Visioneer 9650 Scanner Installation Guide FOR WINDOWS
COPYRIGHT INFORMATION Copyright © 2001 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
TABLE OF CONTENTS i TA B L E O F C O N T E N T S Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 The Visioneer 9650 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Getting the PaperPort Online Documentation . . . . . . . . . . . . . . .
ii TABLE OF CONTENTS Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . 46 Contacting Visioneer America Technical Support . . . . . . . . . . . . . . 47 Contacting Visioneer—International Technical Support . . . . . . . . . 48 Visioneer 9650 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . 49 Visioneer 9650 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . .
WELCOME Congratulations on purchasing your Visioneer 9650 scanner. With this scanner, you can quickly scan stacks of items, single pages, color photos, or other paper items to place their electronic images on your computer. WHAT’S IN THE BOX Before starting the assembly and installation, check the contents of the box to make sure that all parts are included. If any items are missing or damaged, contact the dealer where you purchased the scanner.
VISIONEER 9650 SCANNER INSTALLATION GUIDE THE VISIONEER 9650 SCANNER Document Cover Document Pad Glass Reference Frame Paper Stop Paper Guide Extension Paper Guide Automatic Document Feeder Lock (on underside of scanner) Status Lights USB Port ADF port Power jack Power On/Off Switch ADF Cable
THE VISIONEER 9650 SCANNER Document Cover. Close the document cover after placing items on the scanner glass. Document Pad. Helps to secure the document in place on the scanner glass. Reference Frame. Place items face down within this frame. Markings on the border of the frame show where to align various paper sizes. Glass. Place items face down aligned at the upper left corner of the glass. Paper Stop. Holds items in place as they are ejected from the Automatic Document Feeder.
VISIONEER 9650 SCANNER INSTALLATION GUIDE WHAT YOU NEED To use the scanner and software, you need the following: ■ IBM PC (or 100-percent compatible) Pentium or equivalent ■ Microsoft Windows 98, Windows 2000, Windows Me, or Windows XP ■ One available Universal Serial Bus (USB) port on your computer ■ Available internal memory (RAM): ■ Windows 98—32 megabytes (MB) or more ■ Windows 2000, Me, or XP—64 MB or more; 128 MB recommended for Windows XP ■ 70 MB of free hard disk space ■ A VGA or SVG
STEP 1: ASSEMBLE THE SCANNER 9 Installing Installation is a quick, four-step process: ■ assemble the scanner ■ install the software ■ connect the scanner to your computer ■ set up the PaperPort software to scan with your scanner. STEP 1: ASSEMBLE THE SCANNER All the components to assemble the scanner are included in the box. To assemble the scanner: 1. Remove all shipping tape from the top and bottom of the scanner.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. Slide the locking tab on the bottom of the scanner to its unlocked position. Unlocked position Note: The locking tab protects the scanner’s scan head by holding it securely in position. Lock the scanner when transporting it from one location to another, but always remember to unlock it before scanning. The scanner will not scan when locked. 3. Insert the slots (A) on the Paper Guide onto their tabs (B) on the scanner and slide the Guide down into place.
STEP 1: ASSEMBLE THE SCANNER 11 4. Insert the Paper Guide Extension into the Paper Guide and “snap” its tabs into place. 5. Insert the Paper Stop onto the back of the scanner and slide it downward to “snap” its tabs into place. You’re now ready to install the software.
VISIONEER 9650 SCANNER INSTALLATION GUIDE STEP 2: INSTALL THE SOFTWARE The PaperPort CD includes all the necessary installation files, as well as the PaperPort software files and other software files. To install the scanner software: 1. Start Microsoft Windows and make sure that no other applications are running. 2. Insert the CD into your computer’s CD-ROM drive. The CD automatically starts. Note: If the CD does not automatically start, make sure the CD drive’s door is completely shut.
STEP 3: CONNECT THE SCANNER 13 5. Follow the instructions on the screen to install the PaperPort software on your computer. During installation, a message instructs you to connect the scanner to the computer. When you’re finished connecting the scanner as described below, click Finish in the dialog box. STEP 3: CONNECT THE SCANNER Your Visioneer 9650 scanner connects to any available USB port. Check your computer’s manual for the USB port locations.
VISIONEER 9650 SCANNER INSTALLATION GUIDE To connect the scanner: 1. Plug the ADF cable into the ADF port on the body of the scanner. 2. Plug the power supply into its power port on the scanner. 3. Plug the power cord into the power supply and then into a wall outlet.
STEP 3: CONNECT THE SCANNER 15 4. Plug the USB cable into the USB port on the scanner. The USB port is identified by its USB symbol. 5. Plug the USB cable into a USB port on the computer, keyboard, or into a USB hub. If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into the connection. Note: If you have not installed the software yet, unplug the USB cable from the computer and install the software now.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 6. Turn on the power switch. The status lights come on and flash indicating that the scanner is receiving power. Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner. 7. Click the Finish button on the dialog box on the computer screen. The scanner’s Power and Ready lights are green when the scanner and computer are communicating properly.
STEP 4: SET UP THE SOFTWARE TO SCAN 17 STEP 4: SET UP THE SOFTWARE TO SCAN To set up the PaperPort software, you must first select the Visioneer 9650 scanner as the scanning source. Note: You can also scan with other software that meets the Twain standards for scanning, which includes many graphics and imaging applications. The following steps show how to set up the PaperPort software but you use the same basic process with other Twain software. To set up the software: 1.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. From the File menu, choose Select Source. The Select Source dialog box appears, listing all Twain devices installed on your computer. Twain devices include scanners, digital cameras, and other equipment that can capture images for your computer. Twain is a standard method that computers use to receive images from those devices. 3. Choose Visioneer 9650, and then click Select. Your scanner is now set to scan.
LOADING DOCUMENTS TO SCAN 19 Scanning This section explains how to scan documents with your Visioneer 9650 scanner. LOADING DOCUMENTS TO SCAN Your scanner can scan a stack of documents or a single item. To load a stack of documents in the Automatic Document Feeder: 1. Unfold the Paper Guide Extension and adjust the Paper Guide for the size of paper. You can also adjust the Paper Stop at the back of the scanner for the size of the paper. Pull out the slide on the Stop for letter-sized pages.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. Load your stack of documents face up, with their tops into the Automatic Document Feeder. To load a single item: 1. Place the item on the scanner glass, face down. 2. Align the item with the arrow on the reference frame. 3. Close the cover.
SCANNING ITEMS 21 SCANNING ITEMS You scan from the PaperPort software (or other Twain software). To scan an item: 1. If the PaperPort software isn’t currently running, double-click the PaperPort icon on the Windows desktop to start it. The PaperPort Desktop appears. 2. Click the Twain icon on the PaperPort software’s Command Bar, or choose Acquire from the File menu. The Scan Manager appears.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 3. From the scanner drop-down menu, choose whether you are going to scan a single item (Flatbed) or a stack of items (ADF). Choose Flatbed to scan a single item Click Preview to check the image Click Scan when you’re ready to scan Choose ADF to scan a stack of documents 4. If you want to see what the scanned image will look like before scanning its final image, click the Preview button.
SCANNING ITEMS 23 You can now fine-tune the options on the Scan Manager for the item you’re scanning. For example, to change the brightness or contrast of the scanned image, drag the Dark/Light or Low/High sliders. 5. If you want to preview the item again with the new settings, click the Preview button again on the Scan Manager. 6. When you are satisfied with the preview image, click the Scan button on the Scan Manager. The scanned item appears as a thumbnail image in the ScanSoft PaperPort Desktop.
VISIONEER 9650 SCANNER INSTALLATION GUIDE ADJUSTING THE IMAGE WITH THE SCAN MANAGER The Scan Manager has a wide variety of options to adjust your scanned images. Using those options you can produce the best possible scan of your documents, color photos, magazine articles, business cards, or any other items you scan. ADJUSTING THE COLOR MODE, RESOLUTION, BRIGHTNESS AND CONTRAST The Scan Manager’s drop-down menus and sliders are for adjusting the color mode, resolution, brightness, and contrast.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 25 ■ Black and White—scans in black and white. The scanning pixels are all the same size and are either black or white. Use this setting for letters, memos, pen and ink drawings and other black and white material. This setting produces the smallest file size for scanned items. ■ Halftone—scans the image so it appears to consist of gray tones. A pop-up menu appears so you can choose one of the halftone options.
VISIONEER 9650 SCANNER INSTALLATION GUIDE BRIGHTNESS AND CONTRAST Sometimes an item is scanned with the brightness and contrast set to be too light or too dark. For example, a note written with a light pencil may need to be scanned darker to improve legibility. Brightness refers to the lightness or darkness of the image. Contrast is the range between the darkest and lightest portions of the image. The greater the contrast, the more the difference between the lighter and darker shades in the image.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 27 PREVIEW AUTO-AREA The item you’re scanning may not fill the scanner glass. In that case you can preview the item and use the Preview Auto-Area button to automatically set the size of the scanned image. ■ Click the Preview Auto-Area button to let the Scan Manager automatically determine the size of the item being previewed.
VISIONEER 9650 SCANNER INSTALLATION GUIDE MANUALLY SETTING THE SCAN AREA You can manually adjust the output area to scan specific sections of an image. For example, if you’re scanning a photograph and want to focus on one section, manually setting the output size removes the rest of the photograph from the final scanned image. Move pointer Manually set scan area Resize pointer Output Dimensions To manually set an output area: 1.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 29 Here’s a sample of a manually selected output area: This is the area manually selected for scanning. This is the image that appears on the PaperPort Desktop when the scanning is finished. Lock Scaling MANUALLY SETTING THE WIDTH AND LENGTH The output dimensions at the bottom of the Scan Manager show the Width and Length of the scan area. You can set the area by typing numbers into those boxes. To manually set the width and length: 1.
VISIONEER 9650 SCANNER INSTALLATION GUIDE REVERSING THE IMAGE The Scan Manager has an Invert button and a Mirror button for reversing the scanned image. Invert Mirror Invert reverses the black and whites or the colors of an image. Mirroring flips the image 180 degrees. ■ Click the Invert or Mirror button to see the image you want.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 31 ADJUSTING COLOR AND GRAY IMAGES The Scan Manager has three buttons—Descreen, Sharpen, and Auto Level—for quickly adjusting color and gray images. These buttons do not apply to black and white or halftone images. Descreen Sharpen Auto Level DESCREEN IMAGE Select this option when scanning a picture from a newspaper or magazine article, sales catalog, or other source that contains images with patterns or dots.
VISIONEER 9650 SCANNER INSTALLATION GUIDE To descreen an image: 1. Click the Descreen button. 2. Choose the appropriate option from the Descreen pop-up menu. Watch the preview image as you select various options to see which one is best for your final scanned image. SHARPEN IMAGE Sharpness determines the amount of blur in an image. Your scanner can sharpen an original blurred image by adjusting the blurry edges in sections of the image. To sharpen an image: 1. Click the Sharpen button. 2.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 33 AUTO LEVEL Your scanner can analyze a color image to automatically determine the best settings to match the colors of the original image. Click this button to let the scanner automatically adjust the color settings. Original Image Auto Level Adjusted MANUALLY ADJUSTING COLOR SETTINGS The buttons for manually adjusting a preview image’s color settings offer several advanced color options.
VISIONEER 9650 SCANNER INSTALLATION GUIDE HIGHLIGHT/SHADOW LEVELS Images have light and dark areas. The highlight is the lightest spot on an image; shadow is the darkest spot. The range of colors between the highlight and shadow determines the range of colors of the image. Using the Highlight/Shadow Levels features, however, you can extend the original range of colors between the highlight and shadow to reveal more details in the midrange colors. To adjust the highlight and shadow levels: 1.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 35 3. Enter new settings in the boxes for the three levels, or drag the small triangles at the bottom of the histogram. As you change the settings, the histogram changes to reflect the new levels. 4. Click Preview to see the effect of the new settings on the preview image. 5. Click Reset to reset the levels to their original values. 6. Click OK when the levels are what you want.
VISIONEER 9650 SCANNER INSTALLATION GUIDE 2. From the Channel drop-down menu, choose RGB to adjust the gamma of all the channels together, or choose a single channel if available. 3. Drag the line up or down to set a new gamma. The input and output values represent values on the horizontal and vertical axes for the new gamma setting. Click the Curve or Line button to see the display as a smooth curve or a line. You can drag the line at multiple points. 4.
ADJUSTING THE IMAGE WITH THE SCAN MANAGER 37 Each color is paired with its complementary color, so as you drag a triangle you are increasing a color while decreasing its complementary color. 3. Click Preview to see the effect of the new settings on the preview image. 4. Click Reset to reset the levels to their original values. 5. Click OK when the levels are what you want.
VISIONEER 9650 SCANNER INSTALLATION GUIDE CLEARING PAPER JAMS If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box appears after a few moments. To clear a paper jam: 1. Open the Automatic Document Feeder cover. 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF.
CARE AND MAINTENANCE 39 CARE AND MAINTENANCE Your scanner is designed to be maintenance-free. Occasional cleaning, however, can help ensure continual optimal performance. CLEANING THE SCANNER GLASS Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned item, wipe the scanner glass with a soft clean cloth to rid the glass of dust or other debris.
VISIONEER 9650 SCANNER INSTALLATION GUIDE REPLACING THE ADF PAD ASSEMBLY The ADF pad spring may begin to wear out after 150,000 scanned pages. Problems with documents feeding into the ADF is an indication that the pad spring may be wearing out. You received a replacement pad in the original scanner box, and you can also order a new one. See the “Visioneer 9650 Scanner Parts List” on page 50 for ordering information. To replace the ADF Pad assembly: 1. Open the ADF cover. 2.
TROUBLESHOOTING 41 TROUBLESHOOTING In addition to the troubleshooting information contained in this section, please see the Readme file in the PaperPort directory on your computer’s hard drive. The Readme file contains additional information that may help you diagnose problems with the scanner. If you try all the troubleshooting procedures described in this section and in the Readme file, and the scanner still has problems, you may have a malfunctioning scanner.
VISIONEER 9650 SCANNER INSTALLATION GUIDE Problem: During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful. You need to reinstall the PaperPort software. Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? Close any other active applications so that additional memory is available.
HOW TO UNINSTALL YOUR SCANNER 43 HOW TO UNINSTALL YOUR SCANNER To uninstall the Visioneer 9650 scanner, you remove the software you installed for the scanner. STEP 1: UNINSTALLING THE VISIONEER 9650 SOFTWARE FOR WINDOWS 98, 98 SE, AND ME 1. Click Start on the Windows Taskbar. 2. Choose Settings then Control Panel from the menu. 3. Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties window appears. Make sure the Install/Uninstall tab is selected. 4.
VISIONEER 9650 SCANNER INSTALLATION GUIDE Important: The Automatic option is selected by default. Visioneer recommends using the Automatic option. The other options are for advanced users only. 7. Click Next. The Perform Uninstall window appears. 8. Click Finish. The Visioneer 9650 software is uninstalled from your computer. 9. If the Remove Shared Components window appears, Visioneer recommends selecting No to All. 10. Unplug the power to the scanner and remove its USB cable from your computer. 11.
HOW TO UNINSTALL YOUR SCANNER 45 6. Click the Change/Remove button. If two buttons appear instead of a single Change/Remove button, click Remove. The Select Uninstall Method Window appears. 7. Make sure the Automatic option is selected. Important: The Automatic option is selected by default. Visioneer recommends using that option. The other options are for advanced users only. 8. Click Next. The Perform Uninstall window appears. 9. Click Finish.
VISIONEER 9650 SCANNER INSTALLATION GUIDE STEP 2: UNINSTALLING THE PAPERPORT SOFTWARE 1. Click Start on the Windows Taskbar. 2. Choose Settings, then Control Panel from the menu. 3. Double-click the Add/Remove Programs icon. Windows 98, 98SE, or ME: The Add/Remove Programs Properties window appears. Make sure the Install/Uninstall tab is selected. Windows 2000 or XP: The Add or Remove Programs window appears. Make sure the Change or Remove option is selected in the left column. 4.
CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT 47 9. For Windows XP, click Finish. 10. Close the Remove Programs From Your Computer window. Close the Control Panel. 11. Restart your computer. CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT Visioneer provides technical support to all registered users in English and French. Please see the chart below for contact telephone numbers. For Latin America, call our U.S. Technical Support (1-541-884-5548).
VISIONEER 9650 SCANNER INSTALLATION GUIDE CONTACTING VISIONEER—INTERNATIONAL TECHNICAL SUPPORT Visioneer provides technical support to all registered users in English, French, and German. Please see the chart below for contact telephone numbers. Visioneer offre une assistance technique à tous les utilisateurs enregistrés en anglais, français, et allemand. Reportez-vous aux numéros de téléphone listés dans le tableau ci-dessous.
VISIONEER 9650 SCANNER SPECIFICATIONS VISIONEER 9650 SCANNER SPECIFICATIONS Bit depth True 42-Bit color (internal), 14-Bit gray (internal), 1-Bit line art/text Scanning resolution Optical resolution: 600 x 1200 dpi, Hardware supersampling Interpolated resolution: 9600 dpi ADF Mode 8.5 x 14 inches (21.6 x 35.6 cm) Flatbed Mode 8.5 x 11.69 inches (21.6 x 29.
VISIONEER 9650 SCANNER INSTALLATION GUIDE VISIONEER 9650 SCANNER PARTS LIST Please use the following part names and numbers when ordering replacements for your Visioneer 9650 scanner.
