Home Health Care PC Software User Guide D-300951 Home Health Care PC User Guide 1
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Chapter 5 explains how to use the First Installation and system reset features. Chapter 6 explains how to manage HHCPC users, including how to add users, delete users, change a user’s password and how to log in as a different user. Chapter 7 details all the different tables displayed in the software and provides a general overview of what is included in them. Chapter 8 describes how to edit text in the control panel LCD display. Chapter 9 describes how to connect to the Amber.
Table of Contents Copyrights & Warranty ...................................................................................... 2 About This Manual ............................................................................................. 3 Formatting Conventions ..................................................................................... 4 Table of Contents ............................................................................ 5 Chapter 1: Introduction ....................................
.4 Login as a Different User .......................................................................... 30 Chapter 7: Data Details Tables ................................................... 31 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 Site Information ......................................................................................... 31 Panel Definitions ....................................................................................... 32 Communications Definitions ......................................
Chapter 1: Introduction Chapter 1: Introduction The HHCPC is a utility program that enables you to manage the Amber control panel from a remote station. It runs on PC workstations with Microsoft® Windows XP. It allows offline preparation of specifications, each of which is a set of parameters especially tailored for a particular HHCPC installation site. After the user has prepared the parameters for the site, they can be downloaded into the Amber control panel on the site.
Chapter 2: Getting Started Chapter 2: Getting Started 2.1 Hardware / Software Requirements In order to run HHCPC, you need the following resources: • PC workstation with Pentium microprocessor (100 MHz or higher) • Microsoft® Windows XP. • 128 megabytes of RAM (minimum) • Hard disk with at least 8 megabytes of free space. • For best performance, use a display driver with a resolution of at least 1024 x 768 pixels. 2.
Chapter 2: Getting Started If your system includes the AutoPlay feature, the setup program starts automatically. Otherwise, proceed as follows: 3. From the Start menu, select Run; the Run dialog box appears. 4. In the Run edit box, type the drive letter of the CD drive you are using, followed by a colon, backslash, and the word “setup”, for example: "d:\setup". 5. Click OK. The installation welcome screen appears and the Installation program guides you through the entire process. 6.
Chapter 2: Getting Started Figure 2-4: Site List Window This window enables you: to open an existing site file; create a new site file; copy a site file; delete a site file or exit the program. Refer to “Chapter 4. Sites” for further details. 2.3 HHCPC Main Window The HHCPC main window displays all the main features of HHCPC. This enables you to manage the Amber control panel easily and efficiently.
Chapter 2: Getting Started Title Bar The title bar displays the following features: • The name of the HHCPC file that you have opened. • The windows Minimize button. • The windows Maximize button. • The windows Close button. Menu Bar Displays the menus that enable you to access HHCPC features. List of Tables This area displays a list of all the data tables containing information which characterizes the site. As you point to each table title, it appears underlined.
Chapter 2: Getting Started Button 12 Name Function Also accessible through menu Search Displays the Sites window (without Site information). View Sites Options Displays the Options dialog box. View Back Displays the previous table according to the List of Tables. View Next Displays the next table according to the List of Tables. View Login / Logout Connects/disconnects the HHCPC to/from the control panel. Communication s Send Data Downloads the current configuration file (*.
Chapter 2: Getting Started Status Bar The Status Bar appears at the bottom of the HHCPC screen.
Chapter 2: Getting Started 2.5 Exiting HHCPC At any time, you can exit HHCPC. To Exit the Program 14 1. From the Sites menu, select Exit. A popup message appears prompting you to save the recent changes to the system. 2. Click Yes to save or No to disregard recent changes. HHCPC closes.
Chapter 3: Menus Chapter 3: Menus The HHCPC main screen displays six menus, which enable you to access the different features of the application. 3.1 Sites Menu The Sites menu provides you with the tools to manage new and existing Sites. Menu Item Function List of Sites Displays the Sites window (with Site information). New Site Displays the New Site window. Search Displays the Sites window (without Site information). Save Saves an existing Site file.
Chapter 3: Menus 3.3 View Menu The View menu contains items that enable you to control the appearance of your HHCPC screen. Menu Item Function Toolbar Displays or hides the Tool bar Status Bar Displays or hides the Status bar. Next Table Displays the next table of the List of Tables. Previous Table Displays the previous table of the List of Tables. Messages Window Displays the incoming and outgoing messages. Options Displays the Options window. 3.
Chapter 3: Menus 3.5 Utilities Menu The Utilities menu enables you to perform changes to the panel settings. Menu Item Function Translation Editor Enables the user to edit the panel display strings System Files Downloads system files (application, audio and language) System audio System audio files Delete all Deletes all system audio files. Download files Downloads system audio files. Download application Downloads application in online mode. Used for upgrading the HHCPC software.
Chapter 4: Sites Chapter 4: Sites 4.1 Introduction to Sites HHCPC enables you to manage Sites in a variety of ways. These features are accessible either from the menus or from the Site List window. The Site List window is displayed either when the program is first initiated, or by clicking the Sites button in the tool bar or by selecting List of Sites in the Sites menu.
Chapter 4: Sites Button Function Browse Opens the Browse for Folder dialog box, which enables you to locate a folder where the Site files are located. Lists all the file names containing the text entered into the Search window. If "Look in sub directories" is not checked, the search will be performed only on Sites location (the root directory). Search 4.
Chapter 4: Sites Working Offline Work Offline only if you know the Amber model you want to connect to. 1. Select the Work Offline tab. The following screen will be displayed: Figure 4-3: New Site Window - Work Offline 2. Select the relevant Amber model. 3. Click OK. The HHCPC main screen will display the parameters relevant for the selected model.
Chapter 4: Sites Working Online To work via a telephone modem 1. In the New Site window click Options…. The Options Communications window appears. Figure 4-4: Options - Telephone Modem Communications Mode 2. Select Telephone modem in the Communications mode field. 3. Ensure that the correct modem is selected and configured (see Chapter 9.1).
Chapter 4: Sites 4. Click OK. The New Site window will appear displaying the Work Online tab with the Phone Number field enabled. Figure 4-5: New Site Window - Telephone Modem Mode 5. Enter the Phone Number. The Login button will become enabled. 6. Click Login. The Modem Dial Up... window will appear and attempt connecting. Figure 4-6: Modem Dial Up...
Chapter 4: Sites 7. Click Connect. The Hang Up button becomes enabled. Figure 4-7: Modem Hang Up 8. Wait for two or three rings, then click the Hang Up button. Figure 4-8: Communicating with PC The system will wait for 12 seconds and then will automatically dial again. The Amber will answer the call after the first ring and will initiate a data session with your PC. To work via a serial port 1. In the New Site window click Options…. The Options Communications window appears.
Chapter 4: Sites Figure 4-9: Options - Serial Port Communications Mode 2. Ensure that Serial port is selected in the Communication mode field and that the serial port details are correct (refer to chapter 7: Connecting to the Amber Control Panel for further details). 3. Click OK. The New Site window will appear displaying the Work Online tab with the Phone Number field disabled. Figure 4-10: New Site Window - Work Online via a Serial Port 4. 24 Click Login.
Chapter 4: Sites 4.3 Saving a Site From the Sites menu, select Save, or click the Save button on the toolbar; HHCPC automatically saves the site file on which you are working. When you select Save or click the Save button for the first time after creating a new site file, HHCPC displays the Save As screen. Figure 4-11: Save As... Screen 4.4 Saving a Site File with a New Name This enables you to save the site file with a new name and in a different directory. 1.
Chapter 4: Sites 4.6 Copying a Site You can create a new site based on an existing similar site. This is done by copying an existing site file, saving it with a new name and then making and saving the necessary changes. 1. In the Site List window, select an existing site file. 2. Click Copy; an edit box appears prompting you for the name of the new site. 3. Type the new site name, then click OK. The HHCPC main window appears and displays the details of the copied site. 4. Edit the site as necessary.
Chapter 5: First Installation Chapter 5: First Installation First Installation enables you to download configuration and specific customer audio files, and to set the date and time when the Amber performs initial connection to the HHCPC. 5.1 Remote Reset The remote reset feature enables you to reset all configurations made to the Amber. When performing remote reset, the system saves all database and event log files.
Chapter 6: Users Chapter 6: Users From the Sites menu, select Users; HHCPC displays a menu that enables you to manage the HHCPC users. Menu Item Enables you to: Add new user Add a new user name and password. Delete user Delete a user. Change password Change an existing user’s password. Login as different user Login as a different user without exiting HHCPC. 6.1 Adding New Users 1. From the Sites menu, select Users, then Add new user; the Add new user dialog box will appear.
Chapter 6: Users 6.2 Deleting a User 1. From the Sites menu, select Users, then Delete user; the Delete user dialog box will appear. Figure 6-9: Deleting User Name Dialog Box 2. In the User Name edit box, type the user's name. 3. In the Password edit box, type the user's password. 4. Click Delete; a message box appears confirming the deletion of the user from the system. 6.3 Changing User Passwords 1. From the Sites menu, select Users, then Change Password. The Change Password dialog box appears.
Chapter 6: Users 6.4 Login as a Different User 30 1. From the Sites menu, select Users, then Login as a different user; the HHCPC Login screen appears. 2. In the User Name edit box type the user's name and in the Password edit box type the user's password. 3. Click OK; a message will appear to notify that the password has been changed successfully.
Chapter 7: Data Details Tables Chapter 7: Data Details Tables The data details tables display the parameters that can be uploaded from or downloaded to the Amber control panel. When first creating a site file, the values displayed are default values, which can be altered to suit the specific system. Use the arrow keys to navigate between the cells and focus on the different parameters, then click the left mouse button or press ENTER to edit the cell and change the values.
Chapter 7: Data Details Tables 7.2 Panel Definitions Panel Definition enables you to customize the control panel and adapt its characteristics and behavior to the requirements of the particular user. Standard Support – Select UL, Social Alarm or Disabled.
Chapter 7: Data Details Tables Common Area(2) Suitable for use within congregate living facilities, such as residential care homes and hospitals specializing in senior care. Up to 255 emergency pendant buttons may be enrolled for signaling alarm (emergency) only in Common Area mode. The first 29 enrolled detectors may be of any type, but detectors 30-255 may only be personal pendants and/or fall detectors. Common Area Mode is supported in: AMBER SELECT, AMBER SELECTX, AMBER CLASSIC and AMBER ClassicX.
Chapter 7: Data Details Tables Reminders Duration – The duration of time in which the reminder is sounded (0 - 5 minutes). Local Pendant Test - Enables/disables local pendant transmitter test. Inactivity Window 1 – Define first activity beginning and end times. Inactivity Window 2 – Define second activity beginning and end times. Panel Audio Name – Provides audio announcement of panel name. It enables you to select a (.aud) file to be downloaded.
Chapter 7: Data Details Tables Emergency Tel #1 – In the event of an emergency, dials the first stored emergency number. Secondary User Account – After dialing Emergency Tel, enter this code at the prompt. Emergency Tel #2 – In the event of an emergency, dials the second stored emergency number. Ring Time (minutes) – The period, in minutes, during which the central station can establish 2-way voice communication with the Amber (2 min. by default).
Chapter 7: Data Details Tables Call Button Tel – If defined, the unit will call this telephone number upon pressing the Call button. Voice Session on Emergency – Enables/disables voice session after reporting to the central station. Rings Before Data Session – The number of continuous incoming rings after which the unit automatically enters a data session. 2 Way Voice Direction – The default settings for the voice communication with the central station. Select Full Duplex or Listen in.
Chapter 7: Data Details Tables Reminder Type - Select one of the following reminder options: • Medication • Health Test • Wellness Check • Wake Up Call • General Reminder Note: Up to 16 programmable reminders. If a specific reminder is ignored for the duration of the reminder (programmable under Panel Definitions), an emergency announcement is sent to the central station and a 2-way voice session is opened. User Name – Displays the name of the person to whom the reminder is intended.
Chapter 7: Data Details Tables 7.7 Intruder Mode This mode enables you to perform the functions listed below. Arm/disarm from Panel – Enables/disables arm/disarm function on AMBER control panel, by pressing the CHECK button for 3 seconds Entry delay – Entry delay value. Exit delay – Exit delay value. Swinger counter – Disabling or setting the swinger counter. This counter determines how many times (1, 2, 3, or disable) each zone is allowed to initiate an alarm within a single arming period.
Chapter 7: Data Details Tables 7.8 Diagnostics* Diagnostics provides details of the control panel and items connected to the control panel. Control Panel Serial Number – Production serial number of control panel. Flash Version Control Panel Software Version – Current software version of control panel. Control Panel Hardware Version – Current hardware version of control panel. Control Panel Manufacture Date Code – Special code unique to each Amber unit. Pendant ID – Pendant ID number.
Chapter 8: Utilities Chapter 8: Utilities 8.1 Translation Editor HHCPC enables you to perform text changes to the control panel in a variety of ways. These features are accessible from the Utilities menu. The Translation Editor window is displayed by selecting Translation Editor in the Utilities menu. The text that appears on the Amber window is comprised of two rows, with up to 16 characters on each row. Rows marked in gray cannot be edited.
Chapter 8: Utilities Definition of text on LCD display Text that appears on LCD display Figure 8.2: Translation Editor Window – Typing Text 2. Click the Lang button to load an existing file to be edited, by selecting the required (.lng) file from the opened window, or Simply type the required text in the empty rows. Definition of text on LCD display Text that appears on LCD display Figure 8.3: Translation Editor Window – Editing Existing Text 3. Edit the file, as required. 4.
Chapter 9: Connecting to the Amber Control Panel Chapter 9: Connecting to the Amber Control Panel Connecting to the Amber control panel enables the HHCPC to transfer information to and from the control panel. The control panel can be connected by remote connection (via telephone modem), used when the operator specifies the parameters off-site, or by local connection (via RS-232), used when the installer uses a PC to specify the parameters on-site.
Chapter 9: Connecting to the Amber Control Panel 9.1.1 Local Connection (Serial Port) Local connection is used when the HHCPC is within direct cable connection distance from the Amber control panel. When using Local Connection there is no need for a modem. Only communication ports without installed modem drivers may be used in Serial mode. For example, if the modem drivers are installed on the ports COM2 and COM3, then ports COM1 and COM4 may be used for connection in Serial mode. 1.
Chapter 9: Connecting to the Amber Control Panel 9.1.2 Remote Connection (Telephone Modem) This is applicable when the HHCPC is off-site and when using a telephone modem to connect to the Amber on-site. 1. From the Communications mode drop-down list, select Telephone Modem.
Chapter 9: Connecting to the Amber Control Panel Figure 9-15: Modem Settings 4. To connect to the Amber modem, the local software initiates the dialing process. This process includes a number of steps: Step 1: Dialing. Step 2: Waiting 2-4 rings (The dialing process ends if connection is made). Step 3: Hanging up. Step 4: Waiting a number of seconds before trying again. Step 5: Beginning the dialing process again for the predefined duration of time.
Chapter 9: Connecting to the Amber Control Panel 9.2 Connecting to Amber The login procedure enables HHCPC to transfer information to and from the control panel and can be initiated either when creating a new site file or when a site file is already open. This procedure differs when the communications mode is set to Serial Port or Telephone Modem. The first part of the procedure is the same for both types of communication modes: To Login when creating a new site file 1.
Chapter 9: Connecting to the Amber Control Panel 9.3 Online Operations While connected to the Amber, it is possible to perform a number of different operations. You can transfer information between the HHCPC and the control panel by uploading or downloading, either all site parameters or a specific table. It is also possible to update the system date and time. To Download or Upload All Site Parameters From the Communications menu, select Download or Upload, Or Click the appropriate icon on the toolbar.
Chapter 9: Connecting to the Amber Control Panel 3. Select the custom audio files you wish to download and click the Download button to download the files. 4. Click the Delete All Files button, to delete all custom audio files from the Amber. 5. Click the Get Free Space button to send a query to the Amber of the amount of space available in the custom audio. Note: The Download, Delete All Files and Get Free Space buttons are enabled only after performing login. Figure 9-6: Audio Manager Dialog Box 5.
Chapter 10: Data Chapter 10: Data The data tab is used to define specific upload/download settings to facilitate data transfer. 10.1 Defining Data Settings The Data dialog box enables you to customize specific data settings in the upload/download process. From the View menu, select Options, then click on the Data tab; the Data dialog box appears. Figure 10-16: Options – Data Tab 1. Select the Send updated data immediately check box, to automatically update changed settings from the HHCPC to the Amber.
Chapter 11: Reports Chapter 11: Reports After you have created a site, you can generate a printable report of the site data. To generate a report, first define the information to include in the report, then preview the report and then print it. 11.1 Defining and Generating a Report Each HHCPC account comprises of 7 tables. You can generate a report including information about some or all of these details. After you specify which details you require in the report, HHCPC will generate the report.
Chapter 11: Reports Select the relevant check boxes to specify the information to include in the Report. 3. Click Apply; the tables to include in the report are selected, and the Reports dialog box remains on the screen for further perusal and selection. 4. Click OK; HHCPC generates the report according to your specifications. 11.2 Viewing a Report HHCPC enables you to view reports before you print them. This enables you to check that all necessary information has been included in the report.
Chapter 11: Reports To Determine the Print Setup 1. From the Sites menu, select Print Setup; the Print Setup dialog box appears. 2. Specify the printer to where the report will be printed. 3. Specify the paper size of the paper on which the report will be printed. 4. Specify the paper source. 5. Specify the orientation of the paper. 6. Click OK. The window is closed. To Print a Report 1.
Chapter 12: Screen Appearance Chapter 12: Screen Appearance Any changes to the appearance of the Site screens are made in the Display tab of the Options dialog box. Figure 12-19: Options - Display Tab 12.1 Changing the Color The colors of the Table Details are defined according to the following settings: • Table zebra color: Defines the color of every other line in each table. This makes it easier for the user to follow the horizontal lines in the table.
Chapter 12: Screen Appearance 12.2 Column Alignment HHCPC defines the Table Details column alignment according to one of the following settings: The Tables Column Alignment determines the width of the table columns on the screen. • No auto alignment: All columns in the tables are the same width, regardless of their contents. • Right justified: The columns in the table are all widened in order to cover the entire screen.
Chapter 13: Troubleshooting Chapter 13: Troubleshooting PROBLEM DIAGNOSIS A. The HHCPC A1. Your modem doesn't identify the might be OFF or modem loosely connected. A2. You may have a COM\IRQ conflict. B. Failure to communicate with the Amber via the modem. POSSIBLE SOLUTION A1. Make sure the modem is turned ON. A power switch is available on any external modem. The light on the front panel should illuminate.
Chapter 13: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION B4. Amber is not connected to the phone line. B4. Verify proper connection of the Amber to the phone line. C. PC fails to C1. The RS-232 cable communicate with is disconnected the Amber via the from the Com Serial Port. Port of your PC. C2. You may have a definition conflict in the OPTIONS menu/ Communications settings C3. Your serial port is defined to work with high or low baud rate. C4. You may have a COM Conflict. D.
Appendix A: Language Settings Appendix A: Language Settings When using the HHCPC Software in Windows XP with a foreign language interface, some characters may not appear correctly in the chosen language. This may require changing your computer’s language settings. Changing Language Settings in Windows XP 1. From Start>Settings>Control Panel double-click Regional and Language Options. The Regional and Language Options dialog box appears. Figure A-20: Regional and Language Options Window 2.
Index Index C Color, of Tables changing 53 Column Alignment changing 54 Communication Settings 42 Communications Menu 16 Connecting 44 login 22 via serial port 43 via telephone modem 21 M Menu communications 16 edit 15 help 17 sites 15 view 16 Modems failing to communicate with 55 problems identifying 55 settings 44 O Copying site 26 Opening existing Site 25 Creating site 19, 40 Print Setup 52 D Delete site 26 Disconnecting from PowerMax 48 Download Code 22 E Edit Menu 15 H Help Menu 17 L Languag
Index displaying & editing 25 displaying list of 18 exiting window 26 menu 15 saving existing 25 saving new 25 window 18, 40 Software exiting 26 Initiating 9 T modem identification 55 serial port communication failure 56 U User add 28 change password 28 delete 28 login as different 28 V View Menu 16 Telephone Modem, connecting via 21, 44 Troubleshooting 55 modem communication 55 D-300951 Home Health Care PC User Guide 59
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