Technical data

Visture Ltd all rights reserve
www.visture.com
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Trouble shooting
In seldom conditions, the device might not work properly due to the
misusage or firmware; VISTURE has below solution as reference and
will also release new firmware regularly to improve user experience:
Touch panel can not work accurately
Solution: When the battery gets low to 10% or less, the touch panel
might not work accurately, the device needs recharge.
Can not wake the V5 HD up from the sleep mode
Solution: Long press the power button 10 seconds to power off the
device forcibly and then restart
Device switches off accidentally or can not power on
Solution: Battery might be empty or getting close to empty,
recharge the device for 5~8 hours then power on.
Operation become slow and can not run the app efficiently
Solution: There might be too many apps run in the background
which occupy too much RAM. Click on the “Task manager” app and
stop the unnecessary apps.
Tablet can not boot completely and stay in the “Android” icon
Solution: Power off the device and reload the FW into the device.
About how to reload the FW please refer to the Web site Support.
Thanks for your purchasing of the Visture device, if there are issues
need support, you can Email: [e-mail]
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