User manual

Your STVD graphical environment UM0036
70/385 Doc ID 7705 Rev 11
Figure 52. Tool description
3.9 Help and support features
From the Help menu you can access a variety of STVD features that have been designed to
help learn about and use its most advanced features. These features include:
● STVD Online Help and Tutorial— provides detail information on using STVD with
supported debug instruments. Includes a tutorial with everything you need to create an
application that you can debug with STVD (see Section 12: STM8 C tutorial on
page 332 or Section 13: ST Assembler/Linker build tutorial on page 366).
● About...— provides version information for STVD and the various components of your
debug instrument
● Help on Instruction— provides information about ST assembly instructions
● Instruction Set Contents...— allows you to access the ST Instruction Set online
reference
● Generate support file— allows you rapidly transfer error log files to an single file that
you can send to support when seeking assistance after an application crash
Generate support file
An application crash during debugging could be the result of a combination of factors
involving the different components of STVD and/or your debug instrument. If an application
crash occurs, STVD and your debug instrument generate log files in various STVD
directories. These logs can help support representatives determine the source of the
problem.
The Generate Support File feature retrieves these error logs and allows you to save them
in an archive (zip) so that they can be sent to your support representative.
Following a crash, to retrieve all the error logs for support:
1. Select Help>Generate Support Information.
2. In the Destination Zip File field, you can enter the path and the name for the archive
where the logs will be gathered together.
In the resulting Generate Information File for Support window (see Figure 53) you
will see the list of standard error logs that have been generated as a result of the crash.
This list may include:
– stvd_pm.log– Contains information about any crashes of STVD that have
occurred since its installation (provided that it has not been modified manually).
Information is stored in chronological order from the first to the last crash.