Installation guide
Table Of Contents
- Table of Contents
- Welcome
- What’s in the Box
- The Visioneer 9020 USB Scanner
- What You Need
- STEP 1: Installing the PaperPort Software
- STEP 2: Connecting the Scanner
- STEP 3: Checking Out Your Scanner
- Three Ways to Scan Paper Items
- Scanning Paper Items with the OneTouch Buttons
- Scanning Paper Items from the Button Panel on the Screen
- Scanning 35mm Slides and Negatives
- Configuring the Scanner
- Scanning from the PaperPort Software
- Adjusting the Settings on the Scan Manager Pro
- Troubleshooting
- Cleaning the Scanner Glass
- How to Uninstall Your Scanner
- Contacting Visioneer America Technical Support
- Contacting Visioneer—International Technical Support
- Visioneer PhotoPort 9020 USB Scanner Specifications

STEP 3: CHECKING OUT YOUR SCANNER 13
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see “Contacting Visioneer
America Technical Support” on page 63 or “Contacting Visioneer—
International Technical Support” on page 64. Also visit our web site at
www.visioneer.com for additional technical information. You can also
receive software updates from web site.