AMBER SELECT / AMBER SELECTX User's Guide Wireless Emergency Response System X D-301438 AMBER SELECT / AMBER SELECT USER’S GUIDE 1
Wireless Emergency Response System Congratulations on your purchase of the wireless AMBER SELECT / X AMBER SELECT Personal Emergency Response system. X The AMBER SELECT operates the same as the AMBER SELECT but without a display. This system was designed to support people in their home environment. In the event of an emergency, help can be summoned at the press of a button and that same message can be sent to private numbers that you have selected for notification.
DIRECT LINK BUTTONS SPEAKER DISPLAY CALL BUTTON CHECK BUTTON MICROPHONE TROUBLE EMERGENCY STATUS LED BUTTON LED POWER LED Figure 1 – Front View PENDANT TRANSMITTER MCT-212 UP TO 29 WIRELESS DEVICES (DETECTORS / TRANSMITTERS) PUBLIC TELEPHONE EXCHANGE TEL.
SPECIFICATIONS General Data Transmitter Battery Life: 3 years (for typical use) Frequency (MHz): 315, 433.92, 868.95, 869.2125. Display: Dual line, backlit 16-character display (AMBER SELECT only) with 3 LED indicators. X UL Compliant (AMBER SELECT only): Battery Pack: NI-MH 9.6 V, 1.8 Ah, type GP 0-9912-G. Supply Voltage: 12 VAC, 1 A (via 120VAC/60Hz transformer). X Non-UL Compliant (AMBER SELECT only): Battery Pack: NI-MH 7.2 V, 1.3 Ah, type 103-301179. Supply Voltage: 9 VAC, 750 mA.
Battery Pack Voltage output: 9.6 V Max. current output: 1 A Max. charge currents Fast charge: 160 mA Trickle charge: 90 mA Battery capacity: 1.8 Ah 120 VAC 120 mA AC 12 VAC 1 A Figure 3b – Installation: Power, Telephone and Tel. line battery Connection Note: It is recommended that the AC power input, the RS-232, and the telephone be interconnected within the same room. Step 3 Program the panel: This step must be performed only by the system installer or authorized service professional. Local setup 1.
Step 6 Setting the AMBER CLASSIC Operational Mode Visonic Amber Wireless Emergency Response System Panels are capable of being configured in the following four operational modes using the Home Health Care PC Software (HHCPC).
MOUNTING THE UNIT The Unit can be located on a table, or on a wall. In both cases the Unit should be near an electrical outlet and phone line. Mounting on a Table (Fig. 4) X Insert the AMBER SELECT / AMBER SELECT stand into the holes (see illustration below) and place the X AMBER SELECT / AMBER SELECT on a table. Mounting on the Wall Drill 2 holes in the mounting wall and insert wall anchors. Insert 2 screws in the wall (leave a 5 mm or 0.2 inch gap between the screw heads and the wall).
USING YOUR SYSTEM Using your AMBER SELECT / AMBER SELECTX X Your AMBER SELECT / AMBER SELECT is the communication center of your system. When your pendant transmitter or optional fall-detector/smoke detector signals the AMBER SELECT / AMBER X X SELECT , the AMBER SELECT / AMBER SELECT contacts your Monitoring Center or private phones to report the emergency event. X Your AMBER SELECT / AMBER SELECT includes the following buttons.
Changing System Status When the user wants to leave the premises, the unit status must be changed to AWAY mode. The CHECK button ( ) should be held down for 5 seconds (3 seconds in Intrusion mode). The unit announces and displays (AMBER SELECT only) AWAY – REMINDERS OFF. In this state no medication reminders and no pendant checks will be announced. The unit's speaker is disabled and the yellow LED will turn off. In addition, in AWAY mode inactivity detection is also disabled.
In the Event that No Activity is detected (Motion Detector / Transmitter - Optional) The motion detector and door contact transmitter are used to monitor the user's activity. If no activity is detected by the enrolled transmitter(s) during a preX defined time, the AMBER SELECT / AMBER SELECT will report an inactivity condition to the Monitoring Center, which will initiate a two-way voice communication. Inactivity time periods are defined remotely by the central station.
The Amber, if programmed, emits internal siren (Speaker) type sounds and announces that it is dialing the Central Station or private phones. Disarm can be performed in one of two ways, via the remote transmitter (this can be performed outside the protected area) or press and hold the CHECK button on the unit for 3 seconds (if pre-defined when programming the unit). Reminders will be active. Care Home Mode In Care Home Mode, emergency calls have two priority levels: 1) Low Priority and 2) High Priority.
TESTING PROCEDURES The following are the necessary procedures for testing relevant system devices. User Test Mode There are two ways to enter User Test mode: • During every 2-way voice communication with the monitoring center or a private phone, the AMBER X SELECT / AMBER SELECT automatically enters User Test mode once the operator uses the telephone line. • During a telephone conversation, the party at the other end of the telephone line must press **# in order to enter user test mode.
TROUBLESHOOTING The following table provides a list of problems that may arise with the system together with possible solutions. PROBLEM DEFINITION SOLUTION The red light on the AMBER SELECT / X AMBER SELECT is flashing and beeps are heard. The Base Unit informs your Monitoring Center that there is a problem. The display (AMBER SELECT only) shows AC POWER FAILURE. The display (AMBER SELECT only) shows TELEPHONE LINE TROUBLE. No electrical power is being supplied to the AMBER SELECT / AMBER X SELECT .
APPENDIX A: HOME FIRE ESCAPE PLANNING The onset of a fire can often spread rapidly throughout your home, leaving you with little time to escape safely. Getting out of the house depends, largely, on advance warning from smoke detectors together with an advance planning strategy – namely, a home fire escape plan familiar to all members of your family and which has previously been put into practice. Perform the following steps: • Make preparations with members of your family to conduct an evacuation plan.
APPENDIX B: CONTACT ID EVENT CODES Code Definition Code Definition 101 102 103 104 105 106 110 122 131 132 134 151 154 301 302 305 308 309 PERSONAL EMERGENCY FAIL TO REPORT WAKEUP FAIL TO REPORT WELLNESS CHECK FAIL TO REPORT HEALTH TEST FAIL TO REPORT MEDICATION NON EMERGENCY FIRE ALARM SILENT ALARM PERIMETER ALARM INTERIOR ALARM ENTRY EXIT ALARM GAS DETECTED WATER FLOW ALARM AC LOSS LOW SYSTEM BATTERY SYSTEM RESET SYSTEM SHUTDOWN BATTERY TEST FAIL 311 350 351 380 381 383 384 401 412 456 602 606 608 6
COMPLIANCE § 15.19(a)(3) X AMBER SELECT / AMBER SELECT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, § 15.21 Statement Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 5.
CUSTOMER PREMISES EQUIPMENT AND WIRING The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Network Service Provider's Facilities Customer Premises Equipment and Wiring Computer RJ-31X JACK Alarm Dialing Equipment Unused RJ-11 Jack Telephone Line Telephone Network Demarcation Point 18 Unused RJ-11 Jack Fax Machine Telephone Answering System Telephone X D-301438 AMBER SELECT / AMBER SELECT USER’S GUIDE
X D-301438 AMBER SELECT / AMBER SELECT USER’S GUIDE 19
WARRANTY Visonic Limited (the “Manufacturer") warrants this product only (the "Product") to the original purchaser only (the “Purchaser”) against defective workmanship and materials under normal use of the Product for a period of twelve (12) months from the date of shipment by the Manufacturer.