Service manual

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CHAPTER 3: Troubleshooting
3.10 TROUBLESHOOTING – Virtual Active (VA) Issues
1) SYMPTOM:
a. Cannot play the Virtual Active (VA) files.
2) SOLUTION:
a. Confirm if the SD card is firmly seated on the UCB, if not, please re-insert the SD card and use
adhesive tape to fix it in place.
No Good OK
b. If the SD card is inserted correctly, update the Software Versions.
c. If the VA still cannot be played, replace the UCB.