User`s guide

178 Vision Software User's Guide
engraver at the back of your computer. Turn the system back on and see if
the mouse works. If it does, go into Vision and see if the status line now
reads “Waiting”.
Problem 4:
You send the job to the controller but the start light on the Vision Serial
Controller doesn’t turn green.
Solution:
1. Check the cable that runs from your computer to the Vision Serial
Controller. Unplug both ends and plug back in.
2. Make sure that the controller is in the proper mode. This can only be a
problem if you have been using the D1.4 program to run the Vision engraver
and have not changed it back to the standard Vision mode. You do this by
pressing the F2 key on the Vision Controller and then pressing the Set
Surface/Lift key.
3. Make sure that your engraver is hooked up to the correct serial port. A
quick way to check this is to look at the status line at the bottom left corner
of the screen. If it says “Waiting”, then unplug the cable that runs from your
computer to the Vision Serial Controller and follow the steps below:
A) If the status line changes to “Offline” than you are hooked up to
the correct port. There could possibly be a problem with the Vision Serial
Controller. Call your local sales representative or Vision Engraving
Systems.
B) If the status line stays at “Waiting” than you are not on the
correct port. Vision is probably detecting a modem or sound card in your
computer as being the engraver. Close all jobs, go to the System Menu and
then to Devices. Click on the machine type that you have under the Avail
Drivers. You will see a screen like the one below.