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AmberLink™ Wireless Emergency Response System User's Guide Mode el Canc D-303166 AmberLink™ User Guide 1
WARRANTY Visonic Limited (the “Manufacturer") warrants this product only (the "Product") to the original purchaser only (the “Purchaser”) against defective workmanship and materials under normal use of the Product for a period of twelve (12) months from the date of shipment by the Manufacturer.
Table of Contents WIRELESS EMERGENCY RESPONSE SYSTEM .............................................. 4 SPECIFICATIONS ............................................................................................... 6 General Data ........................................................................................................................... 6 Physical Properties ................................................................................................................. 7 SYSTEM SETUP ........
WIRELESS EMERGENCY RESPONSE SYSTEM Congratulations on your purchase of the wireless AmberLink™ Personal Emergency Response system. This home health care signaling system was designed to support people in their home environment. In the event of an emergency, help can be summoned at the press of a button and that same message can be sent to private numbers that you have selected for notification.
COMMUNICATION LED (Green) STATUS LED (Red) TROUBLE LED (Yellow) POWER LED (Green) MICROPHONE SPEAKER CANCEL BUTTON Cancel Mode HELP BUTTON Figure 1 – Front View Figure 2 – System Configuration D-303166 AmberLink™ User Guide 5
SPECIFICATIONS General Data Pendant Transmitter Battery Life: 6 years (for typical use) Frequency (MHz): 315, 868. Indicators: 4 LED indicators. Battery Pack: NI-MH 7.2 V, 1.3 Ah Electric Power: 9VAC/0.1A (via 120VAC/60Hz transformer). Compliance: Complies with FCC part 68 and part 15, and UL 1637 Home Health Care Signaling Equipment. MCT-426 is designed to comply with UL 268 and UL 985.
Special Functions: - Calling for help by using an emergency pendant transmitter - Speakerphone (hands-free) when communicating with Monitoring Center or when answering an incoming call by pressing the pendant - The system supports up to 28 users (pendant transmitters and smoke detectors).
POWER CORD SAFETY CATCH TURN THE SAFETY CATCH SCREW IN THE DIRECTION SHOWN Figure 3a Battery Pack Lift plastic cover and insert computer cable 120 VAC 120 mA AC 12 VAC 1 A Figure 3b – Installation: Power, Telephone and Tel. line battery Connection Note: It is recommended that the AC power input, the Remote Programmer computer connection, and the telephone be interconnected within the same room.
Installing a GSM Module (optional) As an option, an internal GSM 350 module enables the AmberLink system to operate over a GSM cellular network. AmberLink connects over GSM to the Central Monitoring Station (CMS), therefore allowing you to send reports to the CMS and SMS messages to other private phone users. The GSM modem auto detection feature enables automatic enrollment of the GSM modem into the AmberLink panel memory. GSM modem auto detection is activated after reset (device power-up).
4. Insert the GSM module to its designated location on the front cover. First, plug the module pins into the pin connector. 5. Lower the GSM module so that the grooves on both sides fit onto the rails situated on the cover. 6. Secure the GSM module in place by tightening its screw. 7. Close the panel covers, tightening the four screws (removed in step 2) to secure the panel shut. 8. Reconnect the panel’s battery and return it to the battery enclosure, and close the enclosure’s cover.
Attaching an External Antenna to the GSM Module (Optional) 1. Break off the plastic flap (located in the antenna opening) from the AmberLink panel’s back cover. 2. Place the optional GSM external antenna on the site surface, connect its connector to the internal GSM module and thread the antenna wire through the opening on the AmberLink front panel. 3. Close the panel covers, tightening the four screws to secure the panel shut.
Figure 7 – Connecting the RS-232/USB programming cable Remote setup 1. Enter all the desired programming information into the PC Remote Programmer. 2. Connect to the remote panel via a dial-up modem attached to the PC. Connect Power to AmberLink (see Fig. 3b) During normal operation, your AmberLink runs on electrical power. 1. Insert the plug on the power cord into the "AC" connector on the AmberLink. 2.
Enrolling Transmitters By using a remote / local PC programmer, it is possible to enroll up to 28 transmitters in the AmberLink and to program the panel as well. Without PC: Up to 15 wireless devices / transmitters can be enrolled locally without a PC. The AmberLink will recognize the device type according to it's ID: 1. Press and hold for 6 seconds both the "CANCEL" button and the MODE button. All 4 LEDs should flash to indicate that the system is in programming mode. 2.
Deleting Wireless Transmitters from the System Memory Using PC: By using a remote or local PC programmer, it is possible to delete enrolled wireless transmitters. Without PC: Locally (without PC), wireless transmitters can be deleted from the AmberLink memory, as follows: 1. Press and hold both the "CANCEL" button and the right MODE button for 6 seconds. All 4 LEDs should flash to indicate that the system is in programming mode. 2.
MOUNTING THE UNIT The Unit can be located on a table, or on a wall. In both cases the Unit should be near an electrical outlet and phone line. Mounting the Unit on a Table Insert the AmberLink stand into the holes (see figure 8) and place the AmberLink on a table. Figure 8 – Table Stand Mounting Note: The table stand can be easily disassembled by inserting a screwdriver into the rib space of the stand and with the screwdriver pulling the stand away from the unit. Mounting the Unit on the Wall 1.
Using your AmberLink Your AmberLink is the communication center of your system. When your pendant transmitter or optional fall-detector/smoke detector signals the AmberLink, the AmberLink contacts your Monitoring Center or private phones to report the emergency event. Your AmberLink includes the following buttons. HELP – When pressed, an emergency alarm is reported to the Monitoring Center or to private phones.
Trouble Trouble conditions are indicated when the Trouble LED lights steadily and beeps occur. The condition is immediately reported to the Monitoring Center.
MAINTAINING YOUR SYSTEM The transmitter may get dirty as it’s touched with your fingers. Clean it only with a soft cloth or sponge moistened lightly with a mixture of water and mild detergent, and wipe it dry immediately. The use of abrasives of any kind is strictly forbidden. Also, never use solvents such as kerosene, acetone or thinner. Note: The AmberLink system must be checked by a qualified technician at least once every three years.
Unit Battery Replacement Open battery compartment cover (see Figure 11). Insert one 8-battery pack and connect its connector to the AmberLink receptacle. Route the wire as shown in Figure 11.
APPENDIX A: HOME FIRE ESCAPE PLANNING The onset of a fire can often spread rapidly throughout your home, leaving you with little time to escape safely. Getting out of the house depends, largely, on advance warning from smoke detectors together with an advance planning strategy – namely, a home fire escape plan familiar to all members of your family and which has previously been put into practice. Perform the following steps: Make preparations with members of your family to conduct an evacuation plan.
APPENDIX B: CONTACT ID EVENT CODES EVENT CODE EVENT DESCRIPTION 000 COMMUNICATION LOSS 101 EMERGENCY 105 MISSED REMINDER 110 FIRE 121 DURESS 137 TAMPER - CONTROL PANEL 151 GAS ALARM 152 EXTREME FREEZING CONDITIONS 153 FREEZING (0° C/32°F) 154 FLOOD ALARM 158 HOT TEMPERATURE 159 COLD TEMPERATURE 301 RESTORE AC POWER 302 LOW BATTERY – CONTROL PANEL 308 SYSTEM SHUTDOWN 311 BATTERY DISCONNECTED 344 RF RECEIVER JAMMING 350 COMMUNICATION RESTORE 351 TELEPHONE LINE TROUBLE 3
APPENDIX C: SIA EVENT CODES EVENT CODE ZONE # QA 35 EMERGENCY ALARM (CONSOLE) RP 35 PERIODIC TEST NA 35 INACTIVITY ALARM AT 35 A/C LOSS AR 35 A/C LOSS RESTORE YT 35 LOW BATTERY TO CONSOLE YR 35 RESTORAL TO LOW BATTERY TO CONSOLE YM 35 SYSTEM BATTERY MISSING YS 35 SYSTEM SHUTDOWN (POWER OFF THE UNIT) RR 35 POWER UP (POWER ON THE UNIT) MI 35 MISSED REMINDER L_ 90 LISTEN IN (OPEN TWO WAY VOICE SESSION) AB 35 ALARM CANCELLED (RESET BUTTON ON CONSOLE PUSHED) XX 22 EVENT
APPENDIX D: COMPLIANCE and STATEMENTS Compliance § 15.19(a)(3) AmberLink This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, § 15.21 Statement Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 5.
APPENDIX E: CUSTOMER PREMISES EQUIPMENT AND WIRING The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Customer Information The required customer information is provided in the User Guide (manual). 1. This equipment, wireless emergency response system, model “AmberLink”, complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom panel of this equipment is a label, that contains among other information, a product identifier in the format US:VSOAL00BAMBERNA. If requested, this number must be provided to the telephone company. 2.
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W.E.E.E. Product Recycling Declaration For information regarding the recycling of this product you must contact the company from which you orignially purchased it. If you are discarding this product and not returning it for repair then you must ensure that it is discarded as specified by your supplier. This product is not to be thrown away with everyday waste. Directive 2002/96/EC Waste Electrical and Electronic Equipment. E-MAIL: info@visonic.com INTERNET: www.visonic.com VISONIC LTD.
Contact Visonic for further information: Email: info@visonic.com Tel: +972 3 6456789 USER GUIDE © 2013 Visonic Ltd. All rights reserved.