the drop-down list. For the port allocation, refer to Figure 34-2. 3. Click to start the service. 1 USB & COM Ports Allocation on GV-Hot Swap DVR V2 2 Front Panel Rear Panel COM3 COM5 COM7 USB USB USB USB USB USB COM4 Figure 34-1 COM6 COM8 Figure 34-2 IR Remote Control The IR Remote Control is another plug-and-play device.
3 Getting Started I/O Devices The GV-Hot Swap DVR V2, with built-in GV-NET/IO Card, provides 4 alarm outputs and 4 sensor inputs. Relay Output 1~4 Com Sensor Input 1~4 Ground Figure 36 PTZ Domes When connecting PTZ domes, you need to plug the supplied RJ-11 to DB9 cable into the DB9 port of the GV-Hot Swap DVR V2.
3.9 Recovery DVD If preinstalled files are damaged, use the supplied Recovery DVD to restore them. To restore the operation system and all preinstalled software, follow these steps: Note: After recovery, you need to re-install all settings and passwords. But the recovery will not delete your recording files saved in the GV-Hot Swap DVR V2 since it only reformats the partition C and all of your files are still stored at other partitions. 1. Insert the Recovery DVD, and restart the GV-Hot Swap DVR V2. 2.
3 Getting Started Configuring the GV-Hot Swap DVR V2 for PAL after Recovery The default video standard of the Recovery DVD is set to NTSC. If the video standard in your country is PAL, remember to configure the GV-Hot Swap DVR V2 for PAL after using the Recovery DVD. 1. Click the Configure button, point to A/V Setting, and then select Video Source. Figure 40 2. In the Video Standard field, select PAL from the drop-down list, and click OK.
3.10 Updating GV-Hot Swap DVR System V2 GeoVision will periodically release the updated Recovery DVD including the latest GV-System Software (Multicam Surveillance System) and Windows updates. If you like to update your GV-Hot Swap DVR System V2, contact your dealer to get one. Before contacting your dealer, you may check software update news at our website: http://www.geovision.com.
4 Chapter 4 DVR Health Analysis DVR Health Analysis GeoVision offers health analysis to GV-Hot Swap DVR V2. The service is intended to give diagnosis for early and immediate detection of problems. It is recommended to have the health analysis during the first week after you install the GV-Hot Swap DVR V2, and then have the checkup every three months. It will take 5 working days for response. Please prepare the following data for analysis, and send to dvrsystem@geovision.com.
2. Select Backup System Settings. This dialog box appears. Figure 43 3. Press the Next Step button appears. to back up all your system settings. The Save As dialog box 4. Select the destination drive to store the backup file. When the backup is complete, this message will appear: Successfully Backup MultiCam System Settings.
4 4.2 DVR Health Analysis System Log Please provide the sys*.mdb files of system log. The files by default are saved at D:\Log\database. If you have modified the default location, you can check the path by the following steps: 1. Click the Configure button on the main system, point to General Setting, and then select System Log Setting. This dialog box appears. Figure 44 2. Click Set Location. You should see the location of your system log.
4.3 Information of Your Computer System To get the information of your computer system, please follow the steps below to install the free software PC WIZARD. By using the software, the computer information can be easily collected and saved for analysis: z Processor: includes Type, Frequency, Data Cache L1, Trace Cache L1, Cache L2, Voltage, Processor Temperature, FPU Coprocessor. z Drives: includes Number of Hard Disk, Number of Drive, Total Size and Free Space of Drive.
4 DVR Health Analysis 4. In the Save As dialog box, select Format HTML and click OK. Figure 47 5. Select the Save location, type the file name, and then click Save to save the Processor information as HTML file. 6. Repeat Steps 3-5 to save the Drives information as HTML file. 7. To save the Voltage, Temperature and Fans information A. , please follow these steps: Click the Voltage, Temperature and Fans icon. The related data is displayed at the right window. B. Click the first item Monitoring Chip.
4.4 Health Analysis Form Please send the related data for analysis along with this Health Analysis Form to dvrsystem@geovision.com.tw. Health Analysis of GV-Hot Swap DVR V2 Contact Person: Title: Company Name: Telephone: (O) (H) Fax: E-Mail: Model: Bar Code: 4.5 Check List Read this check list before submitting the health analysis request: z System Settings- EXE file z System Log- sys*.
5 Chapter 5 Troubleshooting Troubleshooting GV-Hot Swap DVR System V2 is designed for durability. However, should problems occur, following the procedures here can help determine the cause. A portable 2.5'' HDD connected to the GV-Hot Swap DVR V2 front panel cannot be detected. When the portable 2.5” HDD connected to a GV-Hot Swap DVR V2 cannot be detected, try this step: Use a dual head USB cable and insert both heads to the USB ports on the GV-Hot Swap DVR V2 front panel as illustrated below.
The Main System cannot be minimized, and the GV-Desktop toolbar fails to appear. When the GV-Hot Swap DVR V2 is set up in a LAN where its router or server cannot assign the IP addresses through DHCP, the Main System may not be minimized, and the GV-Desktop toolbar may fail to appear. Try these steps: 1. Manually assign the fixed IP address to the GV-Hot Swap DVR V2. A. Unplug the Ethernet cable, and restart the GV-Hot Swap DVR V2. B.
5 D. Troubleshooting Select Network Connections, right-click Local Area Connection, and then select Properties. Figure 51 E. In the Local Area Connection Properties dialog box, select Internet Protocol (TCP/IP) and then click Properties.
F. Select Use the following IP address, and type the IP info in the fields. Figure 53 2. Replace the router or server that can assign the IP addresses through DHCP in a LAN. GV-Hot Swap DVR V2 won’t turn on. If your GV-Hot Swap DVR V2 won’t turn on or you don't hear a startup sound or any fan or drive noise, try these steps: 1. Make sure that you switch on the AC power on the rear panel. Off On Figure 54 2.
5 Troubleshooting GV-Hot Swap DVR V2 stops responding (aka “crashed” or froze”). If your GV-Hot Swap DVR V2 is not responding to your clicking, typing, or mouse movements, try these steps to get your GV-Hot Swap DVR V2 back on track. Please note that you will lose any unsaved changes in all open applications. 1. Restart your GV-Hot Swap DVR V2 by pressing the Reset button on the front panel. 2. If your GV-Hot Swap DVR V2 is still unresponsive, switch off the Power button to shut it down.
D. Under Error-checking, click the Check Now button. Figure 57 E. Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors. Figure 58 F. Click Start. 2. If the Windows hard disk utility still cannot fix the problem in Partition C, try rebuilding the operation system and GV-System Software by using the Recovery DVD. Refer to 3.9 Recovery DVD. 3. If the problem persists, replace a hard disk drive. GV-Hot Swap DVR V2 suffers virus attack.
5 Troubleshooting GV-Hot Swap DVR V2 has video and/or audio lost. If your GV-Hot Swap DVR V2 fails to show video, audio or both, try these steps: 1. Check the video/audio connection. Make sure one end of the D-type video/audio cable is securely connected to the video/audio device, and the other end to the video/audio port of the GV-Hot Swap DVR V2. 2. Make sure the video/audio device is turned on. 3. Switch the cable from the functional channel to the non-functional channel, and vice versa.
Specifications System Model GV-2016H V2 GV-2008H V2 GV-1480H V2 CPU Intel Pentium Core 2 Duo Processor RAM 2 GB Dual Channel 1 GB Dual Channel Drive Bay 4 / 6 / 8 / 10 bays 2 / 4 / 6 / 8 / 10 bays OS Microsoft Windows XP Embedded VGA Intel GMA 3000 DirectX 9.0c DVD (±) RW Fan 5.
Specifications Audio Model GV-2016H V2 GV-2008H V2 GV-1480H V2 GV-1240H V2 GV-1120H V2 Audio Input 16 channels 8 channels 16 channels 8 / 16 channels 16 channels Input Level 0.5 ~ 1 Vp-p composite Compression ADPCM / G.
Remote Client Software Monitoring Environment WebCam / Twin Server / CenterV2 / VSM / Control Center / Remote Playback Server / Remote View / IP Multicast / GView V2 for PDA / MSView V2 for Windows Mobile 5.0 / MSView V3 for Windows Mobile 6.0 / SSView V2 for Symbian Smartphone / SSView V3 for Nokia S60 2nd and 3rd / 3G Mobile Phone Max. 16 channels transmission (Max.
Specifications Environment Operating Temp. 0 ~ 50 °C (32 ~ 122 °F) Humidity 0 ~ 80% RH (non-condensing) Physical Model GV-2016H V2 IPC Case 4U Rackmount Color Silver Dimensions Weight 2 Bays 4 / 6 / 8 / 10 Bays GV-2008H V2 GV-1480H V2 GV-1240H V2 GV-1120H V2 483 (W) x 89 (H) x 528 (D) mm (19 x 3.5 x 21 inch) 483 (W) x 178 (H) x 528 (D) mm (19 x 7 x 21 inch) 2 Bays 14.1 Kg 4 Bays 18.1 Kg 17.9 Kg 17.8 Kg 6 Bays 18.9 Kg 18.7 Kg 18.6 Kg 8 Bays 19.9 Kg 19.7 Kg 19.6 Kg 10 Bays 19.
Warranty Policy Warranty Coverage GeoVision, Inc. warrants GV-Hot Swap DVR System V2, IR Remote Control, and GV-Keyboard against defects in materials and workmanship for a period of TWO (2) years from the date of purchase. Other packaged accessories and software (including but not limited to System Software) are excluded.
Warranty Form THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. THE WARRANTY IS LIMITED TO REPAIR OR EXCHANGE THE PRODUCT AT GEOVISION’S OPTION. OTHER EXPRESSED OR IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES EXPRESSED OR IMPLIED WILL APPLY AFTER THIS PERIOD.
When you call or e-mail, please inform us the following: z Model name z Bar Code z Recovery DVD version z Details of the defect or problem z Attempted solutions z Your contact information z Reseller’s contact information 4. If you find it is the software problem, please check our website or your dealer for software updates. Obtaining Warranty Service If you are still unable to solve the problem and suspect that it is hardware related, follow these: 1.
Warranty Form Warranty Form Thank you for purchasing the GV-Hot Swap DVR System V2. To help us validate your purchase and better serve you in the future, please go to http://www.geovision.com.tw/english/4_6.asp or click GeoVision Online Registration in My Favorite for a direct link to register online within 30 days from the date of purchase. Please keep this copy for your records.
Bar Code: Shipment Date: GeoVision, Inc. 9F, No. 246, Sec. 1, Neihu Rd., Neihu District, Taipei, Taiwan Tel: +886-2-8797-8377 Fax: +886-2-8797-8335 Email: sales@geovision.com.tw dvrsystem@geovision.com.tw http://www.geovision.com.
