Installation guide
Table Of Contents
- Table of Contents
- Welcome
- What’s in the Box
- The Visioneer 9020 USB Scanner
- What You Need
- STEP 1: Installing the PaperPort Software
- STEP 2: Connecting the Scanner
- STEP 3: Checking Out Your Scanner
- Three Ways to Scan Paper Items
- Scanning Paper Items with the OneTouch Buttons
- Scanning Paper Items from the Button Panel on the Screen
- Scanning 35mm Slides and Negatives
- Configuring the Scanner
- Scanning from the PaperPort Software
- Adjusting the Settings on the Scan Manager Pro
- Troubleshooting
- Cleaning the Scanner Glass
- How to Uninstall Your Scanner
- Contacting Visioneer America Technical Support
- Contacting Visioneer—International Technical Support
- Visioneer PhotoPort 9020 USB Scanner Specifications

CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT 63
9. For Windows XP, click Finish.
10. Close the Remove Programs From Your Computer window. Close
the Control Panel.
11. Restart your computer.
CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT
Visioneer provides technical support to all registered users in English
and French. Please see the chart below for contact telephone numbers.
For Latin America, call our U.S. Technical Support (1-541-884-5548).
Visioneer offre un l’assistance technique à tous les utilisateurs enregistrés
en anglais et français.
Pour l’assistance technique en français, veuillez appeler le numéro
suivant (1-416-640-7256).
Visioneer brinda apoyo técnico, a todos los usuarios registrados, en
inglés y francés. Consulte el cuadro, más abajo, para obtener el número
de teléfono correspondiente a su país.
Usuarios en Latinoamérica, sírvanse llamar al teléfono de apoyo técnico
en los EE.UU (1-541-884-5548).
Support by Telephone in the US
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
Long distance charges may apply
(541) 884-5548
Support by Telephone in Canada
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
Long distance charges may apply
(416) 640-7256
Free Support on the Web www.visioneer.com
Free 24-hour Automated Expert System (888) 887-0092
(Toll Free)
Support by Fax (541) 884-8474
Express Telephone Support
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
(900) 776-5724
(Nominal per-minute fee)