Visioneer Strobe 500 Scanner User's Guide ® for Windows
Visioneer Strobe 500 Scanner User’s Guide FOR WINDOWS COPYRIGHT INFORMATION Copyright © 2009 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered trademarks of Nuance Communications, Inc.
Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
TABLE OF CONTENTS i TA B L E O F C O N T E N T S Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Visioneer Strobe 500 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii TABLE OF CONTENTS Configuring the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . 40 Changing a Button Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . 42 Renaming a OneTouch Button . . . . . . . . . . . . . . . . . . . . . . . . . 44 Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . 45 Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . .
TABLE OF CONTENTS iii Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . 106 Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Visioneer Strobe 500 Scanner Specifications . . . . . . . . . . . . . . . . . 108 Visioneer Strobe 500 Scanner Parts List . . . .
iv TABLE OF CONTENTS
Welcome Your new Visioneer Strobe 500 scanner can quickly scan single-sided or double-sided stacks documents, and place their images on your computer. The Strobe 500 scanner can be removed from the docking station and taken on the road for mobile scanning. WHAT’S IN THE BOX Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
2 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE VISIONEER STROBE 500 SCANNER Power Switch & Scan Settings Dial Status light OneTouch Scanner Buttons Input Tray Control panel Paper Guides Front Feed Tray Cover Release Power jack USB port Output tray Input tray—Holds a stack of documents in the scanner. Unfolds to support various paper lengths. Control panel—Scanning controls. Power Switch & Scan Settings Dial—Turn the dial to the right to turn on the scanner power.
SYSTEM REQUIREMENTS 3 SYSTEM REQUIREMENTS IBM-compatible Pentium 4 PC, or AMD equivalent with: ■ A CD-ROM drive ■ An available Universal Serial Bus (USB) port ■ Microsoft® Windows® operating system: Windows 2000 (Service Pack 4), Windows XP (Service Pack 1 and 2), Windows Vista, or Windows 7 The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista.
4 VISIONEER STROBE 500 SCANNER USER’S GUIDE DOCUMENTATION The following documentation is provided with your scanner: ■ Quick Install Guide—Abbreviated installation instructions. ■ Scanner User’s Guide—On the Installation Disc 1; contains detailed installation, scanning, configuration, and maintenance information. ■ Mini-Guides—On the Installation Disc 1; contains detailed instructions on using the OneTouch OmniPage module, OneTouch VRS module, and the SharePoint destination link.
BEFORE YOU BEGIN 5 Installation Installation is a quick, three-step process: 1. Unpack and Assemble the scanner 2. Install the software and Connect the scanner 3. Register the scanner BEFORE YOU BEGIN Please make sure of the following before you begin installation: ■ Do not plug in the USB cable until after you install the software. Complete the installation steps in the order described in this guide.
6 VISIONEER STROBE 500 SCANNER USER’S GUIDE ■ If your computer is running Windows version Vista or later, you may see the Windows User Account Control screen asking you to confirm system changes. Click the Continue button to allow the installation to proceed. STEP 1: UNPACK AND ASSEMBLE THE SCANNER 1. Remove the scanner from its protective foam and plastic bag. 2. Remove the tape and protective foam strips from the scanner body and input tray. 3. Lift the paper guide up from the scanner body.
STEP 1: UNPACK AND ASSEMBLE THE SCANNER 5. 7 Detach the scanner body from the docking station and remove the foam strip from the docking station. 1. Press and hold the release button on the side of the docking station. 2. Tilt the scanner body towards the front and lift the scanner out of the Docking Station. 3. Remove the tape and foam strip from the docking station. 4. Place the scanner body back on the docking station. Detailed instructions for detaching and attaching the scanner are on page 27. 6.
8 VISIONEER STROBE 500 SCANNER USER’S GUIDE 7. Pull the output tray away from the bottom of the Docking Station, then flip open the output tray extension. STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER To install the software: 1. Start Microsoft Windows and make sure no other applications are running. 2. Insert the Installation Disc 1 into your computer’s CD-ROM drive. The Installation Disc main menu automatically opens.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER Note: If the disc does not automatically start, check the following: ■ Make sure the disc drive’s door is completely shut. ■ Make sure the disc was inserted in the drive in the proper direction (label side up). To launch the Installation Disc manually: ■ Open the Windows option for your computer’s disk drives. ■ Double-click the icon for your CD-ROM drive. ■ The Installation menu for the disc should now open.
10 VISIONEER STROBE 500 SCANNER USER’S GUIDE 4. Make sure the boxes for Scanner Driver, Visioneer OneTouch, and Nuance PaperPort® are checked. 5. Click Install Now. INSTALLING THE SCANNER DRIVER The scanner driver installation will start first. 1. The Welcome to the Scanner Driver Setup Wizard opens. 2. Click Next. 3. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree, and click Next.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 11 4. The next window lists the choices of the drivers that you can install for your scanner. 5. Select the option you want. Click Next. ■ Full Install (TWAIN and Windows Driver)—This is the recommended installation. It installs all of the scanner drivers. ■ TWAIN only—The TWAIN driver is installed and you can scan from TWAIN scanning applications, and from OneTouch when the application is installed.
12 VISIONEER STROBE 500 SCANNER USER’S GUIDE 6. A window opens with image quality samples asking you to select an image for your Color Space setting. Select the option that looks best to you and click Next. This sets a default gamma value for scans and can be changed later on.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 7. 13 STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT click OK yet. Leave the window open and proceed to the next section. NOTE: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below.
14 VISIONEER STROBE 500 SCANNER USER’S GUIDE To Connect the Scanner Power to the Wall: 1. Plug the power supply into the power jack on the scanner. Note: Only use the power supply included with your scanner (Model: HEG42-240100-7L made by HiTron). Connecting any other type of power supply may damage your scanner, and will void its warranty. 2. Plug the power cord into the power supply and into a wall outlet.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 15 To Connect the Scanner Power to the Computer: 1. Plug the round end of the USB power cord into the power jack on the scanner. 2. Plug the flat end of the USB power cord into an available USB port on the back of the computer. We do not recommend using a USB hub to power the scanner. Note: Only use the USB power cable included with your scanner (DA-24C24 Made by ADP).
16 VISIONEER STROBE 500 SCANNER USER’S GUIDE CONNECT THE USB CABLE AND TURN ON THE POWER The Visioneer Strobe 500 scanner connects to any available USB port. Check your computer’s manual for USB port locations. 1. Remove any protective tape from the USB cable. 2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer. If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into the connection. 3.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 17 SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if available) or just disregard the message. If you leave it plugged into the USB 1.1 port, your scanner may scan a bit slower. Your computer then recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner. If your computer is running Windows version XP or later, you will see a message similar to the following. 4.
18 VISIONEER STROBE 500 SCANNER USER’S GUIDE 5. When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. 6. Click OK. You can also click More to see a quick overview about accessing and navigating the OneTouch Button Panel. When you’re finished reading the additional information, click OK. 7. Click Close on the Driver Installation Complete window to close and exit the driver installer.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 19 INSTALLING VISIONEER ONETOUCH The Visioneer OneTouch software installation will automatically start after you click Close on the Driver Installation Complete window. 1. Click Next on the Welcome to the OneTouch Setup Wizard window. 2. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree, and click Next.
20 VISIONEER STROBE 500 SCANNER USER’S GUIDE INSTALLING PAPERPORT If you left the default selection to install PaperPort from the installation disc, the PaperPort software installation will start automatically after you click Close on the OneTouch Installation Complete window. 1. The Select Language window opens for the PaperPort software. Select the language you want to use then click OK. 2. On the PaperPort Welcome window, click Next. 3.
STEP 3: REGISTER YOUR SCANNER 21 STEP 3: REGISTER YOUR SCANNER Registering your scanner is important as it provides you with access to our free telephone support service. Registration also gives you free access to software updates for your scanner. You will need an active internet connection to register your scanner. If you do not have internet access, you can contact our Customer Service department to register the scanner.
22 VISIONEER STROBE 500 SCANNER USER’S GUIDE APPLICATIONS AVAILABLE WITH YOUR SCANNER Your scanner includes free scanning applications. To install the additional applications: 1. Return to the Installation Disc main menu and click on Install Products. 2. Software Select the applications you want to install, and click Install Now. Follow the instructions on-screen to install each of the applications.
APPLICATIONS AVAILABLE WITH YOUR SCANNER 23 1. If you selected OmniPage Pro to install you will see a window telling you to insert Disc 2. 2. Click Exit Disc 1 and then eject Disc 1 from the CD-ROM drive. 3. Insert Disc 2 into the CD-ROM drive. The OmniPage Pro Installation menu opens automatically. If it does not open, see the note on page 9. 4. Select Install OmniPage Pro. 5. Follow the instructions on the screen to install OmniPage Pro. 6.
24 VISIONEER STROBE 500 SCANNER USER’S GUIDE VIEW AND SAVE THE USER GUIDES 1. On the Main Menu of Disc 1, click User Guides. 2. The Visioneer User Guides window opens. Use this window to view and save the User Guides you want. The User Guides are in Adobe® PDF format. The Scanner Readme file is in HTML format and will open in any standard browser. If you need to, click Adobe Reader to install it now. Follow the instructions on the installation windows.
VIEW AND SAVE THE USER GUIDES 4. 25 Return to the Visioneer User Guides window and repeat the process to open, view, and save the other User Guides you want. The Scanner Readme file has late-breaking news about your scanner. The SharePoint Mini-Guide has information about a feature in the OneTouch 4.0 software to link to Microsoft's SharePoint application. This brief Mini-Guide explains how to setup the SharePoint link and use the SharePoint features when choosing new scan settings for your scanner.
26 VISIONEER STROBE 500 SCANNER USER’S GUIDE Loading Documents to Scan This section illustrates scanning with the buttons on the scanner. After loading documents in the scanner, as described below, you can also scan using the OneTouch Button Panel on screen, or using a scanning application. Note: Always remove any staples or paper clips from documents before inserting them into the scanner’s Automatic Document Feeder.
DETACH OR ATTACH THE STROBE 500 27 DETACH OR ATTACH THE STROBE 500 The Strobe 500 scanner body can be removed from the Docking Station to be used as a mobile scanner. TO DETACH THE SCANNER BODY FROM THE DOCKING STATION: 1. Press and hold the release button on the side of the Docking Station. 2. Tilt the scanner body towards the front of the Docking Station to release the scanner from the arms in the Docking Station. You can release the button on the Docking Station.
28 VISIONEER STROBE 500 SCANNER USER’S GUIDE 3. Set the scanner body on the desk. TO ATTACH THE SCANNER BODY TO THE DOCKING STATION: 1. Place the front of the scanner body in the front of the Docking Station.
SCAN FROM THE INPUT TRAY 2. 29 Tilt the scanner body into the Docking Station and press on the back of the scanner to lock it into the Docking Station. SCAN FROM THE INPUT TRAY First, if the front feed tray is open, close it before scanning from the input tray. The paper will jam in the scanner if the front feed tray is open while scanning from the input tray.
30 VISIONEER STROBE 500 SCANNER USER’S GUIDE 1. Adjust the paper guide for the width of paper, and make sure the input and output trays are fully extended. 2. Load the documents into the scanner face down with the tops of the page inserted into the Automatic Document Feeder.
SCAN FROM THE INPUT TRAY 3. Turn the control dial to the setting you want to use to scan, align the number to the registration mark on the scanner. Registration mark 4. 31 For one-sided scanning press the Simplex button. For two-sided scanning press the Duplex button.
32 VISIONEER STROBE 500 SCANNER USER’S GUIDE SCAN FROM THE FRONT FEED TRAY Scan from the Front Feed tray when the scanner body is not attached to the Docking Station. When the scanner is attached to the Docking Station, you can still scan using the front feed tray for single items such as thick paper, embossed plastic cards, plastic identification cards, business cards, and other items.
SCAN FROM THE FRONT FEED TRAY 2. Place an item face down, on the front feed tray, aligned to the registration marks on the tray and insert it into the front of the scanner. 3. For one-sided scanning press the Simplex button. For two-sided scanning press the Duplex button.
34 VISIONEER STROBE 500 SCANNER USER’S GUIDE SCANNING INTERFACES You have several different scanning options with your Visioneer Strobe 500 scanner. Each method scans equally well, so use the one with appropriate options for the item you are scanning. ■ OneTouch Scanner Buttons—When you press either the Simplex or Duplex button, documents are scanned using the scan settings assigned to the selected number on the dial. The scanned images are then sent to a destination on your computer or network drive.
SCANNING INTERFACES 35 Scanning from OneTouch Based on the recommended full installation of the scanner driver and the Visioneer OneTouch software, OneTouch is your main scanning interface for using the scanner. The OneTouch settings dial, on the scanner, shows which scan settings will be used for scanning.
36 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE DEFAULT ONETOUCH SETTINGS ON YOUR SCANNER Based on the recommended installation of PaperPort and the scanner driver, your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, preselected Destination Application. The button names, such as PDF, eMail or Fax, indicate the original factory settings for a button. You can change any of these settings.
SCAN FROM THE BUTTONS ON THE SCANNER 37 SCAN FROM THE BUTTONS ON THE SCANNER 1. Rotate the dial on the scanner to the function number you want to use to scan. Align the number to the registration mark on the scanner. The current scan setting. 2. To scan a one-sided document, press the Simplex button. To scan a two-sided document, press the Duplex button. In this example of duplex (two-sided) scanning, the Destination Application is PaperPort and the two pages are stacked, one on top of the other.
38 VISIONEER STROBE 500 SCANNER USER’S GUIDE SCAN FROM THE ONETOUCH BUTTON PANEL The OneTouch Button Panel is your on-screen set of controls for the scanner. Scanning from the button panel on your computer’s screen works like pressing a button on the scanner. The scanner scans the item, then sends the image to the Destination Application indicated by the button’s icon. 1. Adjust the paper guide for the width of paper and load the documents face down with their tops into the automatic document feeder. 2.
SCAN FROM THE ONETOUCH BUTTON PANEL 39 FEATURES OF THE ONETOUCH BUTTON PANEL The OneTouch Icon The Button View The Detail View The Hardware View The Title Bar ■ Green arrows—click to cycle through the panel’s 3 views. ■ Scanner icon—click to open the scanner’s hardware properties. ■ Red “X”—click to close the OneTouch panel. The Button View ■ Left-click on a Destination Application icon to start scanning. ■ Right-click on a Destination Application icon to open the OneTouch Properties.
40 VISIONEER STROBE 500 SCANNER USER’S GUIDE CONFIGURING THE ONETOUCH BUTTONS When you installed the scanner, the software configured each OneTouch button with appropriate settings consisting of: a Destination Application, a Scan Configuration, and a Document Format. To open the OneTouch Properties window: 1. Click the OneTouch icon. 2. Right-click a button on the OneTouch Button Panel. The OneTouch Properties window opens for that button.
CONFIGURING THE ONETOUCH BUTTONS 41 CHANGING A BUTTON SETTING 1. Click on an application name in the Select Destination list. 2. Select a file format in the Select Format panel. 3. Select a scanning configuration in the Select Configuration list. 4. Click on OK to save the changes and close the OneTouch Properties window. 5. Place an item in the scanner. 6. Click on the button that you made the changes for. 7.
42 VISIONEER STROBE 500 SCANNER USER’S GUIDE SELECTING NEW SETTINGS FOR A BUTTON Click these arrows to see the properties for the button whose settings you want to change. Select a format for the scanned image. Select a software application as the destination to send scanned documents. Select a configuration for scanning the item. The settings on the OneTouch Properties window are: LED Number—Click the up or down arrow to cycle through the 6 OneTouch options.
CONFIGURING THE ONETOUCH BUTTONS 43 Select Configuration—The list of available scan configurations for the selected button. The configuration’s basic settings include: scanning mode, resolution (dpi), page size, brightness, and contrast. To see a selected Scan Configuration’s settings, click its icon. Click the icon again to close the detailed information. Click the icon of a selected configuration to view its settings. These icons next to each Scan Configuration indicate the scanning mode.
44 VISIONEER STROBE 500 SCANNER USER’S GUIDE Properties button—Displays a window for selecting properties for each type of Destination Application. See “Selecting Page Format Options” on page 57. Refresh button—If you install new applications on your computer, and they do not appear in the Select Destination list, click the Refresh button. New/Copy/Edit/Delete buttons—Click New or Copy to add new scan configurations to the list. Click Edit or Delete to change or remove them.
CONFIGURING THE ONETOUCH BUTTONS 45 CREATING A NEW SCAN CONFIGURATION The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of other settings. The Scan Configurations. Click New to create a new Scan Configuration. To create a new configuration: 1. Open the OneTouch Properties window. 2.
46 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE SCAN SETTINGS TAB 1. On the Scan Configuration Properties dialog box, type a name. Type a new name for the configuration. If the configuration is locked, click the lock to unlock it. The icon becomes a key. Select the scan mode and drag the slider to set the resolution. Drag the sliders to set the Brightness and Contrast. 2. Select scan settings for the new scan configuration. Mode—Select a scanning mode: ■ Black&White to scan in black and white.
CONFIGURING THE ONETOUCH BUTTONS 47 3. If you want to lock the configuration, click the key icon to change it from a Key to a Lock. 4. Click on OK, if you are done making changes to the configuration, to save and close the configuration window. THE PAGE SETTINGS TAB Click the Page Settings tab to select page settings. Click to toggle between inches and millimeters.
48 VISIONEER STROBE 500 SCANNER USER’S GUIDE For single-sided scans, the scan area is the size of the image. For doublesided scans, the scan area is the size of the larger of the two areas on the front and back of the page. ■ Reduce Moiré Patterns—Moiré patterns are wavy, rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and magazine illustrations. Selecting Reduce Moiré Patterns will limit or eliminate moiré patterns in the scanned image.
CONFIGURING THE ONETOUCH BUTTONS ■ 49 Color Filter—Color filter is the ability of your scanner to automatically remove a color from a scanned item. Color filter applies to Black&White or GrayScale Mode. The original with a red watermark over black text. The scanned item with the red filtered out. Click on OK, if you are done making changes to the configuration, to save and close the configuration window.
50 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE ADVANCED SETTINGS TAB The options on the Advanced Settings tab are for the Color or GrayScale scanning mode. 1. Drag the sliders to the left and right to change the color settings. As you do, the image changes to show the effects of the new settings. Color Saturation—the strength or purity of a color. Hue—the color your eyes see as reflected from the image. Gamma—is the tone curve and the starting point for image enhancement.
CONFIGURING THE ONETOUCH BUTTONS 51 THE DEVICE SETTINGS TAB A Device Settings tab is on the Scan Configurations dialog box when your selected Destination Application is a printer or fax application. Fit to page, reduce image if necessary—If the scanned image is too big to be printed or faxed on a single page, the image will automatically be reduced to fit the page.
52 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE STORAGE OPTIONS TAB (ARCHIVE) A Storage Options tab is on the Scan Configurations dialog box when the selected Destination Application is set as Transfer to Storage. See “Transferring Scanned Documents to Storage” on page 76 for instructions on using the Transfer to Storage destination. 1. Click the Storage Options tab. 2. Click the Storage Layout options you want.
CONFIGURING THE ONETOUCH BUTTONS 53 EDITING OR DELETING SCAN CONFIGURATIONS Note: Your scanner comes with a number of configurations pre-set at the factory. We recommend that you keep those configurations locked and do not edit or delete them. That way, you will always have the factorysettings available. If you do edit or delete them, and want to get the factory pre-sets back again, you will need to uninstall then re-install OneTouch. To edit or delete a scan configuration: 1.
54 VISIONEER STROBE 500 SCANNER USER’S GUIDE CONFIGURE BEFORE SCAN Choosing Configure Before Scan simply opens either the TWAIN or WIA scanning interface when you press or click a button. You can then use the interface to change the color mode, resolution, page size, and other settings. When you scan, the scanned image will still be sent as the file type and to the same Destination Application already selected in the OneTouch Properties window for that button. TO SET CONFIGURE BEFORE SCAN 1.
CONFIGURING THE ONETOUCH BUTTONS 5. Select the Destination Application and format. 6. Click OK or Apply on the OneTouch Properties window. 55 TO SCAN USING CONFIGURE BEFORE SCAN 1. Load the documents face down with their tops into the scanner. 2. Click the button you set up to use the Configure Before Scan option. The TWAIN or WIA interface will open. This example shows the TWAIN Interface. 3. Choose the scan settings, such Black & White, Grayscale, or Color, Resolution, Brightness and Contrast.
56 VISIONEER STROBE 500 SCANNER USER’S GUIDE CANCELING A CONFIGURE BEFORE SCAN 1. Click Cancel in the scanning progress window. 2. The following window will open asking if you want to cancel the entire job. ■ Yes—Scanning stops and all pages scanned in this batch, up to this point, will be deleted. The TWAIN interface will close and you can restart your scan from the beginning. For instance, the scan Mode is Black & White but you want to scan your documents in color.
CONFIGURING THE ONETOUCH BUTTONS 57 SELECTING PAGE FORMAT OPTIONS The Page Format options that you select determines the file format of the scanned document. Appropriate page format options and file types are available for the type of Destination Application selected for the button. Image Formats Text Formats; TEXT is only one of several text formats available. The Text Formats are for text file types and are selectable by right-clicking on the text format icon.
58 VISIONEER STROBE 500 SCANNER USER’S GUIDE IMAGE FORMATS Select an image file format for photos, artwork or other documents that you want to save as images. BMP and TIFF are standard image file formats generally used if you want to do additional image processing. Both of those file formats tend to be larger than the JPEG format file size. JPEG files are reduced in size by lowering their image quality, and you can select the degree of quality for your scanned images from the JPEG file format icon.
CONFIGURING THE ONETOUCH BUTTONS 59 TEXT FORMATS Selecting the text format option also selects OCR processing as an automatic step for scanning. Therefore, when you scan a document with the text format selected, the text portions of the document are automatically converted to editable text. Text file formats are only available if an OCR application is installed on your computer. See “Scanning with Optical Character Recognition (OCR)” on page 71. To select a file type for the text format: 1.
60 VISIONEER STROBE 500 SCANNER USER’S GUIDE Simple Text—The .txt file format. Text with no formatting; used by the standard Microsoft Notepad application. Rich Text Format—The .rtf file format. Text that retains formatting when converted. Available with Microsoft WordPad and Word. Word Document—The .doc file format used by Microsoft Word. Comma Delimited—The .csv file format; used for database or spreadsheet data with fields separated by commas.
CONFIGURING THE ONETOUCH BUTTONS 61 SETTING DESTINATION APPLICATION PROPERTIES In the OneTouch Properties window, select a Destination Application then click the Properties button. Click a Destination Application. Click the Properties button. PaperPort Properties These properties apply to designating the PaperPort folder to receive your scanned items. 1. Select the folder where you want the file to be located. Click OK. 2. Click OK or Apply on the OneTouch Properties window.
62 VISIONEER STROBE 500 SCANNER USER’S GUIDE Text Documents Properties These properties apply to text editing applications such as Microsoft Word. The properties apply to the Optical character Recognition (OCR) settings for these applications. 1. Click in the General OCR settings boxes for the options you want. The options will apply to all the applications in the group.
CONFIGURING THE ONETOUCH BUTTONS 63 The Add Text Based Link dialog box opens. 3. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3. 4. Select the icon in Step 3 of the dialog box. That is the icon that will appear in the OneTouch Destination List. 5.
64 VISIONEER STROBE 500 SCANNER USER’S GUIDE Image Documents Properties These properties apply to image processing applications such as Microsoft Paint. 1. Click in the Color document handling settings boxes for the options you want. These options will apply to all the applications in the group. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen.
CONFIGURING THE ONETOUCH BUTTONS 65 Storage Properties These properties apply to the Destination Application named Transfer to Storage. If a CD burner is attached to your computer, you also use this dialog box to start the Burn to CD process. See the section “Scan and Burn to a CD” on page 73. 1. Click the Storage Layout options you want. All documents are in the root—The scanned documents are saved in the root of the folder specified in the Storage Location.
66 VISIONEER STROBE 500 SCANNER USER’S GUIDE eMail Properties These properties apply to email applications so you can specify the folder for documents that you will attach to an email message. Microsoft Outlook® will accept direct attachment of documents to a blank email message as soon as scanning is finished, but other email applications do not.
CONFIGURING THE ONETOUCH BUTTONS 67 documentation for more information about Internet options. If you are using AOL, please see the AOL user manual for making changes to the Internet options applicable to AOL. 4. Select the options for color document handling. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen. When a computer screen is set to a lower resolution, bitmap images with a higher resolution may be too big to fit on the screen.
68 VISIONEER STROBE 500 SCANNER USER’S GUIDE SELECTING OPTIONS FOR A BUTTON The OneTouch Options determine the types of Destination Applications available for a button. There are also settings on the Options tab that are global to all OneTouch buttons. To select options: 1. Open the OneTouch Properties window and click the Options tab. Options tab 2. Click the Select Button menu arrow and select a button for setting new options. 3.
CONFIGURING THE ONETOUCH BUTTONS 69 Destination Categories: ■ Document Management includes PaperPort and other applications for processing and keeping track of your scanned documents. ■ Image Editors include Microsoft Paint and other drawing and graphics applications. ■ Text Editors include Microsoft Word and WordPad, Microsoft Excel, and other word processing and spreadsheet applications. Select this option if you want OCR processing to convert your scanned documents to text that you can edit.
70 VISIONEER STROBE 500 SCANNER USER’S GUIDE ■ Instant Delivery—Enables image transfer to the destination while scanning is in progress, provided that “Create Single Image Files” is also selected. If Create Single Image Files is not selected, image transfer occurs after all pages have been scanned. ■ Create copies of scanned documents—Sometimes the image of a scanned document is only saved as a temporary file until its Destination Application is finished using it.
SCANNING WITH OPTICAL CHARACTER RECOGNITION (OCR) 71 SCANNING WITH OPTICAL CHARACTER RECOGNITION (OCR) Optical Character Recognition (OCR) converts text and numbers on a scanned page into editable text and numbers. You can then work with the text and numbers to edit, spellcheck, change font or type size, sort, calculate, and so forth. Note: Visioneer recommends that all OCR processing use the original factory settings for OCR scanning that came with your scanner.
72 VISIONEER STROBE 500 SCANNER USER’S GUIDE To scan with OCR: 1. Open the One Touch Properties window. 2. Select a text editing program in the Select Destination list, then select a text file format in the Select Format panel. For example, if you want to edit your document in Microsoft’s Word, select that application then choose a file format such as TEXT, RTF or DOC. 3. Click on OK to save the changes and close the One Touch Properties window. 4.
SCAN AND BURN TO A CD 73 SCAN AND BURN TO A CD If you have a CD burner attached to your computer, you can scan directly from your scanner onto a CD. This feature is available only on computers running Windows version XP or later. 1. Open the OneTouch Properties window. 2. Select Burn to CD as the Destination Application. 3. Choose a Page Format and a Scan Configuration. 4. Click OK. 5. Now start scanning using the button you selected to use to scan and burn to a CD.
74 VISIONEER STROBE 500 SCANNER USER’S GUIDE SCANNING WITH EVENT FORWARDING If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. 1. Open the OneTouch Properties window. 2. Select Still Image Client as the Destination Application. You cannot choose a page format for this option as the Destination Application is not selected until after starting the scanning batch. 3. Click OK. 4.
SCAN AS AN HTML PAGE 75 SCAN AS AN HTML PAGE You can convert scanned pages to HTML format for posting directly to your web site. Those pages are then viewable by visitors to your web site without the need for any internet plug-ins or other special processing. 1. Open the OneTouch Properties window. 2. Select Microsoft Explorer as the Destination Application. 3. Choose HTML as the Page Format. Choose HTML 4. Choose a Scan Configuration that has the settings for the image on the HTML page. 5.
76 VISIONEER STROBE 500 SCANNER USER’S GUIDE TRANSFERRING SCANNED DOCUMENTS TO STORAGE With the Transfer to Storage scanning process, you can scan documents and save them in a folder in one step. The process is ideal for archiving documents without having to manually save or process them in any other way. 1. Load the documents face down with their tops into the scanner. 2. To scan from the OneTouch Button Panel, click on Archive. 3.
TRANSFERRING SCANNED DOCUMENTS TO STORAGE 77 SCANNING TO MULTIPLE FOLDERS When archiving documents with the Transfer to Storage option, you can scan them to multiple folders. For example, one folder might be for “Business Receipts,” a second folder might be for “Personal Receipts,” and a third folder might be for “Annual Receipts.” To scan to multiple folders, you create multiple scan configurations, each with a different storage location for the scanned documents.
78 VISIONEER STROBE 500 SCANNER USER’S GUIDE 7. Click the Storage Options tab. 8. Click the Browse button. 9. Select the folder you created for storing the scanned documents. If you haven’t created the folder yet, you can click the Make New Folder button and type the name for the new folder.
TRANSFERRING SCANNED DOCUMENTS TO STORAGE 79 10. Click OK. The selected folder will now be set as the Storage Location, such as “Business Receipts.” 11. Click OK. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Storage for Personal Receipts.” 13. You will now have multiple configurations set up for the Transfer to Storage destination, and each configuration scans documents to separate folders.
80 VISIONEER STROBE 500 SCANNER USER’S GUIDE Scan to multiple storage folders: 1. Load the first set of documents you want to scan. 2. Select the function on the scanner that you set to scan to the storage location. For example, button 5 to scan using the “Business Receipts” configuration. 3. Press the Simplex or Duplex button to scan the documents, or click the button 5 on the OneTouch Button Panel. 4. When scanning is finished, insert the next set of documents. 5.
CHANGING THE HARDWARE SETTINGS 81 CHANGING THE HARDWARE SETTINGS 1. Right-click on the OneTouch icon and choose Show Hardware from the pop-up menu. You can also click the Hardware icon at the top of the OneTouch Button Panel, or right-click on the Strobe 500 icon when the OneTouch button panel is in the Hardware View. The Hardware icon The Hardware Properties dialog box opens and shows information about your Visioneer Strobe 500 scanner.
82 VISIONEER STROBE 500 SCANNER USER’S GUIDE 2. Click the Properties button. Calibrate—Click the Calibrate button to start the scanner calibration wizard. The scanner self-calibrates when you click the Calibrate button. The calibration window on-screen will close automatically when calibration is finished. If it doesn’t close automatically, click the Finish button. Exit front-fed paper through the back—When selected, front-fed pages will exit from the back of the scanner.
CHANGING THE HARDWARE SETTINGS 83 Scanning from TWAIN You can scan from any TWAIN scanning application instead of scanning from the One Touch buttons on your scanner or the One Touch button panel. A Note About Your Scanner and the TWAIN standard: TWAIN is a widely recognized standard that computers use to receive images from scanners, digital cameras, and other digital devices. The TWAIN scanning interface can be accessed from any TWAIN scanning application you have installed on the computer.
84 VISIONEER STROBE 500 SCANNER USER’S GUIDE ACCESSING THE TWAIN INTERFACE Open the TWAIN interface from One Touch: If the One Touch configuration you’re using to scan is set to Configure Before Scan, and the selected option is TWAIN, the TWAIN interface opens right away without opening PaperPort first. For example, the following figure shows the options you would have selected to set up button 1 to open the TWAIN interface.
ACCESSING THE TWAIN INTERFACE 85 Open the TWAIN interface from an application: Please refer to your scanning application’s user guide for instructions on accessing the TWAIN interface. Below is a brief list of common applications and how to initiate a scan from within that application, including some of the applications which may have been provided with your scanner. 1. Open a TWAIN-compliant scanning application. 2. Use the application’s command that opens the TWAIN interface.
86 VISIONEER STROBE 500 SCANNER USER’S GUIDE SCANNING WITH THE TWAIN INTERFACE The TWAIN Interface is available from many applications, such as Microsoft Word and Paint, as well as from the PaperPort. You can use the instructions in this section regardless of the application you use to open the TWAIN Interface. 1. Select the options you want from the TWAIN interface, then load the documents with their tops into the Automatic Document Feeder. 2.
SCANNING WITH THE TWAIN INTERFACE 87 Grayscale to scan items such as documents containing drawings or black and white photographs. The scanning produces an image of up to 256 shades of gray. You can also scan a color document to turn its colors into gray shades. The file size is about one third that of a color scan. Color to scan magazine articles, photographs, and other color images in full color. Color scans have the largest file size.
88 VISIONEER STROBE 500 SCANNER USER’S GUIDE Reduce Moiré Patterns—Moiré patterns are wavy, rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and magazine illustrations. Selecting Reduce Moiré Patterns will limit or eliminate moiré patterns in the scanned image. This option is only available for the Grayscale or Color Mode at lower resolution options. Define page size—Click this option to activate the Define button.
SCANNING WITH THE TWAIN INTERFACE 89 Scanning from WIA Microsoft Windows version XP and later includes their own scanning interface—known as Windows Image Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use Microsoft Paint to scan using the WIA interface, but you can use other Windows applications as well. To scan using WIA from Microsoft Paint: 1.
90 VISIONEER STROBE 500 SCANNER USER’S GUIDE 3. The WIA scanning window opens. Use this window to select scanning options and start the scanner. 4. Click the button most appropriate for the item you’re scanning. 5. Select a paper size from the Page Size list. 6. Adjust the image settings as desired: ■ Change the button selection for the type of image. ■ Adjust the custom settings; refer to the next section, “Fine Tuning Your Scans”. ■ Change the size of the scanned image.
SCANNING WITH THE TWAIN INTERFACE 7. The scanned images will appear in Microsoft Paint (or other WIA application you’re using).
92 VISIONEER STROBE 500 SCANNER USER’S GUIDE FINE TUNING YOUR SCANS You can customize settings before you scan an item to fine tune exactly how you want to scan it. 1. On the scan window, click Adjust the quality of the scanned picture. 2. The Advanced Properties dialog box opens. 3. Select the options for scanning. Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image.
CLEARING PAPER JAMS 93 Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. CLEARING PAPER JAMS If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. To clear a paper jam: 1. Pull the ADF cover release on the top of the scanner body to open the Automatic Document Feeder cover.
94 VISIONEER STROBE 500 SCANNER USER’S GUIDE 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the guides to the paper size, and insert the paper evenly into the ADF.
CLEANING THE SCANNER 95 CLEANING THE SCANNER Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance. You should clean the inside of the scanner at least once a week or after 5,000 pages have been scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or if you’re seeing lines in the scanned image, it is time to clean the scanner. CLEANING THE SCANNER GLASS 1. Wet a soft cloth with some isopropyl rubbing alcohol (95%). 2.
96 VISIONEER STROBE 500 SCANNER USER’S GUIDE 4. Wipe clean all of the rollers in the scanner. Be careful not to snag the cloth on the paper sensor. Paper Sensor Rollers (located in both the body of the scanner and under the scanner lid). 5. Close the cover when you’re finished. CLEANING THE DOCKING STATION Cleaning the Input Tray: 1. Wet a soft cloth with some isopropyl rubbing alcohol (95%). 2. Wipe down the input tray with the cloth.
CLEANING THE DOCKING STATION 97 Cleaning the Roller and Pad Assembly: 1. Wet a soft cloth with some isopropyl rubbing alcohol (95%). 2. From the back of the scanner, lower the input tray. 3. Press down on the two latches on the back of the docking station and lower the rear cover. 4. Wipe the feed roller from side to side. Rotate the roller to clean its entire surface.
98 VISIONEER STROBE 500 SCANNER USER’S GUIDE Note: Please be careful when cleaning the roller. The roller is designed to rotate in one direction only. As you’re cleaning the roller, make sure it rotates easily, and continue rotating it in that direction while wiping it clean. Do NOT force the roller to rotate in the opposite direction. Forcing the roller to rotate will damage it, and may cause the scanner to feed pages incorrectly. 5. Wipe the ADF pad from top to bottom.
REPLACE THE ADF PAD ASSEMBLY 2. 99 Press down on the two latches on the back of the docking station and lower the rear cover. The ADF pad is located behind the input tray. 3. Squeeze the plastic clamps that hold the pad assembly in place and lift the pad up and out. 4. Reverse the procedure to replace the new pad into its slots. 5. Close the rear cover when you’re finished.
100 VISIONEER STROBE 500 SCANNER USER’S GUIDE REPLACING THE ROLLER ASSEMBLY After extended use, the roller may wear out and may need to be replaced. It is a user-replaceable part and can be reordered. Frequent paper jams are a symptom of a worn roller assembly. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. A worn roller should be replaced to avoid damage to the scanner’s internal parts.
REPLACING THE ROLLER ASSEMBLY 101 3. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free. 4. When the roller is unlocked, it can be removed from its mounting sockets. 5. Discard the worn roller. It cannot be repaired. 6. Before installing the new roller, clean any dust that may have gotten on it during shipping. 7.
102 VISIONEER STROBE 500 SCANNER USER’S GUIDE 10. Press down on the lever to lock the roller in place. The lock will “click” into place when it is secure. However, if it does not rotate easily into the housing, make sure the flange is properly seating in its latch. 11. Close the rear cover when you’re finished.
TROUBLESHOOTING 103 TROUBLESHOOTING In addition to the troubleshooting information contained in this section, please see the Readme file on your installation disc. The Readme file contains additional information that may help you diagnose problems with the scanner. If you try the troubleshooting procedures described in this section and in the Readme file, and the scanner still has problems, visit our web site at www.visioneer.com for additional technical information. Problem: The scanner won’t scan.
104 VISIONEER STROBE 500 SCANNER USER’S GUIDE interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Visioneer Strobe 500 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs. Problem: My computer keeps giving me out of hard drive space error messages.
TROUBLESHOOTING 105 Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is plugged back in. Unplug the power cable from the scanner, and then plug it back in. If the scanner does not reconnect: 1. Unplug the power cable from the scanner. 2. Restart your computer. 3. After the restart is complete, plug the power cable back in. Problem: Paper jams when it begins scanning from the input tray.
106 VISIONEER STROBE 500 SCANNER USER’S GUIDE STATUS LIGHT TROUBLESHOOTING CODES A green status light indicates the normal state of the scanner. Normal Operation ■ Steady green: indicates the scanner is ready to scan. ■ Steady red: either a calibration has been initiated, the scanner is busy scanning, or it is not connected to the computer. ■ Blinking red: the scanner is reporting an error.
UNINSTALL YOUR SCANNER 107 UNINSTALL YOUR SCANNER To uninstall the Visioneer Strobe 500 scanner, remove the OneTouch 4.0 software, PaperPort, and any other software provided with your scanner. UNINSTALLING THE SCANNER DRIVER AND ONETOUCH SOFTWARE 1. 2. 3. 4. 5. 6. 7. 8. Open the Windows Control Panel. Windows 2000 and Windows XP: Double-click the Add or Remove Programs icon. Windows Vista and Windows 7: Double-click the Programs and Features icon.
108 VISIONEER STROBE 500 SCANNER USER’S GUIDE VISIONEER STROBE 500 SCANNER SPECIFICATIONS Optical resolution Bit depth Maximum item size Minimum item size Scan method Scanning specifications Scanning Speed (Input Tray) Scanning Speed (Front Feed) 600 dpi 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white) 8.5" x 37" 3.
VISIONEER STROBE 500 SCANNER SPECIFICATIONS AC Power cord USB Power Cord Power consumption USB cable Safety and agency certifications Supported Operating Systems Scanner Drivers Bundled Software 109 US—3P, 7A/125V, 500mm, 3C x 18AWG, RoHS UK—3P, 2.5A/250V, 500mm, 3C x 0.75mm2, RoHS EUR—2P, 2.5A/250V, 500mm, 3C x 0.
110 VISIONEER STROBE 500 SCANNER USER’S GUIDE VISIONEER STROBE 500 SCANNER PARTS LIST Please use the following part names and numbers when ordering replacements for your scanner.
INDEX INDEX A ADF pad assembly replace 98 Advanced Properties 92 Advanced Settings Tab 50 aspect ratio 51 Autocrop to Original 47, 87 AutoRotate image 51 B bit depth 108 Black&White 46, 86 BMP 58 Brightness 46, 87, 92 Burn to CD 65, 73 button options 68 buttons configuring 40 duplex button 34, 37 E eMail 69 eMail Properties 66 error codes 106 Excel Spreadsheet 60 Exit front-fed paper through the back 82 F Fax and Print 69 file format 60 file storage location 76 Format 43 full feature install 11 G gamm
INDEX 112 M Microsoft Outlook 66 Moire Patterns 48, 88 monitor 3 N Normal PDF 60 nPDF 60 O OCR 59 optical character recognition 71 OmniPage Module 25, 71 OmniPage Pro 60, 71 on/off switch 16 OneTouch Button Panel 76 initial settings 36 names 36 OneTouch icon 38, 39, 40 OneTouch Properties window 40, 61 options 45, 68 P Page Format HTML 75 Page Settings Tab 47 page size 88 paper jam 93, 100 PaperPort Properties 61 PDF 58, 69 PDF file size 58 Picture type 92 Properties button 44 R Resolution 46, 87, 92
INDEX V VRS 25 Windows Image Acquisition 89 Word Document 60 W X WIA 54, 89 xls file format 60 113
INDEX 114
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