Visioneer 9650 Scanner Installation Guide FOR WINDOWS
COPYRIGHT INFORMATION Copyright © 2003 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
TABLE OF CONTENTS i TA B L E O F C O N T E N T S Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Visioneer 9650 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii TABLE OF CONTENTS Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . 44 Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . 45 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 How to Uninstall Your Scanner . . . . . . . . . . . . . .
WELCOME Your new Visioneer 9650 USB scanner can scan stacks of items or single items, and place their images on your computer. Warning: Do not plug in the USB cable until after you have installed the software. Carefully follow the steps and sequence described in the installation procedure beginning on page 6. WHAT’S IN THE BOX Before starting the assembly and installation, check the contents of the box to make sure that all parts are included.
2 VISIONEER 9650 SCANNER INSTALLATION GUIDE THE VISIONEER 9650 SCANNER Document Cover Document Pad Glass Reference Frame Paper Stop Paper Guide Extension Paper Guide Automatic Document Feeder Lock (on underside of scanner) Status Lights USB Port ADF port Power jack Power On/Off Switch ADF Cable
THE VISIONEER 9650 SCANNER Document Cover—Protects the document from light and contamination during scanning. Document Pad—Helps to secure the document in place on the scanner glass. Reference Frame—Place items face down within this frame. Markings on the border of the frame show where to align various paper sizes. Glass—Place items face down aligned at the upper left corner of the glass. Paper Stop—Holds items in place as they are ejected from the Automatic Document Feeder.
4 VISIONEER 9650 SCANNER INSTALLATION GUIDE WHAT YOU NEED An IBM-compatible Pentium PC with: ■ A CD-ROM drive ■ An available Universal Serial Bus (USB) port; 1.1 or 2.0 ■ Microsoft Windows operating system: 98SE, 2000, ME, or XP ■ Available internal memory (RAM) as follows: ■ ■ 64 MB or more ■ 128 MB recommended for Windows XP 200 MB of free hard disk space Note: The new USB 2.0 ports operate at higher speeds than USB 1.1 ports. If your computer is not equipped with USB 2.
DOCUMENTATION 5 DOCUMENTATION Your scanner is delivered with the following documentation: ■ Quick Install Card—abbreviated installation instructions. ■ Visioneer 9650 Scanner Installation Guide—on the Installation CD; contains detailed installation, scanning, configuration, and maintenance information. ■ Online Help—for the scanner, Scan Manager, and PaperPort software applications.
6 VISIONEER 9650 SCANNER INSTALLATION GUIDE Installing Warning: Do not plug in the USB cable until after you have installed the software. Complete the installation steps in the order described in the installation procedure below. Installation is a quick, four-step process: 1. Assemble the scanner 2. Connect and power on the scanner 3. Install the software 4. Connect the USB cable to your computer STEP 1: ASSEMBLE THE SCANNER All the components to assemble the scanner are included in the box.
STEP 1: ASSEMBLE THE SCANNER 7 2. Slide the locking tab on the bottom of the scanner to its unlocked position. Unlocked position Note: The locking tab protects the scanner’s scan head by holding it securely in position. Lock the scanner when transporting it from one location to another, but always remember to unlock it before scanning. The scanner will not scan when locked. 3. Insert the slots (A) on the Paper Guide onto their tabs (B) on the scanner and slide the Guide down into place.
8 VISIONEER 9650 SCANNER INSTALLATION GUIDE 4. Insert the Paper Guide Extension into the Paper Guide and “snap” its tabs into place. 5. Insert the Paper Stop onto the back of the scanner and slide it downward to “snap” its tabs into place. 6. Proceed to “Step 2: Connect and Power On the Scanner” to connect the ADF and power cables and turn on the power.
STEP 2: CONNECT AND POWER ON THE SCANNER 9 STEP 2: CONNECT AND POWER ON THE SCANNER Before installing the software, connect the ADF cable, connect the scanner to a power source, and turn the power on. To connect the scanner and turn the power on: 1. Plug the ADF cable into the ADF port on the body of the scanner. 2. Plug the power supply into its power port on the scanner. Note: Only use the power supply (ADP-20LB Rev. B made by Delta Electronics, Inc.) included with your scanner.
10 VISIONEER 9650 SCANNER INSTALLATION GUIDE 3. Plug the power cord into the power supply and then into a wall outlet. 4. Turn on the power switch, located on the back of the scanner to the right of the power port. The status light comes on and flashes indicating that the scanner is receiving power. STEP 3: INSTALL THE SOFTWARE The Installation CD includes all the necessary installation files, as well as the PaperPort software files and other software files. To install the software: 1.
STEP 3: INSTALL THE SOFTWARE Note: If the CD does not automatically start, check the following: ■ Make sure the CD drive’s door is completely shut. ■ Click the My Computer icon on your desktop. Double-click the icon for your CD-ROM drive. In the list of files on the CD, double-click the file named START32.EXE. 3. On the installation menu, select Install Products. The next installation screen appears.
12 VISIONEER 9650 SCANNER INSTALLATION GUIDE 4. Click in the box for ScanSoft PaperPort and Scanner. If you want to also install the other software, click their boxes as well. 5. Click Install Now. 6. On the PaperPort 9.0 Welcome window, click Next. 7. On the License Agreement window, read the ScanSoft license agreement. If you accept the terms, select I accept the terms in the license agreement, and then click Next. 8.
STEP 3: INSTALL THE SOFTWARE 13 12. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree, and click Next. 13. On the Visioneer Product Registration window, complete the required information, and then click Register. Note that the serial number of you scanner is located on the side of the scanner body. Serial Number 14. On the Welcome window, click Next to start the installation. 15. When you see this Installation Complete window, STOP.
14 VISIONEER 9650 SCANNER INSTALLATION GUIDE STEP 4: CONNECT THE USB CABLE Your Visioneer 9650 scanner connects to any available USB port. Check your computer’s manual for the USB port locations. Note: You do not have to shut off the power to your computer when connecting the scanner to a USB port. 1. Plug the USB cable into the USB port on the scanner. The USB port is identified by its USB symbol. 2. Plug the USB cable into a USB port on the computer, keyboard, or into a USB hub.
STEP 4: CONNECT THE USB CABLE 15 If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into the connection. Note: If you have not installed the software, unplug the USB cable from the computer and install the software now. When the software installation is complete, a message tells you to connect the scanner. Your computer recognizes that a scanner is plugged into the USB port and loads the appropriate software to run the scanner. 3.
16 VISIONEER 9650 SCANNER INSTALLATION GUIDE Scanning This section explains how to scan documents with your Visioneer 9650 scanner. LOADING DOCUMENTS TO SCAN Your scanner can scan a stack of documents or a single item. To load a stack of documents in the Automatic Document Feeder: 1. Unfold the Paper Guide Extension and adjust the Paper Guide for the size of paper. You can also adjust the Paper Stop at the back of the scanner for the size of the paper.
LOADING DOCUMENTS TO SCAN 2. Load your stack of documents face up, with their tops into the Automatic Document Feeder. Important: Items scanned using the Automatic Document Feeder must be a minimum of 5 x 7 inches (12.7 x 17.8 cm). To load a single item: 1. Place the item on the scanner glass, face down. 2. Align the item with the arrow on the reference frame. 3. Close the cover.
18 VISIONEER 9650 SCANNER INSTALLATION GUIDE SCANNING ITEMS You can scan from the PaperPort software or other TWAIN software. YOUR SCANNER AND THE TWAIN STANDARD Your Visioneer 9650 USB scanner uses the TWAIN standard for scanning. TWAIN is a widely recognized procedure that computers use to receive images from scanners, digital cameras, and other digital devices. The PaperPort software application that you received with your scanner uses the TWAIN standard, and this guide shows how to scan with it.
SCANNING FROM WINDOWS 98SE, ME, 2000, OR XP 19 SCANNING FROM WINDOWS 98SE, ME, 2000, OR XP The instructions in this section are for scanning with the TWAIN software on computers running Windows 98SE, ME, 2000, or XP. If your computer is running Windows ME or XP and you want to use the WIA software, see “Scanning from Windows ME or XP” on page 38. To scan an item: 1.
20 VISIONEER 9650 SCANNER INSTALLATION GUIDE 3. Click the Scan icon on the PaperPort command bar. The Folders pane (which shows folders for organizing your scanned images) is replaced by the Scan pane. Scan pane Click this Scan button to display the Scan Manager 4. From the Scanner drop-down list, select your Visioneer 9650 V1.10 scanner, if it’s not already selected. 5. In the “Scan what?” section, choose to scan a Document or Photograph. 6.
SCANNING FROM WINDOWS 98SE, ME, 2000, OR XP 21 8. Click the Scan button at the bottom of the Scan pane. The Scan Manager opens. Use the Scan Manager to select scanning options and to start the scanner. 9. From the Scan Method drop-down list, choose whether you are going to scan a single item (Flatbed) or a stack of items (ADF). Choose Flatbed to scan a single item Choose ADF to scan a stack of documents Click Preview to check the image Click Scan when you’re ready to scan 10.
22 VISIONEER 9650 SCANNER INSTALLATION GUIDE 12. When you are satisfied with the preview image, click Scan. If the Single page items check box is selected on the PaperPort desktop, the item appears as a thumbnail on the desktop. 13. If the Single page items check box is not selected, thumbnails do not appear until you indicate the scanning job is finished. ■ Close the Scan Manager. ■ On the PaperPort - Scan message box, click Done. Note: Refer to “The Single Page Items Check Box” on page 23.
SCANNING FROM WINDOWS 98SE, ME, 2000, OR XP 23 THE SINGLE PAGE ITEMS CHECK BOX The Single page items check box provides the option to add additional items to a scanning job and scan double-sided items. If the check box is selected, scanned items immediately appear on the PaperPort desktop. If the check box is not selected (this is the default), the following message box appears when you close the Scan Manager.
24 VISIONEER 9650 SCANNER INSTALLATION GUIDE ADJUSTING THE IMAGE WITH THE SCAN MANAGER The Scan Manager has a wide variety of options to adjust your scanned images. Using those options you can produce the best possible scan of your documents, color photos, magazine articles, business cards, or any other items you scan. ADJUSTING THE COLOR MODE, RESOLUTION, BRIGHTNESS AND CONTRAST The Scan Manager’s drop-down menus and sliders are for adjusting the color mode, resolution, brightness, and contrast.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 25 ■ Black and White—scans in black and white. The scanning pixels are all the same size and are either black or white. Use this setting for letters, memos, pen and ink drawings and other black and white material. This setting produces the smallest file size for scanned items. ■ Halftone—scans the image so it appears to consist of gray tones. A pop-up menu appears so you can choose one of the halftone options.
26 VISIONEER 9650 SCANNER INSTALLATION GUIDE BRIGHTNESS AND CONTRAST Sometimes an item is scanned with the brightness and contrast set to be too light or too dark. For example, a note written with a light pencil may need to be scanned darker to improve legibility. Brightness refers to the lightness or darkness of the image. Contrast is the range between the darkest and lightest portions of the image. The greater the contrast, the more the difference between the lighter and darker shades in the image.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 27 PREVIEW AUTO-AREA The item you’re scanning may not fill the scanner glass. In that case you can preview the item and use the Preview Auto-Area button to automatically set the size of the scanned image. ■ Click the Preview Auto-Area button to let the Scan Manager automatically determine the size of the item being previewed.
28 VISIONEER 9650 SCANNER INSTALLATION GUIDE MANUALLY SETTING THE SCAN AREA You can manually adjust the output area to scan specific sections of an image. For example, if you’re scanning a photograph and want to focus on one section, manually setting the output size removes the rest of the photograph from the final scanned image. Move pointer Manually set scan area Resize pointer Output Dimensions To manually set an output area: 1.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 29 Here’s a sample of a manually selected output area: This is the area manually selected for scanning. This is the image that appears on the PaperPort Desktop when the scanning is finished. Lock Scaling MANUALLY SETTING THE WIDTH AND LENGTH The output dimensions at the bottom of the Scan Manager show the Width and Length of the scan area. You can set the area by typing numbers into those boxes. To manually set the width and length: 1.
30 VISIONEER 9650 SCANNER INSTALLATION GUIDE REVERSING THE IMAGE The Scan Manager has an Invert button and a Mirror button for reversing the scanned image. Invert Mirror Invert reverses the black and whites or the colors of an image. Mirroring flips the image 180 degrees. ■ Click the Invert or Mirror button to see the image you want.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 31 ADJUSTING COLOR AND GRAY IMAGES The Scan Manager has three buttons—Descreen, Sharpen, and Auto Level—for quickly adjusting color and gray images. These buttons do not apply to black and white or halftone images. Descreen Sharpen Auto Level DESCREEN IMAGE Select this option when scanning a picture from a newspaper or magazine article, sales catalog, or other source that contains images with patterns or dots.
32 VISIONEER 9650 SCANNER INSTALLATION GUIDE To descreen an image: 1. Click the Descreen button. 2. Choose the appropriate option from the Descreen pop-up menu. Watch the preview image as you select various options to see which one is best for your final scanned image. SHARPEN IMAGE Sharpness determines the amount of blur in an image. Your scanner can sharpen an original blurred image by adjusting the blurry edges in sections of the image. To sharpen an image: 1. Click the Sharpen button. 2.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 33 AUTO LEVEL Your scanner can analyze a color image to automatically determine the best settings to match the colors of the original image. Click this button to let the scanner automatically adjust the color settings. Original Image Auto Level Adjusted ADJUSTING COLOR SETTINGS The buttons for manually adjusting a preview image’s color settings offer several advanced color options. The availability of each option depends on the selected Image Type for the image.
34 VISIONEER 9650 SCANNER INSTALLATION GUIDE HIGHLIGHT/SHADOW LEVELS Images have light and dark areas. The highlight is the lightest spot on an image; shadow is the darkest spot. The range of colors between the highlight and shadow determines the range of colors of the image. Using the Highlight/Shadow Levels features, however, you can extend the original range of colors between the highlight and shadow to reveal more details in the midrange colors. To adjust the highlight and shadow levels: 1.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 35 3. Enter new settings in the boxes for the three levels, or drag the small triangles at the bottom of the histogram. As you change the settings, the histogram changes to reflect the new levels. 4. Click Preview to see the effect of the new settings on the preview image. 5. Click Reset to reset the levels to their original values. 6. Click OK when the levels are what you want.
36 VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. From the Channel drop-down menu, choose RGB to adjust the gamma of all the channels together, or choose a single channel if available. 3. Drag the line up or down to set a new gamma. The input and output values represent values on the horizontal and vertical axes for the new gamma setting. Click the Curve or Line button to see the display as a smooth curve or a line. You can drag the line at multiple points. 4.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 37 Each color is paired with its complementary color, so as you drag a triangle you are increasing a color while decreasing its complementary color. 3. Click Preview to see the effect of the new settings on the preview image. 4. Click Reset to reset the levels to their original values. 5. Click OK when the levels are what you want.
38 VISIONEER 9650 SCANNER INSTALLATION GUIDE SCANNING FROM WINDOWS ME OR XP If your computer is running the Windows ME or XP operating system, you have a choice of scanning using the TWAIN-compliant Visioneer Scan Manager software as just described (see “Scanning from Windows 98SE, ME, 2000, or XP” on page 19) or scanning using the Microsoft Windows Image Acquisition (WIA) standard as described below.
SCANNING FROM WINDOWS ME OR XP 39 4. From the Scanner drop-down list, select Visioneer 9650 V1.10. 5. In the “Scan what?” section, choose to scan a Document or Photograph. 6. Click Settings to view and change the format for the scanned item’s file name and the file type. The default file type for documents is .pdf and for photographs is .jpg. 7. Use the Single page items check box as follows: ■ When the check box is selected, pages are scanned and placed on the PaperPort desktop.
40 VISIONEER 9650 SCANNER INSTALLATION GUIDE Note: If your computer is running Windows ME, the ADF can scan only one page at a time. 10. Click the button most appropriate for the item you’re scanning. 11. Click Preview if you want to preview the image before scanning. The image is displayed on the right side of the window. Note: If you preview when scanning a stack of documents, the first page of the stack feeds through the ADF for the preview.
SCANNING FROM WINDOWS ME OR XP 41 FINE TUNING YOUR SCANS You can select new settings before you scan an item to fine tune exactly how you want to scan a particular item. To select the scanner settings before you scan: 1. On the scan window, click Adjust the quality of the scanned picture. The Advanced Properties dialog box opens. 2. Select the options for scanning.
42 VISIONEER 9650 SCANNER INSTALLATION GUIDE Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the setting Black and White picture or text. Resolution (DPI)—Click the up and down arrows to choose the dots per inch (dpi) of the resolution. The maximum resolution is 600 dpi; the minimum is 100 dpi. The higher the dpi setting, the sharper and clearer the scanned image.
CLEARING PAPER JAMS 43 Maintenance This section contains information on maintenance activities, troubleshooting, uninstalling, technical support, and scanner specifications. CLEARING PAPER JAMS If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box appears after a few moments. To clear a paper jam: 1. Open the Automatic Document Feeder cover.
44 VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF. CARE AND MAINTENANCE Your scanner is designed to be maintenance-free. Occasional cleaning, however, can help ensure continual optimal performance. CLEANING THE SCANNER GLASS Scanning items that have excessive amounts of dirt or dust may dirty the glass.
CARE AND MAINTENANCE 45 To clean the ADF: 1. Wet a cotton swab with some isopropyl alcohol (95%). 2. Open the ADF cover. 3. Wipe the feed roller from side to side. Rotate the roller to clean its entire surface. 4. Wipe the pad from top to bottom. Be careful not to snag the swab on the springs on either side of the pad. 5. Close the cover when you’re finished. REPLACING THE ADF PAD ASSEMBLY The ADF pad spring may begin to wear out after 150,000 scanned pages.
46 VISIONEER 9650 SCANNER INSTALLATION GUIDE To replace the ADF Pad assembly: 1. Open the ADF cover. 2. Squeeze the plastic clamps that hold the pad assembly in place and lift the pad up and out 3. Reverse the procedure to replace the new pad into its slots.
TROUBLESHOOTING 47 TROUBLESHOOTING In addition to the troubleshooting information contained in this section, please see the Readme file in the PaperPort directory on your computer’s hard drive. The Readme file contains additional information that may help you diagnose problems with the scanner. If you try all the troubleshooting procedures described in this section and in the Readme file, and the scanner still has problems, you may have a malfunctioning scanner.
48 VISIONEER 9650 SCANNER INSTALLATION GUIDE Problem: During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful. You need to reinstall the PaperPort software. Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? Close any other active applications so that additional memory is available.
TROUBLESHOOTING 49 Problem: The status light is blinking what does this mean? The status light indicates the current state of the scanner. Descriptions of the most common patterns are listed below. Contact Visioneer Technical Support if you experience a different blinking pattern. • Blinking green: indicates the scanner is preparing to scan. • Blinking amber, 1 long + 6 short blinks: indicates a problem with the status light itself. Contact Visioneer Technical support.
50 VISIONEER 9650 SCANNER INSTALLATION GUIDE HOW TO UNINSTALL YOUR SCANNER To uninstall the Visioneer 9650 scanner, remove the scanner software first, and then remove PaperPort, or other scanner software. STEP 1: UNINSTALLING THE VISIONEER 9650 SOFTWARE 1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. 2. Double-click the Scanners/Camera icon.
HOW TO UNINSTALL YOUR SCANNER 51 STEP 2: UNINSTALLING THE PAPERPORT SOFTWARE To uninstall PaperPort 9.0 from Windows 98SE or ME: 1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. On the Add/Remove Programs Properties window, select the Install/Uninstall tab. 4. Select PaperPort 9.0 and click Remove. 5. On the Welcome window, click Next. 6.
52 VISIONEER 9650 SCANNER INSTALLATION GUIDE VISIONEER 9650 SCANNER SPECIFICATIONS Bit depth True 42-Bit color (internal), 14-Bit gray (internal), 1-Bit line art/text Scanning resolution Optical resolution: 600 x 1200 dpi, Hardware supersampling Interpolated resolution: 2400 dpi ADF Mode 8.5 x 14 inches (21.6 x 35.6 cm) Flatbed Mode 8.5 x 11.69 inches (21.6 x 29.7 cm) Up to 12 pages per minute @ 200 dpi B&W Cold cathode fluorescent lamp USB 2.
VISIONEER 9650 SCANNER PARTS LIST VISIONEER 9650 SCANNER PARTS LIST Please use the following part names and numbers when ordering replacements for your Visioneer 9650 scanner.
54 VISIONEER 9650 SCANNER INSTALLATION GUIDE
INDEX INDEX Numerics 24-bit color 25 8-bit gray 25 A ADF 3, 21 ADF cable 3 ADF pad replacement 45 ADF port 3 ADF, cleaning 44 adjust scan 41 amber status light 49 auto level scan 31 Automatic Document Feeder 3 B bit depth 52 brightness 24, 26 C CD other software 15 starting manually 11 CD-ROM drive 4 color auto levels 33 color adjust 31, 33 color adjustment manual setting 33 color balance 33, 36 color channels 34 color curves 33, 35 color intensity 37 color mode 24 color purity 37 color range 34 color r
O on/off switch 3, 10 output area selection 28 output size 26 P paper guide and stop 3 paper jam 43 paper size 27 PaperPort scan icon 19 Scan pane 20 scanning with Windows XP or ME 38 PaperPort desktop 19 thumbnail 22 patterns on picture 31 photograph default format 39 preview auto-area 27 preview scan 21 R requirements monitor 4 resolution 24, 25 reverse image 29 RGB 34 ruler units 27 S saturation 34 scan file name 22 minimum size 17 multiple pages 21, 22 PaperPort desktop 22 preview 21 single page 21 s
