Remote Programmer Software For PowerMax and PowerMaster User Guide
Copyrights & Warranty Copyrights & Warranty © Copyright 2014 by Visonic Ltd., 24 Habarzel Street, Tel-Aviv 69710, ISRAEL. All Rights Reserved. No part of this publication may be reproduced or distributed in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Visonic Ltd. Microsoft is a registered trademark of Microsoft Corp.
About This Manual About This Manual This manual provides a detailed description of the procedures for using the Remote Programmer with your PowerMax or PowerMaster system. Consult PowerMax and PowerMaster Installation and User Guides for additional information about specific programmable parameters. Chapter 1 provides an overview and briefly describes the system. Chapter 2 lists the requirements for installing the software and describes the software installation process.
Formatting Conventions Formatting Conventions The following formatting conventions are used throughout the documentation: Note: Additional information relevant to the presently discussed subject. Warning: Caution: Information that is essential for your safety and to avoid damaging the hardware or software. bold text Indicates operations that you must perform (e.g., name of a button to be clicked or option to be selected) or to emphasize a field or concept being described.
Table of Contents Table of Contents Copyrights & Warranty ........................................................... i About This Manual ................................................................. ii Formatting Conventions ........................................................ iii Table of Contents ................................................................... iv Chapter 1: Introduction .......................................................... 1 Chapter 2: Getting Started ...................
Table of Contents Data Indications ................................................................................................. 27 6.1 Site Information .......................................................................................... 27 6.2 User Settings ............................................................................................... 28 6.3 User Codes.................................................................................................. 29 6.4 Panel Defintiions .....
Table of Contents Chapter 11: Display (Screen Appearance) ............................. 70 11.1 11.2 11.3 11.4 Changing the Color................................................................................... 70 Column Alignment ................................................................................... 71 User Interface Language ........................................................................... 71 File Naming ...........................................................................
Chapter 1: Introduction Chapter 1: Introduction The Visonic Remote Programmer is a utility program that enables you to manage the PowerMax/PowerMaster alarm system from a remote station. It runs on IBMPC or compatible workstations and runs on Microsoft® Windows® 7 (32 or 64-bit), Microsoft® Windows® 8 Desktop (32 or 64-bit) and Windows XP. The Remote Programmer works with the new PowerG wireless technology and PowerMaster alarm systems for intrusion alarm systems.
Chapter 1: Introduction Remote Data Transfer enables the operator to work from a remote site where he can control several PowerMax/PowerMaster systems at different installation sites. Using the Remote Programmer, he can compare the parameters of the different systems and copy them if necessary. The data is then transferred to each system through a modem. REMOTE SETUPPOWERMASTER-10 COMPUTER EXTERNA L MODEM TEL.
Chapter 2: Getting Started Chapter 2: Getting Started 2.1 Hardware / Software Requirements In order to run Remote Programmer, you need the following resources: · PC (2GHz or higher) · Microsoft® Windows® 7, 8 or XP. · 1GB RAM · At least 20 MB of free disk space. · For best performance, use a display driver with a resolution of at least 1024 x 768 pixels. 2.
Chapter 2: Getting Started 2.3 Starting Remote Programmer 1. On the Windows Desktop, double-click on the Remote Programmer icon; the Login screen appears. Figure 2-1: Login Screen 2. In the Operator edit box, type visonic. 3. In the Password edit box, type powermax, then click OK. Both entries are case-sensitive - use lowercase letters. The main Remote Programmer screen appears with the most uploaded recent PowerMax/PowerMaster configuration, including current zone enrollment.
Chapter 2: Getting Started Title bar Menu bar Tool bar Table Data Details List of Tables Status bar Screen Tabs Figure 2-2: Remote Programmer Main Screen (PowerG Version) Title Bar · · · · The title bar displays the following features: The name of the Remote Programmer file that you have opened. The windows Minimize button. The windows Maximize button. The windows Close button. Menu Bar Displays the menus that enable you to access Remote Programmer features.
Chapter 2: Getting Started Toolbar Remote Programmer provides a toolbar that displays buttons which are shortcuts to the most frequently used features of the system. Button Name Function Also accessible through menu New Displays the New Sites window. Sites Sites Displays the Sites List window. Sites Save Saves the site file displayed on the screen. Sites Search Displays the Sites window (without Site information). View Sites Options Displays the Options dialog box.
Chapter 2: Getting Started Button Name Function Also accessible through menu Help Displays the Remote Programmer Help files. Help Device Configuration Performs device configuration. - Stop Terminates device configuration procedure. - P. Test Starts a walk-test on the enrolled zones or devices referred to in the displayed table. The test starts after you initiate it on the device Status Bar The Status Bar appears at the bottom of the Remote Programmer screen.
Chapter 2: Getting Started 2.5 Navigating Around Remote Programmer You can move around the Remote Programmer screen and carry out functions in a variety of ways: Mouse · · · · Use the mouse to point to a position on the screen, then click the left mouse button. This enables you to do the following: Click a button. Select a table tab in the main screen. Place the cursor within a table edit box. Display a drop-down list.
Chapter 3: Menus Chapter 3: Menus The Remote Programmer main screen displays six menus, which enable you to access the different features of the application. 3.1 Sites Menu The Sites menu provides you with the tools to manage new and existing Sites. Menu Item Function List of Sites Displays the Sites window (with Site information). New Site Displays a new Remote Programmer Site File that contains default values. Search Displays the Sites window (without Site information).
Chapter 3: Menus 3.3 View Menu The View menu contains items that enable you to control the appearance of your Remote Programmer screen. Menu Item Function Toolbar Displays or hides the Tool bar Status Bar Displays or hides the Status bar. Next Table Displays the next table of the List of Tables. Previous Table Displays the previous table of the List of Tables. Messages Window Displays the incoming and outgoing messages. Options Displays the Options dialog box. 3.
Chapter 3: Menus Customize Zone/Sensor Names∗∗ Enables modification of the five custom names. Upload Customized Zone/Sensor Names∗∗ Retrieves the updated custom names from the PowerMax/PowerMaster. Port Auto Detection… Automatically begins a search for the control panel that is connected by Serial Communication mode. Settings Opens the Options dialog box, on the Communications tab. 3.5 Advanced Menu The Advanced menu includes items that enable you to receive additional control panel information.
Chapter 3: Menus 3.6 Help Menu The Help menu enables you to receive information and guidance in managing Remote Programmer. 12 Menu Item Function Help Topics On-line Help to increase your knowledge about Remote Programmer, and help you use it to its maximum potential. About Remote Programmer Provides Remote Programmer copyright and version information. Click on the Remote Programmer logo to display our Home Page. Catalog and Serial Provides control panel manufacture information.
Chapter 4: Sites Chapter 4: Sites 4.1 Introduction to Sites The Remote Programmer enables you to manage security system installation sites in a variety of ways. These features are accessible either from the menus or from the Site List window. The Site List window is displayed either when the program is first initiated, or by clicking the Sites button in the tool bar or by selecting List of Sites in the Sites menu. Note: The Site List window opens with data contained in the folder of the Sites Location.
Chapter 4: Sites Each column of the site list table can be sorted in either descending or ascending order by clicking on the column title. You can drag the vertical lines that separate the columns to enlarge or reduce the size of the columns. The screen displays buttons, which enable you to begin working with Remote Programmer: Button Function Open Opens an existing Site New Opens a new Site Delete Deletes a Site Exit Closes the Remote Programmer application.
Chapter 4: Sites 4.2 Creating a New Site You can create a new, empty site file or you can copy an existing file, save it under a new name, and make the relevant changes to tailor it to a similar setup as the original. You can create a new site either via the Site List window or directly in the New Site window. Click New in the Site List window, or In the Sites menu, click New Site.… The New Site dialog box appears.
Chapter 4: Sites Working Online To work via a serial port 1. In the New Site window click Options…. The Options window appears. Figure 4-4: Options - Serial Port Communications Mode 2. Ensure that Serial port is selected in the Communication mode field and that the serial port details are correct (refer to chapter 7: Connecting to the Control Panel for further details). 3. Click OK.
Chapter 4: Sites Figure 4-4: New Site Window - Work Online via a Serial Port 4. Enter the download code located in the control panel (for further details, see relevant PowerMax or PowerMaster User Guide). The Login button will become enabled. 5. Check the Auto Detection checkbox if you want the program to automatically scan the computer ports to detect PowerMax/PowerMaster presence.
Chapter 4: Sites To work via a telephone modem 1. In the New Site window click Options…. The Options Communications dialog box will appear. Figure 4-5: Options - Telephone Modem Communications Mode 2. Select Telephone modem in the Communications mode field. 3. Click OK. The New Site window will appear displaying the Work Online tab with the Phone Number field enabled and the Auto detection checkbox disabled. 18 DE5450S Remote Programmer Guide Rev.
Chapter 4: Sites Figure 4-6: New Site Window - Telephone Modem Mode 4. Enter the Phone Number and the Download Code located in the control panel (for further details, see PowerMax or PowerMaster User Guide). The Login button will become enabled. 5. Click Login. The Modem Dial Up... window will appear and attempt connecting. Figure 4-7: Modem Dial Up... DE5450S Remote Programmer Guide Rev.
Chapter 4: Sites Working Offline Work Offline only if you know the panel model you want to connect to. 1. Select the Work Offline tab. The following screen will be displayed: Figure 4-8: New Site Window - Work Offline 2. Select the relevant panel model. Note: The Work Offline dialog box first lists all existing PowerMax/PowerMaster models. Select each model you do not require and click the Remove button to delete the model from the list. To reset the list, click the Load button. 3. Click OK.
Chapter 4: Sites 4.4 Saving a Site File with a New Name This enables you to save the site file with a new name and in a different directory. 1. From the Sites menu, select Save As; Remote Programmer displays the Save As screen. 2. Enter a suitable name for the new site and locate the directory where you want to save the file. Note: In the Option - Display tab (see Chapter 11), if the File Naming section is checked, the file name must include the account number.
Chapter 4: Sites 4.7 Deleting a Site When a Site is no longer active, and it is no longer necessary to store it in Remote Programmer, you can delete it. 1. In the Sites List, select the site to delete, then click Delete, a warning box appears reminding you that any account that you delete is not retrievable. 2. Click Yes to delete the account, or No to return to the Sites List. If you click Yes, the Remote Programmer main window appears and displays the last site that was opened. 4.
Chapter 5: Users Chapter 5: Users From the Sites menu, select Users; the Remote Programmer displays a menu that enables you to manage the Remote Programmer users. Menu Item Enables you to: Add new user Add a new user name and password. Delete user Delete a user name and password. Change password Change an existing user’s password. Login as different user Login as a different user without exiting Remote Programmer. 5.1 Adding New Users 1.
Chapter 5: Users 5.2 Deleting a User 1. From the Sites menu, select Users, then Delete user; the Delete user dialog box will appear. Figure 5-2: Deleting User Name Dialog Box 2. In the User Name edit box, type the user's name. 3. In the Password edit box, type the user's password. 4. Click Delete; a message box appears confirming the deletion of the user from the system. 5.3 Login as a Different User 24 1.
Chapter 6: Data Details Tables Chapter 6: Data Details Tables The data details tables display the parameters that can be uploaded from or downloaded to the PowerMax/PowerMaster control panel. When first creating a site file, the values displayed are default values, which can be altered to suit the specific system. Use the arrow keys to navigate between the cells and focus on the different parameters, then click the left mouse button or press ENTER to edit the cell and change the values.
Chapter 6: Data Details Tables 26 PowerMax PowerMaster Keyfob Enrollment Repeater Enrollment -- 1W Keypad Enrollment -- 2W Keypad Enrollment Pendant Enrollment -- Keyfob Definitions -- Keypad Definitions -- Siren Definitions -- Prox Tag Definitions Zone Definitions - Motion -- Zone Definitions - Contact -- Zone Definitions - Smoke -- Zone Definitions - Camera -- Zone Definitions - Flood -- Zone Definitions - Gas -- Zone Def
Chapter 6: Data Details Tables Data Indications This table is applicable to the PowerG models. The various data tables display data that has been uploaded to the remote management from the PowerMaster system’s various devices, such as the control panel, detectors, keyfobs, and sirens. When configuration or status data is modified and/or downloaded, the table entries are color coded to indicate the status of the displayed information: • Green – Data remains unchanged.
Chapter 6: Data Details Tables Note: If there is no entry for the secondary telephone number, the Remote Programmer will dial the primary telephone only. Note: If the dialed telephone number is engaged or there is no answer, the Remote Programmer will toggle between the primary telephone number and the secondary telephone number. Time Zone: Select from the list the relevant time zone. Download Code: A 4-digit password, including letters A-F, used to enable downloading data to the control panel.
Chapter 6: Data Details Tables 6.3 User Codes This table defines the PowerMax/PowerMaster users and lists their codes. Only users, whose numbers and codes are listed in this screen, can activate the control panel. PowerMax and PowerMaster-10 can store up to 8 user numbers and codes. PowerMaster-30 can store up to 48 user numbers and codes. All User codes must be different from the Duress code and Installation code. User Number 1 is known as the Master User.
Chapter 6: Data Details Tables 6.7 Internal Siren/Strobe This defines the operation of the INT output in the control panel. Internal Siren - enables you to activate the output for a certain amount of (Bell) time. Strobe - activates the output until the system is disarmed. 6.8 X-10 General Features∗ This screen enables you to set the general features for the X-10 units. The House Code must be a letter between A and P that distinguishes this particular PowerMax X-10 unit from others. 6.
Chapter 6: Data Details Tables 6.10 External Voice Box The PowerMax Speech Box is a device that enables home occupants to hear notifications and converse with the central station from areas of the home that the panel’s built-in speakers and microphones do not reach. This table indicates whether or not a voice box is installed and is the only voice device enabled for communication, or if it is mixed within the protected area. 6.11 Zone Enrollment This table is applicable to the PowerG models.
Chapter 6: Data Details Tables To Complete the Enrolling Procedure 6. Stand near the PowerMaster panel. Press and hold the enroll button of the device until the orange LED turns on, and then release the button. Ensure that the LED stays on for 2 seconds and then flashes for 10 seconds. 7. Click the UL Table icon 8. To view the zone’s RSSI, click OK in the dialog box that opens. 9. Make sure that “Activated” now appears in the Enrolled column. . To Perform a Periodic Test 1.
Chapter 6: Data Details Tables To Pre-enroll a Siren on the Remote Programmer 1. Login to the Remoter Programmer. 2. In the Siren Enrollment table, click an “Unregistered” Action button 3. In the dialog box that opens, make sure the Add Device radio button is selected and enter the siren ID. . Figure 6-2: Pre-Enroll Dialog Box 4. Click the Send to Panel button and then click Close. 5. Click the UL Table icon . To Complete the Enrolling Procedure 6. Stand near the PowerMaster panel.
Chapter 6: Data Details Tables To Perform a Periodic Test 1. Click the Periodic Test icon on the toolbar. 2. Press the self-test button on the siren once and release it. 3. Make sure that “Tested” now appears in the Walk Test column. To Delete a Siren 1. In the Siren Enrollment table, click the Action button deleted. 2. From the dialog box, select the Delete Device radio button. 3. Click the Send to Panel button. 4. A new dialog box opens asking Are you sure?; click Yes. 5. Click Close.
Chapter 6: Data Details Tables 1. Enroll the keyfob transmitter to the control panel as detailed in the PowerMax Installer Guide. Note: Remember the keyfob number to which you enrolled the keyfob. 2. Connect and log in via serial connection to the panel as detailed in chapter 7: “Connecting to the Control Panel”. 3. Upload the keyfob data from the panel. 4. In the Keyfob Enrollment table, enter the keyfob ID, the sync. counter and the sync.
Chapter 6: Data Details Tables To Pre-enroll a Keyfob on the Remote Programmer 1. Login to the Remoter Programmer. 2. In the Keyfob Enrollment table, click an “Unregistered” Action button 3. In the dialog box that opens, make sure the Add Device radio button is selected and enter the keyfob ID. . Figure 6-3: Pre-Enroll Dialog Box 4. Click the Send to Panel button and then click Close. 5. Click the UL Table icon . To Complete the Enrolling Procedure 36 6. Stand near the PowerMaster panel.
Chapter 6: Data Details Tables To Perform a Periodic Test 1. Click the Periodic Test icon on the toolbar. 2. Press the Arm AWAY button. 3. Make sure that “Tested” now appears in the Walk Test column. To Delete a Keyfob 1. In the Keyfob Enrollment table, click the Action button be deleted. 2. From the dialog box, select the Delete Device radio button. 3. Click the Send to Panel button. 4. A new dialog box opens asking Are you sure?; click Yes. 5. Click Close.
Chapter 6: Data Details Tables Figure 6-4: Pre-Enroll Dialog Box 4. Click the Send to Panel button and then click Close. 5. Click the UL Table icon . To Complete the Enrolling Procedure 6. Stand near the PowerMaster panel. Press and hold the enroll button of the repeater until the orange LED turns on, and then release the button. Ensure that the LED stays on for 2 seconds and then flashes for 10 seconds. 7. Click the UL Table icon . 8.
Chapter 6: Data Details Tables To Delete a Repeater 1. In the Repeater Enrollment table, click the Action button repeater to be deleted. 2. From the dialog box, select the Delete Device radio button. 3. Click the Send to Panel button. 4. A new dialog box opens asking Are you sure?; click Yes. 5. Click Close. of the The repeater is now deleted from the system. 6.16 Keypad Enrollment An MCM-140 (one-way) keypad is a multi-button wireless keypad unit.
Chapter 6: Data Details Tables The keypad that is to be enrolled and sent to the customer. 1. Enroll the keypad to the control panel as detailed in the PowerMax Programming Guide. 2. Connect and login via serial connection to the control panel as detailed in chapter 7: “Connecting to the Control Panel”. 3. Upload the keypad data from the panel. 4. In the Keypad Enrollment table, enter the keypad ID, the sync. counter and the sync.
Chapter 6: Data Details Tables To Delete a Keypad In the ID column, change the ID to 00000000, and then download to the control panel as detailed in chapter 7: Connecting to the Control Panel. 6.17 2W Keypad Enrollment A 2W (two-way) keypad, such as KP-140 PG2, is a multi-button wireless keypad unit. The Remote Programmer displays all enrolled 2-way keypads. To Pre-enroll a 2W Keypad on the Remote Programmer 1. Login to the Remoter Programmer. 2.
Chapter 6: Data Details Tables Figure 6-5: Pre-Enroll Dialog Box 4. Click the Send to Panel button and then click Close. 5. Click the UL Table icon . To Complete the Enrolling Procedure 42 6. Stand near the PowerMaster panel. Press and hold the AUX button until the orange LED turns on, and then release the button. Ensure that the LED stays on for 2 seconds and then flashes for 10 seconds. 7. Click the UL Table icon 8. To view the keypad’s RSSI, click OK in the dialog box that opens. 9.
Chapter 6: Data Details Tables To Perform a Periodic Test 1. Click the Periodic Test icon on the toolbar. 2. Press any key on the keypad. 3. Make sure that “Tested” now appears in the Walk Test column. To Delete a Keypad 1. In the Keypad Enrollment table, click the Action button keypad to be deleted. 2. From the dialog box, select the Delete Device radio button. 3. Click the Send to Panel button. 4. A new dialog box opens asking Are you sure?; click Yes. 5. Click Close.
Chapter 6: Data Details Tables Figure 6-6: Pre-Enroll Dialog Box 4. Click the Send to Panel button and then click Close. 5. Click the UL Table icon . To Complete the Enrolling Procedure 6. Stand near the PowerMaster panel. Press and hold the button (for PB-101) or the left button (for PB-102) until the orange LED turns on, and then release the button. Ensure that the LED stays on for 2 seconds and then flashes for 10 seconds. 7. Click the UL Table icon . 8.
Chapter 6: Data Details Tables To Delete a Pendant 1. In the Pendant Enrollment table, click the Action button pendant to be deleted. 2. From the dialog box, select the Delete Device radio button. 3. Click the Send to Panel button. 4. A new dialog box opens asking Are you sure?; click Yes. 5. Click Close. of the The pendant is now deleted from the system. 6.
Chapter 6: Data Details Tables Figure 6-7: Status Diagnostics Note: The Channel Lst. Msg. column displays the last channel on which data was transmitted between the zone’s installed device and the control panel. When the transmissions between the control panel and devices change channels, the channel indication is displayed in various colors, such as the purple and yellow indications in the above figure. 46 Condition Description of Yes state BYPASS Bypassing of zone is enabled.
Chapter 6: Data Details Tables Condition Description of Yes state UNSET – System is disarmed. PERIODIC TEST – Periodic test (walk test) in process. DIAGNOSTIC TEST – Diagnostic test in process. 1-WAY ONLY Communication between device and control panel occurring in one direction only. PRE-ENROLLED Enrollment of the device is not complete – device needs to be associated with the control panel. NOT UPDATED Device configuration has not been updated yet from the control panel.
Chapter 6: Data Details Tables 6.21 Panel Status/Trouble This table is applicable to the PowerG models. The Panel Status/Trouble screen displays diagnostic information that is uploaded from the Control Panel. A Yes indication alerts that a condition exists that needs checking. A No indication means that the condition is normal. 48 Condition Description STATUS 1/ STATUS 2 Armed/Disarmed, Ready/Not Ready LOW BATTERY Control Panel’s battery needs replacement or is not connected.
Chapter 6: Data Details Tables 6.22 Event/History Log∗ ∗∗ The Event Log displays the different events that the control panel has detected, together with their details. The Remote Programmer stores up to 100 events. This table includes: event number; relevant zone or user number/code; relevant zone name; type of event; date and time. The History Log displays up to 1000 different events that the control panel has detected and stored in a different folder. 6.
Chapter 7: Connecting to the Control Panel Chapter 7: Connecting to the Control Panel Connecting to the PowerMax/PowerMaster control panel enables the Remote Programmer to transfer information to and from the control panel. The control panel can be connected by remote connection (via telephone modem), used when the operator specifies the parameters off-site, or by local connection (via direct cable), used when the operator specifies the parameters on-site.
Chapter 7: Connecting to the Control Panel 7.1.1 Local Connection (Serial Port) Local connection is used when the Remote Programmer is within direct cable connection distance from the PowerMax/PowerMaster control panel. When using Local Connection, a modem is not needed. 1. From the Communications mode drop-down list, select Serial Port. The serial port parameters are displayed as follows: • The Comm port field becomes enabled.
Chapter 7: Connecting to the Control Panel 7.1.2 Remote Connection (Telephone Modem) This is applicable when the Remote Programmer is off-site and the PowerMax/PowerMaster control panel on-site is connected to Remote Programmer by a telephone modem. 1. From the Communications mode drop-down list, select one of the following communication options: Modem Type Description PSTN direct Dials to the control panel by the PSTN line at a baud rate of 300.
Chapter 7: Connecting to the Control Panel i) The user needs to obtain a digital number for the GSM unit. The Remote Programmer is then able to connect to the GSM unit via digital communication (at a baud rate speed of 9600). ii) DTMF callback connection uses a special GSM modem (Sony Ericsson Modem GM29) which uses a digital number. The Remote Programmer dials the GSM unit via analog communication, but, instead of sending data it uses DTMF tones.
Chapter 7: Connecting to the Control Panel 3. Click Settings to display the Modem Settings dialog box, and define the dialing and modem parameters. Figure 7-5: Modem Settings 4. Select Tone or Pulse as appropriate for the dialing mode. 5. To connect to the control panel’s modem, the local software initiates the dialing process. This process includes a number of steps: Step 1: Dialing. Step 2: Waiting 2-4 rings (The dialing process ends if connection is made). Step 3: Hanging up.
Chapter 7: Connecting to the Control Panel The time entered into the Wait for Connection field should be no less than the time entered in the Wait for 2-4 rings during field. The Wait for Connection field defines the time (in seconds) it takes to dial to the control panel, for the control panel to answer, and for the control panel modem and the PC to establish connection. Tip: If you are not sure of the time to enter in the Wait for 2-4 rings during and Wait for Connection fields, enter a high number (i.e.
Chapter 7: Connecting to the Control Panel 7.1.3 Callback In the Phone number field the user enters the Remote Programmer return telephone number (the telephone number that connects to the modem). In the Wait before sending field, the user enters the amount of time (in seconds) the Remote Programmer waits before identifying the call as failed. Figure 7-7: Callback Phone Number String 7.
Chapter 7: Connecting to the Control Panel Connecting by Local Connection (Serial Port) After clicking Login, the communication icons in the status bar will become green, and the Download and Upload icons in the toolbar become enabled and you have successfully logged in. Connecting by Remote Connection (Telephone Modem/GSM/Callback) When connecting by telephone modem, after clicking Login, the Modem dial up dialog box appears. Figure 7-8: Modem Dial Up...
Chapter 7: Connecting to the Control Panel 7.3 Online Operations While connected to the PowerMax/PowerMaster control panel, you can perform the following operations: • Check if the detectors in the various zones are enrolled and communicating with the control panel. • Transfer information between the Remote Programmer and the control panel by uploading or downloading either all site parameters or a specific table. • Update the system date and time.
Chapter 7: Connecting to the Control Panel Figure 7-9: Uploading/Downloading Progress Bar Screen At any point during the transfer, click Cancel to halt the procedure. When the transfer is complete, a message box appears to confirm successful completion. Note: In PowerMax+, this process uploads all parameters except for the Event Log. To upload the Event Log follow the To Upload a Specific Table procedure.
Chapter 7: Connecting to the Control Panel 3. In the Current time edit box, type the time. Use either the 12 or 24 hour clock format according to the current time settings. 4. Click Send; Remote Programmer saves the modified date and time, and updates the Control Panel. To Update Customized Zone/Sensor Names 1. From the Communications menu, select Customize Zone/Sensor Names; the Customize Zone/Sensor Names dialog box appears. Figure 7-11: Customize Zone/Sensor Names Window 2.
Chapter 8: Data Chapter 8: Data The data tab is used to define specific upload/download settings to facilitate data transfer. 8.1 Defining Data Settings The Data dialog box enables you to customize specific data settings in the upload/download process. From the View menu, select Options, then click on the Data tab; the Data dialog box appears. Applies only to PowerMax+ Figure 8-1: Options – Data Tab (PowerG Version) Note: The contents of the Data dialog box may vary for each control panel version.
Chapter 8: Data 1. Check the Send updated data immediately field, to automatically update changed settings from the Remote Programmer to the control panel. Note: If the above field is not checked, the control panel will only be updated when performing download table or full download. 2. In the Delay after acknowledge during download field, enter a time value (in milliseconds) for a delay in sending commands. This field should be used when problems in communication is experienced. 3.
Chapter 9: Two Download Codes Chapter 9: Two Download Codes This document explains the use of two download login codes - located in the control panel (for further details, see PowerMax/PowerMaster User Guide) - used for the two types of access codes, as follows: • Master Installer – used to gain access to all the data in the control panel (usually used by the central station). • Installer – used to gain access to all the data in the control panel except for central station data. 9.
Chapter 9: Two Download Codes Installer The installer enters the Installer download code and is assigned an Installer privilege. Special cases A. Master and Installer as the same Download Code: The PowerMax/PowerMaster control panel always confirms whether the download code is Master or Installer. In the event that the Master and Installer code are identical, the Remote Programmer will assign an Installer privilege. To regain Master privilege 1. Log into the Remote Programmer. 2.
Chapter 9: Two Download Codes Figure 9-1: Site Information Download Code Site Information Master Download Code For Remote login Installer Download Code For Remote login Master Installer Code Panel Installer Code Panel DE5450S Remote Programmer Guide Rev.
Chapter 10: Reports Chapter 10: Reports After you have created a site, you can generate a printable report of the site data. To generate a report, first define the information to include in the report, preview the report and then print it. 10.1 Defining and Generating a Report Each Remote Programmer account comprises of 12 tables. You can generate a report including information about some or all of these details. After you specify the required details, Remote Programmer will generate the report.
Chapter 10: Reports Mark the check boxes to specify the information to include in the Report. 3. Click Apply; the tables to include in the report are selected, and the Reports dialog box remains on the screen for further perusal and selection. 4. Click OK; Remote Programmer generates the report according to your specifications. 10.2 Viewing a Report Remote Programmer enables you to view reports before you print them.
Chapter 10: Reports 10.3 Printing a Report You can change the print setup for a report. This enables you to determine the following: · The printer to print the report. · The paper size on which to print. · The source from which the printer should take paper. · The orientation of the paper. To Determine the Print Setup 1. From the Sites menu, select Print Setup; the Print Setup dialog box appears. 2. Specify the printer to where the report will be printed. 3.
Chapter 10: Reports This screen enables you to do the following: • • • Select the printer to print the report. Determine the print range. Determine the number of copies of the report, and whether or not they should be collated. 2. Make the appropriate changes, then click OK; Remote Programmer prints the report. DE5450S Remote Programmer Guide Rev.
Chapter 11: Display (Screen Appearance) Chapter 11: Display (Screen Appearance) Any changes to the appearance of the Site screens are made in the Display tab of the Options dialog box. Figure 11-1: Options - Display Tab 11.1 Changing the Color The colors of the Table Details are defined according to the following settings: 70 • Table zebra color: Defines the color of every other line in each table. This makes it easier for the user to follow the horizontal lines in the table.
Chapter 11: Display (Screen Appearance) To Change the Tables Color 1. From the View menu, select Options; the Options dialog box appears. By default, the display tab is active. 2. Click on the block of Tables zebra color; the color palette appears. 3. Select a color, then click OK. 4. Restart Remote Programmer. 11.
Chapter 11: Display (Screen Appearance) 11.4 File Naming This section provides you with the option for making compulsory the inclusion of the account number in the file name. To Enable the Account Number in the File Name Feature 72 1. In the File Naming section; check the File name must include the Account Number check box. 2. Click OK. DE5450S Remote Programmer Guide Rev.
Chapter 12: Troubleshooting Chapter 12: Troubleshooting PROBLEM A. The Remote Programmer doesn't identify the modem DIAGNOSIS A1. Your modem might be OFF or loosely connected. A2. You may have a COM\IRQ conflict. B. Failure to comB1. You may have a municate with the conflict with the control panel via definitions in the the modem. communication mode window. B2. Your modem is set to work at a high baud rate. B3. The modem type is different from the type displayed in the OPTIONS menu / Communications tab.
Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION B. Failure to comB5. Modem is not B5. Make sure that the modem is municate with the properly installed recognized by Windows. control panel via in operating If not, click Start → Setting → Control the modem. system Panel. Double click the Modems icon (cont.) (Windows). and follow the instructions on the displayed Install New Modem window. C. PC fails to communicate with the control panel via the Serial Port. D.
Chapter 12: Troubleshooting PROBLEM DIAGNOSIS D2. Control panel doesn't allow you to login. This is due to: a) The system being in Away state and the control panel is set to allow upload only at Disarm state. POSSIBLE SOLUTION D2. a) Disarm control panel, then change upload setting to Any Time. b) Wait until the Exit/Entry state terminates and the control panel enters a valid state (Disarm/Arm/Home). Then, login again. b) The system being in Exit/Entry state. E. The program E1. You may have E1.
Appendix A: Language Settings Appendix A: Language Settings When using the Remote Programmer Software in Windows XP with a foreign language interface, some characters may not appear correctly in the chosen language. This may require changing the language settings. Windows XP 1. From Start>Settings>Control Panel double-click Regional and Language Options. The Regional and Language Options dialog box appears. Figure A-1: Regional and Language Options Window 76 2. Click on the Advanced tab. 3.
Index Index 1 H 1W Keypad Enrollment Screen, 39 Hardware/Software requirements, 3 2 2W Keypad Enrollment Screen, 35, 41, 43 Help Menu, 12 A Installation general, 3 software, 3 Auto Detection, 51 C Communication Settings, 50 Communications Definitions Screen, 29 I Internal Siren/Strobe Screen, 30 K Keyfob Enrollment Screen, 34 Communications Menu, 10 L Connecting, 52 via serial port, 51, 57 Language, changing, 71, 72 Creating site, 15 Local Connection, 51, 57 D Disconnecting from PowerMax
Menu Bar, 5 Siren Enrollment Screen, 32 Modems failing to communicate with, 73, 74 problems identifying, 73 settings, 54 Site Information Screen, 27 N Sites creating new, 15 displaying list of, 13 window, 13 Navigating PowerMax Remote Programmer arrow keys, 8 mouse, 8 Software exiting, 8 Initiating, 4 installing, 3 requirements, 3 O Status Bar, 7 Online Operations, 58 System Time & Date, changing, 59 P T Panel Definitions Screen, 29 Table Data, 5 Panel Status/Trouble Screen, 48 Table Detail
Index codes screen, 29 delete, 23 login as different, 23 settings screen, 28 zone status/trouble screen, 45 Telephone Modem, connecting via, 52, 57 Title Bar, 5 Tool Bar, 6 Troubleshooting, 73 login failure, 74 modem communication, 73, 74 modem identification, 73 serial port communication failure, 74 U Upload all site parameters, 58 table, 59 User add, 23 change password, 23 DE5450S Remote Programmer Guide Rev.
2014 Tyco Security Products. Remote Programmer Software User Guide, DE5450S (Rev.