User Manual

Can I attached my displays to the outputs directly next to each other?
Although the VT4500 has 4x display outputs, only 2 displays are supported. Each display output from the
dock is clearly marked, please pick one display from each group.
My displays are not working while connected to the VT4500.
Please install the latest DisplayLink drivers from this link: https://www.displaylink.com/downloads. Make sure
all cables are connected to the Dock and that the dock is powered on. Ensure the displays in the Display
Settings arrangement are not set to Disconnect by default.
I installed drivers on my Mac system and there is still no display.
Please follow the DisplayLink instructions for adjusting security preferences on MacOS here:
https://support.displaylink.com/knowledgebase/articles/1188004-macos-10-13-10-14-and-10-15-video-
functionality
How do I change the arrangement of my displays?
The display arrangement can be adjusted in your operating system’s Display Settings.
Can I change the number on the monitor when I ask Windows to Identify Displays?
Windows will preset identifiers to the attached displays. If they match the physical orientation this identifier
does not interfere with the arrangement.
How can I use my Windows laptop with the lid closed and connected to the docking station?
Yes. In the control panel Settings go to Power and Sleep Settings > Additional Power Settings > Choose what
closing the lid does > Do Nothing (On battery and/or Plugged in)
How can I use my macOS laptop with the lid closed and connected to the docking station?
Go to System Preferences > Energy Saver > Slider set to Never
How much power delivery can the VT4500 docking station provide?
The VT4500 docking station can provide up to 60W of power delivery via USB-C.
Why isn’t my laptop receiving power from the docking station?
The VT4500 can only provide up to 60W of power delivery. Check the laptop power supply recommended
wattage to see what power your system requires.
What is the difference between Power Delivery and Power Passthrough?
Power Delivery implies the docking station is both powered and providing power to the attached laptop while
Power Passthrough implies the docking station does not require a power supply to operate but can pass
through power from a third-party power supply.
What drivers are required for the VT4500?
The VT4500 requires DisplayLink drivers to operate. The latest DisplayLink drivers can be found at:
https://www.displaylink.com/downloads
What Operating Systems is the Dock compatible with?
Windows 10, Windows 8.1, Windows 7, macOS
Can the VT4500 connect to a laptop via USB-A 3.0?
Yes, included with the VT4500 is a USB-C to USB-A cable which can be used if the laptop does not feature
USB-C.
Can a display adapter be used with the VT4500?
Yes, however, please use an active adapter when making signal type translations.
What laptops is the VT4500 compatible with?
The VT4500 is compatible with any systems featuring USB-C or USB-A 3.0 including Windows PC, MAC
systems powered by Intel or M1 Chips, Chromebooks and Linux systems.