User manual

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Q : I set a channel as “Covert” at the menu of the DVR(Device > Camera) but the channel
is displayed.
A : If the ID at Site Registration is set as “admin”, all channels are displayed even it is set as
“Covert”.
If you do not want to display the channel, you have to set ID at Site Registration with the
other user ID besides “admin”.
Q : I want to connect to the DVR which is set with DDNS.
A : 1) Input “MAC address.cctv-link.net” of the DVR on the address section of Site Registration
in RemoteManager
Ex) 001c84ffffff.cctv-link.net
2) Input “MAC address.cctv-link.net” of the DVR on the address section of Internet
Explorer.
Ex) http:// 001c84ffffff.cctv-link.net
3) Connection with Sub-domain is available and it can be set at the DVR.
Ex) RemoteManager: test.cctv-link.net, WEB: http://test.cctv-link.net
4) Connection with DYNDNS is available and it requires registration at dyndns.com,
previously. And also, it should be set at the DVR to use dyndns.
Ex) RemoteManager: yourdomainname.dyndns.com,
WEB: http://yourdomainname.dyndns.com
Q : What is the difference between “TCP Port” and “Web Port”?
A : “TCP Port” is the one for sending & receiving data between DVR and remote software.
Default is “9010” but, if you change it at DVR, you have to input the same number at remote
software when you register site.
“Web Port” is the one for approaching web server of DVR from RemoteManager. Default is
“80” but, if you change it at DVR, you have to input the same number at remote software
when you register site.
Q : I want to connect with the other user ID besides “admin”.
A : User ID in Site Registration should be one of the registered IDs in DVR.
Please register new ID and Password in DVR and connect with them.
Q : I changed playback speed in VOD mode but it doesn’t work properly.
A : 1) Image data for VOD(playback) comes from the DVR through Network. Therefore, in the
case that the network condition is not good or the specification of the PC is not good
enough, it doesn’t work properly.
2) It can be incorrect depends on the recording condition(motion recording, etc.) at the
DVR.
3) When you change the speed, there might be “Buffering”.
Q : There are lines on the image.
A : It can be shown when you playback D1 image.
When you click the right button of the mouse, you can find “De-Interlace” option.
Please check again after using this option.
Q : During VOD(playback) operation, channels is at the state of “Buffering” or the
channel which is recorded as motion detection mode playback is disconnected.
A : In order to control connection session of the DVR, remote software stops connection
automatically when there is no data transmission for a certain period(about 5~10 minutes.).