5350 Monochrome Laser Printer Operator Manual
ii 35PPM Laser Printer User Guide Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. TallyGenicom is registered trademarks of the TallyGenicom AG.
Contents Preface 1 Welcome 2 About this Manual 2 Scope 2 Overview 2 Printer Orientation 2 Conventions 2 Organization 3 Safety Notes 3 Preface 3 Chapter 1 Installing the Printer 3 Chapter 2 Daily Care 3 Chapter 3 Troubleshooting 3 Chapter 4 Paper Jams 3 Chapter 5 Consumables 3 Chapter 6 Optional Accessories 3 Chapter 7 Navigating the Control Panel Menus 3 Chapter 8 Optional Extended Features 3 Appendix A 3 Special Features of This Printer 4 Safety Notes 5 Nov 06
2 35PPM Laser Printer User Guide Chapter 1 Installing the Printer 1-1 About this Chapter 1-2 Installation Location 1-2 Installation Environment 1-2 Unsuitable locations 1-3 When using an ultrasonic humidifier 1-3 Safety Precautions 1-3 Handling the Printer 1-3 Printer Location Requirements 1-4 Printer Weight and Dimensions 1-4 Installation Space 1-4 Checking the Package Contents 1-6 Carrying the Printer 1-7 Installation Procedure 1-8 Removing the Tape 1-8 Installing the Optional Accessories 1-8 Installin
35PPM Laser Printer User Guide Storing Paper 2-10 Storing locations for paper 2-10 Caution for storing paper 2-10 Loading Paper 2-11 Loading Paper in Paper Tray 2-11 Loading Transparencies in the Paper Tray 2-13 Cleaning the Printer 2-17 Cleaning the exterior 2-17 Cleaning the interior 2-18 Cleaning the feed roll 2-18 When Not in Use for a Long Time 2-21 When Moving the Printer 2-22 Chapter 3 Troubleshooting 3-1 When Problems Occur 3-2 No Power 3-2 Cannot Print 3-2 Poor Print Quality 3-3 Paper Is Output
4 35PPM Laser Printer User Guide Chapter 5 About Consumables 5-1 Available Consumables 5-2 Toner Cartridge 5-2 Regular replacement parts 5-3 Toner Cartridge 5-4 Cautions on Handling the Toner Cartridge 5-4 Replacing the Toner Cartridge 5-4 Fuser Unit 5-8 Caution on Handling the Fuser Unit 5-8 Replacing the Fuser Unit 5-8 Transfer Roll Cartridge 5-12 Caution on Handling the Transfer Roll Cartridge 5-12 Replacing the Transfer Roll Cartridge 5-12 Feed Roll 5-16 Caution on Handling the Feed Roll 5-16 Replaci
35PPM Laser Printer User Guide Chapter 7 5 Understanding and Navigating the Control Panel Menus 7-1 About this Chapter 7-2 Control Panel Features 7-2 LCD Display 7-2 LED Indicators 7-3 Pushbuttons 7-3 Navigating the Control Panel Menus 7-4 Menu Structure 7-6 Status Menu 7-7 Job Library 7-7 Job Library Errors 7-9 Job Accounting 7-9 Paper Menu 7-10 Interface Menu 7-12 PS Menu 7-15 PCL Menu 7-16 System Menu 7-19 Quality Menu 7-21 Date/Time Menu (optional) 7-22 Functions Menu 7-23 FLASH Menu 7-24 DISK Menu 7
6 35PPM Laser Printer User Guide Collating, Saved Jobs, and Job Accounting 8-15 Collating Feature 8-15 Saved Jobs Feature 8-18 Job Accounting Feature 8-24 Using the Custom Paper Size Feature 8-25 Operator Panel Access 8-25 Printer Driver Access 8-25 Custom Page size and Microsoft Word, Word 2000, and Word 2003 8-28 Resolution 8-28 Accessing the Printer Web Page 8-30 Printer Setup 8-35 Job Accounting 8-40 Appendix A Consumables A-1 Specifications A-2 Printable area A-3 Expected life of Consumables A-3 To
Preface In this Chapter . . .
2 35PPM Laser Printer User Guide About this Manual Welcome Thank you for selecting the Laser Printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference. About this Manual Scope This User Guide contains all of the information necessary to operate and care for your printer and accessories.
35PPM Laser Printer User Guide 3 About this Manual Organization The following is a summary of each chapter: Safety Notes This section explains the items of which to take note to ensure that you use this printer safely and correctly. Be sure to read this section to prevent serious injuries and accidents. Preface The Preface contains information about this guide and about the features and available configurations of the printer.
4 35PPM Laser Printer User Guide Special Features of This Printer Special Features of This Printer This printer has the following special features: ■ Quality printing at a high speed This printer supports 600 and 1,200 dpi. Attains high-speed printing of 34 sheets per minute when printing the same A4-sized document. ■ Flexible use of paper sources and delivery methods A paper tray for various paper sizes, from A5 to Legal 14, can be used in the tray module.
35PPM Laser Printer User Guide 5 Special Features of This Printer Safety Notes For your own safety, please read this page carefully before using the machine. ■ ■ Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock. Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire.
6 35PPM Laser Printer User Guide Special Features of This Printer Nov 06
Chapter 1 Installing the Printer In this Chapter . . .
1-2 35PPM Laser Printer User Guide Installation Location About this Chapter This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer. Installation Location In order to make use of the printer safely and comfortably, choose an installation location with the following considerations.
35PPM Laser Printer User Guide 1-3 Safety Precautions Unsuitable locations ■ Locations with direct exposure to sunlight ■ Locations close to cooling/heating appliances ■ Locations with direct exposure to drafts ■ Locations susceptible to vibrations ■ Dusty and dirty locations ■ Locations close to open flame ■ Damp locations ■ Locations exposed to magnetic forces ■ Locations susceptible to sudden changes in temperature or humidity When using an ultrasonic humidifier If tap water or well water is used in the
1-4 35PPM Laser Printer User Guide Printer Location Requirements Printer Location Requirements Printer Weight and Dimensions This printer weighs approximately 51 lbs (23 kg) and should always be lifted by two people. The dimensions of the printer are listed below. ■ ■ ■ Printer Height: 15.9 in (404 mm) Printer Width (left to right): 16.6 in (422 mm) Printer Depth (front to back): 18.3 in (465 mm) Installation Space Ensure that the printer has enough installation space as shown in the diagrams.
35PPM Laser Printer User Guide 1-5 Installation Space Top view 200 mm 255 mm 402 mm 300 mm Front view 200 mm 300 mm Side view 402 mm 255 mm Nov 06
1-6 35PPM Laser Printer User Guide Installation Space Checking the Package Contents The standard configuration of the printer is as follows. Ensure that all the parts are available before installation. NOTE: ■ Retain the packaging material and box for future use if there is a possibility that the printer will be moved over long distances. See “Optional Accessories” on page 6-1 for details on the optional accessories.
35PPM Laser Printer User Guide 1-7 Carrying the Printer Carrying the Printer When moving the printer to a place for installation, take note of the following points. Hold the recessed areas on the left and right sides of the printer. CAUTION: When lifting the printer, get a firm footing, bend your knees and use both your hands to avoid possible falls of the printer and injuries to your back.
1-8 35PPM Laser Printer User Guide Installation Procedure Installation Procedure This section describes how to install the printer. Removing the Tape When the printer is first taken out of the packaging box, the covers of the printer are taped as shown in the diagram. Remove the tapes. Installing the Optional Accessories If you have purchased any optional accessories, install them before installing the Toner Cartridge and before loading paper.
35PPM Laser Printer User Guide 1-9 Installation Procedure ■ ■ ■ ■ Do not touch the surface of the photosensitive drum. Do not stand or place the Toner Cartridge upside down. The drum might get damaged. A drum shutter protects the photosensitive drum from light. Do not open the drum shutter. Although the toner is not harmful to the body, wash it off immediately if your hands or clothes are stained with it.
1-10 35PPM Laser Printer User Guide Installation Procedure 3. Place the Toner Cartridge on a flat surface and pull the seal out honnrizontally. NOTE: When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally. After the seal has been pulled out, do not shake or bump the Toner Cartridge. 4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. NOTE: Do not touch any parts inside the printer.
35PPM Laser Printer User Guide 1-11 Installation Procedure Loading Paper Loading paper in the paper tray See “About Paper” on page 2-4” for details on the type and size of paper that can be loaded in the paper tray. 1. Place the paper tray on a flat surface. 2. Remove the lid of the tray. 3. If the base plate of the paper tray is raised, push it down.
1-12 35PPM Laser Printer User Guide Installation Procedure 4. Squeeze the length guide and slide it to the desired paper size. 5. Squeeze the right width guide and slide it to the desired paper size. 6. Load the paper with the side to be printed facing up and with all 4 corners aligned. Make sure that the right width guide is correctly aligned with the paper size. Do not place paper over the right width guide. NOTE: Do not load paper exceeding the maximum fill line or the maximum capacity allowed.
35PPM Laser Printer User Guide 1-13 Installation Procedure 7. Close the lid of the paper tray. 8. The lid of the tray must be firmly closed. If not, the paper might be misaligned. Loading paper larger than A4 size in the paper tray See “About Paper” on page 2-4 for details on the type and size of paper that can be loaded in the paper tray. 1. Place the paper tray on a flat surface.
1-14 35PPM Laser Printer User Guide Installation Procedure 2. Remove the lid of the tray. 3. Slide the right and left lock tabs in the paper tray outwards to unlock them. 4. Hold the grip of the paper tray and pull its extendable part to the front until it touches the desired paper size. NOTE: The right and left lock tabs in the paper tray move inwards and lock automatically.
35PPM Laser Printer User Guide 1-15 Installation Procedure 5. Squeeze the length guide and slide it to the desired paper size. 6. Squeeze the right width guide and slide it to the desired paper size. 7. Load the paper with the side to be printed facing up and with all 4 corners aligned. Do not place paper over the right width guide. NOTE: Nov 06 Do not load paper exceeding the maximum fill line or the maximum capacity allowed. Align the right width guide with the paper width correctly.
1-16 35PPM Laser Printer User Guide Installation Procedure 8. Close the lid of the paper tray. NOTE: The lid of the tray must be firmly closed. If not, the paper might be misaligned. 9. Push the paper tray completely into the printer.
35PPM Laser Printer User Guide 1-17 Installation Procedure Connecting the Power Cord WARNING! Three power specifications are listed below. The specifications that apply to your printer depend on its configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks. If in doubt, contact our Printer Support Desk.
1-18 35PPM Laser Printer User Guide Selecting a Display Language Turning the Printer On Switch on the power before operating the printer. When you have finished using the printer for the day or you do not intend to use it for a long period of time, switch off the power. 1. Press the power switch to the position the power on. On the printer’s right side, press the side of the power switch marked to turn the printer on.
35PPM Laser Printer User Guide 1-19 Selecting a Display Language NOTE: The language that you select will be reflected on all LCD display messages, and also the content of the Configuration Summary and Test Page. To change the default language from English to one of the other four available selections: 1. From the Ready status, press MENU, if a hard disk has been added or flash is being used, you will need to press the up arrow several times until the control panel display will read: Menu Paper 2.
1-20 35PPM Laser Printer User Guide Installing Printer Drivers and Locating User Documentation Installing Printer Drivers and Locating User Documentation Installing Printer Drivers For a printer to be connected using TCP/IP printing, ensure the printer has been configured for a valid IP address, subnet and gateway.
PPM Laser Printer User Guide 1-21 TGNET Admin Administration Program TGNET Admin Administration Program The printer is supported by the TGNet Admin administration program, available from our web site. Network discovery, administration, remote monitoring and remote panel management options are available to the administrator. The TGNet Admin program includes a virtual control panel function that allows the user to remotely manage the printer.
1-22 35PPM Laser Printer User Guide Printing a Configuration Summary NOTE: Depending upon the options installed and menu settings, your Configuration Summary may vary.
35PPM Laser Printer User Guide 1-23 Printing a Configuration Summary Nov 06
1-24 35PPM Laser Printer User Guide Printing PCL and PostScript Font Lists Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Paper Menu 2. Press PREVIOUS or NEXT until the display reads: Menu Functions 3. Press SELECT, the display will read: Functions Reset Printer 4.
35PPM Laser Printer User Guide 1-25 Printing PCL and PostScript Font Lists Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time. NOTE: When the printer is turned off, all print data still in memory will be erased.
1-26 35PPM Laser Printer User Guide Printing PCL and PostScript Font Lists Nov 06
Chapter 2 Daily Care In this Chapter . . .
2-2 35PPM Laser Printer User Guide Main Components and Their Function Front view 1 2 8 7 3 6 5 No. 4 Name Description 1 Center output tray Print jobs are output with the printed side facing down. 2 Control panel Consists of operation buttons, indicators, and the display. 3 Ventilation hole Releases heat to prevent the interior of the printer from heating up. 4 Paper meter Indicates the amount of paper remaining. 5 Paper tray A4/550 sheets) Load paper here.
35PPM Laser Printer User Guide 2-3 Control panel No. Name Description 1 Control paneldisplay Displays error messages and printer menu dialogs. Back view 1 4 5 6 1 2 3 No. Name Description 1 Ventilation hole Releases heat to prevent the interior of the printer from heating up. 2 Duplex module connector Connect the optional duplex module here. 3 Power cord connector Connect the power cord here. 4 USB port Connect the USB cable here.
2-4 35PPM Laser Printer User Guide About Paper Internal view 1 2 3 5 4 No. Name Description 1 Paper stopper Raise this when printing on paper larger than A4 size. 2 Toner Cartridge Contains the toner and the photosensitive drum. 3 Top cover Open this when replacing the Toner Cartridge and removing jammed paper. 4 Fuser unit Fixes the toner on the paper. Do not touch this when using the printer as it is hot.
35PPM Laser Printer User Guide 2-5 About Paper Standard paper The standard paper that can be used for this printer is as follows. Nov 06 Paper type Paper size G.S.M.
2-6 35PPM Laser Printer User Guide About Paper Special media The printer can also print on the following paper types. These types of paper are called special media. Paper size Transparencies Letter (215.9 × 279.4 mm) A4 (210 × 297 mm) Labels Letter (215.9 × 279.4 mm) A4 (210 × 297 mm) Envelopes Postcards Card stock Paper type XEROX P/N 3R2780 XEROX P/N JE-001 XEROX P/N 3R91334 3M P/N CG3300 XEROX P/N 3R4469 Avery Laser Labels P/N 5160 XEROX P/N V860 XEROX P/N 3R97408 Com#10 (104.8 × 241.
35PPM Laser Printer User Guide 2-7 About Paper Loadable paper and capacity Paper that can be loaded in the paper trays (A4/150sheet) and (A4/550 sheets) is as follows: ■ Paper tray (A4/150 sheets), (A4/550 sheets) The following paper types can be loaded in the paper trays: Paper type Nov 06 Maximum Capacity Paper tray (A4/150 sheets) Paper tray (A4/550 sheets) Standard paper 150 sheets 550 sheets Other paper Up to a height of 17.5 mm Up to a height of 59.
2-8 35PPM Laser Printer User Guide About Paper Available paper sizes The following paper sizes can be loaded in the paper tray: Loadable: ; Not loadable: Paper size × Paper tray (A4/150 sheets) Paper tray (A4/550 sheets) Letter portrait Legal 14 portrait Legal 13 portrait A4 B5 JIS portrait B5 ISO portrait A5 portrait Executive portrait 1/3 A4 portrait Statement portrait US postcard portrait Index portrait × A6 postcard portrait Japanese official postcard portrait Envelope Monarch portrait Envelop
35PPM Laser Printer User Guide 2-9 About Paper Paper for 2 sided printing 2 sided printing can be used by installing the optional duplex module. The available paper types and sizes for 2 sided printing are as follows: Paper type Paper size G.S.M.
2-10 35PPM Laser Printer User Guide Storing Paper ■ ■ ■ ■ Paper with rough surfaces such as pulp paper or fibrous paper If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. Envelopes that are not flat or have metal fasteners Labels which do not fully cover the adhesive backing If background image suppression agent sticks to the feed roll when feeding postcards with pictures, the postcards may not feed.
35PPM Laser Printer User Guide 2-11 Loading Paper Loading Paper This section explains how to load paper when the paper in the paper tray runs out. Loading Paper in Paper Tray See “About Paper” on page 2-4 for details on the type and size of paper that can be loaded in the paper tray. 1. Place the paper tray on a flat surface. 2. Remove the lid of the tray. 3. If the base plate of the paper tray is raised, push it down.
2-12 35PPM Laser Printer User Guide Loading Paper 4. Squeeze the length guide and slide it to the desired paper size. 5. Squeeze the right width guide and slide it to the desired paper size. 6. Load the paper with the side to be printed facing up and with all 4 corners aligned. NOTE: Do not place paper over the right width guide. Do not load paper exceeding the maximum fill line or the maximum capacity allowed. Align the right width guide with the paper width correctly.
35PPM Laser Printer User Guide 2-13 Loading Paper 7. Close the lid of the paper tray. NOTE: The lid of the tray must be firmly closed. If not, the paper might become misaligned. 8. Push the paper tray completely into the printer. Loading Transparencies in the Paper Tray NOTE: Nov 06 Transparencies to be used in this printer should be tested before purchase. Using unsuitable transparencies may lead to a printer malfunction.
2-14 35PPM Laser Printer User Guide Loading Paper 1. Place the paper tray on a flat surface. 2. Remove the lid of the tray. 3. If the base plate of the paper tray is raised, push it down.
35PPM Laser Printer User Guide 2-15 Loading Paper 4. Squeeze the length guide and slide it to the desired transparency size. 5. Squeeze the right width guide and slide it to the desired transparency size. 6. Fan the transparencies well in small amounts.
2-16 35PPM Laser Printer User Guide Loading Paper 7. Load the transparencies with the side to be printed facing up and with all 4 corners aligned. Do not place the transparencies over the right width guide. NOTE: Transparencies recommended for use with color printers may cause jams or fuser malfunctions. Do not use them. Do not load transparencies exceeding the maximum capacity allowed. 8. Close the lid of the paper tray. NOTE: The lid of the tray must be firmly closed.
35PPM Laser Printer User Guide 2-17 Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain the printer in good condition and print clean printouts all the time. CAUTION: Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock. Cleaning the exterior Clean the exterior of the printer about once a month.
2-18 35PPM Laser Printer User Guide Cleaning the Printer Cleaning the interior After clearing paper jams or replacing the Toner Cartridge, inspect the interior of the printer before closing the top cover. CAUTION: Never touch areas labeled as “High Voltage.” You can get an electric shock. Never touch a labeled area found on or near the heat roller. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns.
35PPM Laser Printer User Guide 2-19 Cleaning the Printer 2. While pushing down the shaft of the feed roll (1), widen the tab of the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a damp, well-wrung soft cloth. 4. Hold the tab of the feed roll as shown in the diagram and slowly push it onto the shaft of the paper tray.
2-20 35PPM Laser Printer User Guide Cleaning the Printer 5. By aligning the small tabs on the feed roll with the slots of the shaft, push the feed roll completely in so that the tab fits into the slot. 6. Push the paper tray completely into the printer.
35PPM Laser Printer User Guide 2-21 Cleaning the Printer When Not in Use for a Long Time Carry out the following procedure if you are not going to use the printer for a long period of time. 1. Press the power switch to the <{> position to turn the power off. 2. Remove all connection cords, such as the power cord and interface cables. WARNING! Never touch a power cord with wet hands. Danger of electric shock exists. When unplugging the machine, grasp the plug instead of the cord.
2-22 35PPM Laser Printer User Guide When Moving the Printer When Moving the Printer Carry out the following procedure when moving the printer. CAUTION: When lifting the machine, get a firm footing and bend your knees to avoid possible injuries to your back. NOTE: The weight of this printer, without the optional accessories, paper tray, consumables and paper, is 21.0 kg. If the optional duplex module or tray module has been installed, uninstall it before moving the printer.
35PPM Laser Printer User Guide 2-23 When Moving the Printer 2. Remove all connection cords, such as the power cord and interface cables. WARNING! Never touch a power cord with wet hands. Danger of electric shock exists. When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can damage it and cause fire or electric shock. 3. Remove any paper in the center output tray (1) and return the paper stopper to its original position, if it’s extended (2). 4.
2-24 35PPM Laser Printer User Guide When Moving the Printer 5. Open the top cover. NOTE: Do not touch any parts inside the printer. 6. Hold the Toner Cartridge by the grip to pull it out slowly. NOTE: It is necessary to remove the Toner Cartridge. If you move the printer with the Toner Cartridge installed, the toner may spill in the interior of the printer. NOTE: Do not shake the Toner Cartridge after it has been removed from the printer. The toner will spill.
35PPM Laser Printer User Guide 2-25 When Moving the Printer 7. Close the top cover securely. 8. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it inside a box.
2-26 35PPM Laser Printer User Guide When Moving the Printer Nov 06
Chapter 3 Troubleshooting In this Chapter . . .
3-2 35PPM Laser Printer User Guide No Power When Problems Occur When problems occur while using the printer, search for the corresponding item from the following list of problems to carry out the appropriate action for the problem. No Power Status Items to check Action There is no power. Is the power switched off? Press the printer switch to the position to turn the power on. See “Turning the Printer On“on page 1-18.
35PPM Laser Printer User Guide 3-3 Poor Print Quality Poor Print Quality Paper Is Output Blank or All Black Status Items to check Nothing is printed. Is the seal of the Toner Cartridge pulled out? Action Pull out the seal. See “Replacing the Toner Cartridge“ on page 5-4. Are two or more sheets of paper fed simultaneously? Remove and fan the papers well. Then load them again. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge.
3-4 35PPM Laser Printer User Guide Poor Print Quality Printout Is Faded, Stained, Missing, Wrinkled, or Blurred Status Items to check Action Printing is faded and blurred. Is the correct type of paper used? Load the correct type of paper. See “About Paper“ on page 2-4. Is the paper damp? Replace with paper from a new ream. See “Loading Paper“ on page 2-11. Is the Toner Cartridge defective or damaged? Replace with a new Toner Cartridge. See “Replacing the Toner Cartridge“ on page 5-4.
35PPM Laser Printer User Guide 3-5 Poor Print Quality Status Items to check Action Black streaks are printed. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. See “Replacing the Toner Cartridge“ on page 5-4. Dirt appears at equal intervals. The feed route of the paper may be stained. Print a few pages to remove the stains. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. See “Replacing the Toner Cartridge“ on page 5-4.
3-6 35PPM Laser Printer User Guide Poor Print Quality Status Items to check Action White dots appear in black filled areas. Is the correct type of paper used? Load the correct type of paper. See “About Paper“ on page 2-4. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. See “Replacing the Toner Cartridge“ on page 5-4. Printed image smudges when rubbed with your finger. Is the paper damp? Replace with paper from a new ream. See “Loading Paper“ on page 2-11.
35PPM Laser Printer User Guide 3-7 Poor Print Quality Status Items to check Action Vertical blanks appear. Is the Toner Cartridge correctly set? Reset the Toner Cartridge correctly. See “Replacing the Toner Cartridge“ on page 5-4. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. See “Replacing the Toner Cartridge“ on page 5-4. Paper is wrinkled. Is the correct type of paper used? Load the correct type of paper. See “About Paper“ on page 2-4.
3-8 35PPM Laser Printer User Guide Poor Print Quality Status Items to check Transparencies are not printed clearly. Are the correct type of transparencies used? Action Load the correct type of transparencies. See “About Paper“ on page 2-4. Are the transparencies correctly loaded in the paper tray? Load the transparencies correctly in the paper tray. See “Loading Transparencies in the Paper Tray“ on page 2-13. Postcards are not printed clearly.
35PPM Laser Printer User Guide 3-9 Paper Incorrectly Fed Paper Incorrectly Fed Status Items to check Action Paper cannot be fed. Paper jams occur. Multiple sheets of paper are fed. Paper is fed at an angle. Is the paper correctly set? Load the paper correctly. For transparencies, postcards or envelopes, fan them well first to allow air to enter between each sheet before loading. See “Loading Paper“ on page 2-11. Is the paper damp? Replace with paper from a new ream. See “Loading Paper“ on page 2-11.
3-10 35PPM Laser Printer User Guide Other Problems Other Problems Status Items to check Action Strange noise occurs. Is the printer placed on a flat location? Shift the printer to a stable surface. See “Installation Environment“on page 1-2. Is the top cover open? Close the top cover tight. Is the paper tray pushed in? Push the paper tray completely into the printer. Are there foreign objects inside the printer? Switch off the power and remove any foreign objects inside the printer.
35PPM Laser Printer User Guide 3-11 Warning Messages and Error Messages Warning Messages and Error Messages The control panel display shows a warning message or error message when there is a problem with the printer. Some messages indicate routine status conditions such as an empty paper tray, while others indicate that a sheet of paper has jammed in a specific area of the printer. Some messages indicate more serious printer problems that may require the help of a service technician.
3-12 35PPM Laser Printer User Guide Warning Messages and Error Messages Warning Messages The following table lists warning messages, possible causes, and the actions required to correct each cause. Warning Message Line 2 of display Possible Cause Action Paper Out Tray 1 There is no paper in Tray 1. Add paper to the tray. Paper Out Tray 2 There is no paper in Tray 2. Add paper to the tray. Paper Out Tray 3 There is no paper in tray 3. Add paper to the tray.
35PPM Laser Printer User Guide 3-13 Warning Messages and Error Messages Error Messages The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. Error Message Line 1 Error Message Line 2 Possible Cause Action MISFEED JAM E3 FUSER JAM EXIT JAM OFFSET TRAY JAM E7 JAM DUPLEX Remove Paper There is a paper jam inside the printer. Remove the jammed paper from the indicated location. COVER OPEN Close Top Cover The top cover is open.
3-14 35PPM Laser Printer User Guide Warning Messages and Error Messages Error Message Line 1 Error Message Line 2 Possible Cause Action ROS FAILURE Call Service The ROS has failed. FUSER FAILURE Call Service The fuser has failed. OFFSET TRAY FAIL Call Service The offset tray was removed or has failed. Turn the printer off, then turn it on. If the problem reoccurs, contact an authorized service provider. OPTION TRAY FAIL Call Service. One of the optional trays has failed.
Chapter 4 Clearing Paper Jams In this Chapter . . .
4-2 35PPM Laser Printer User Guide Clearing Paper Jams Clearing Paper Jams When there is a paper jam, refer to the following diagram and the description of the action to be taken to remove the paper immediately. NOTE: The diagram below shows the printer with the two optional tray modules, duplex module, and offset catch tray installed.
35PPM Laser Printer User Guide 4-3 Clearing Paper Jams At the Paper Trays 1. Pull the paper tray out of the printer. The paper tray must be pulled out completely. If the paper tray is pulled out halfway and pushed in again, the paper may be damaged. NOTE: If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first and the second level paper trays.
4-4 35PPM Laser Printer User Guide Clearing Paper Jams 3. Remove any paper jammed inside the printer. NOTE: If the printer is installed with the two optional tray modules, examine the interior of all the tray modules. NOTE: If the printer is installed with the two optional tray modules and the A5-sized paper (length 148.5 mm) of the short edge feed is jammed inside the feeder, use both hands to grip the both ends of the paper to pull it out to the front. 4.
35PPM Laser Printer User Guide 4-5 At the Fuser Unit At the Fuser Unit 1. Remove any paper from the center output tray. NOTE: If the duplex unit is installed, open the cover of the duplex unit first. See “At the Duplex Module” on page 4-10. 2. Lift the second lever from the top left corner of the back of the printer. 3. Open the rear cover. NOTE: Nov 06 Do not touch any parts inside the printer.
4-6 35PPM Laser Printer User Guide At the Fuser Unit 4. Open the cover of the fuser unit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. NOTE: The fuser unit is hot. Be careful not to touch it as you can get burned. Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam.. If you let go of the cover of the fuser unit, it will return to its original position. 5. Close the rear cover.
35PPM Laser Printer User Guide 4-7 At the Fuser Unit 6. Open and close the top cover.
4-8 35PPM Laser Printer User Guide At the Toner Cartridge At the Toner Cartridge 1. Remove any paper in the center output tray. 2. Open the top cover. NOTE: Do not touch any parts inside the printer. 3. Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface. NOTE: To prevent the toner from dirtying the surface, lay a piece of paper down and place the Toner Cartridge on this.
35PPM Laser Printer User Guide 4-9 At the Toner Cartridge 4. Examine the interior from which the Toner Cartridge has been taken out and remove any jammed paper. By rotating the rollers as shown in the diagram, the paper will be loosened and can be removed easily. If paper is torn, check for any remaining torn pieces of paper. 5. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. NOTE: Do not touch any parts inside the printer.
4-10 35PPM Laser Printer User Guide At the Duplex Module At the Duplex Module At the paper exit 1. Examine the paper exit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. NOTE: If the paper is difficult to remove, carry out the operation in the following section, See “At the interior of the top cover” on page 4-10. 2. Open and close the top cover. At the interior of the top cover 1.
35PPM Laser Printer User Guide 4-11 At the Duplex Module 2. Examine the interior of the top cover and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. 3. Close the top cover of the duplex module.
4-12 35PPM Laser Printer User Guide At the Offset Catch Tray At the Offset Catch Tray 1. Open the offset catch tray cover by pulling the tab at the top left of the cover. 2. Remove any jammed paper. 3. Close the offset catch tray cover.
35PPM Laser Printer User Guide 4-13 At the Offset Catch Tray 4. Lift up the second lever from the top left corner of the back of the printer to open the rear cover. 5. Remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. NOTE: The fuser unit is hot. Be careful not to touch it as you can get burned.Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam.
4-14 35PPM Laser Printer User Guide At the Offset Catch Tray NOTE: Make sure that the levers at the rear of the printer, as shown in the diagram, are returned to the positions they were in before clearing the jam.
Chapter 5 About Consumables In this Chapter . . .
5-2 35PPM Laser Printer User Guide Available Consumables The following consumables are available for this printer. To order these, contact our Printer Support Desk. Toner Cartridge The Toner Cartridge includes the toner and the photosensitive drum. If the toner in the Toner Cartridge is insufficient, the printout will become light and blurred. If it is time for replacement, replace with a new Toner Cartridge.
35PPM Laser Printer User Guide 5-3 Regular replacement parts Regular replacement parts packaged together include the fuser unit, the transfer roll cartridge, and the feed roll. About 200,000 pages for a fuser unit, a transfer roll cartridge and a feed roll can be printed. The printer will display the warning message "Maintenance Reqd press start" when this 200,000 page limit is reached. If you press start you will be able to carry on printing.
5-4 35PPM Laser Printer User Guide Toner Cartridge Toner Cartridge This section explains about the Toner Cartridge. Cautions on Handling the Toner Cartridge When handling the Toner Cartridge, take note of the following points: WARNING! Never throw an Toner Cartridge into an open flame. It can cause an explosion and you can get burned. ■ ■ ■ ■ ■ ■ Do not subject it to direct sunlight or strong light.
35PPM Laser Printer User Guide 5-5 Toner Cartridge 2. Remove any paper in the center output tray. 3. Open the top cover. NOTE: Do not touch any parts inside the printer. 4. Hold the Toner Cartridge by the grip and pull it out slowly. NOTE: Nov 06 To prevent the toner from dirtying the floor, lay a piece of paper on the floor first before putting the Toner Cartridge down.
5-6 35PPM Laser Printer User Guide Toner Cartridge 5. Take the new Toner Cartridge out of the box and shake it 7 to 8 times as shown in the diagram. IMPORTANT: If the toner is not evenly spread out, the print quality may drop. Also, if you did not shake the cartridge well, there may be operating noise or the interior of the Toner Cartridge may be damaged during operation. Do not touch the surface of the photosensitive drum. 6.
35PPM Laser Printer User Guide 5-7 Toner Cartridge 7. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. IMPORTANT: Do not touch any parts inside the printer. Ensure that the Toner Cartridge is firmly set. 8. Close the top cover securely. 9. Select "Reset Toner life" which is in the system menu.
5-8 35PPM Laser Printer User Guide Fuser Unit Fuser Unit This section explains about the fuser unit. Caution on Handling the Fuser Unit The fuser unit is included as one of the regular replacement parts. Before replacing the fuser unit, open the box of the regular replacement parts and get the new fuser unit ready. When handling the fuser unit, take note of the following points: CAUTION: Never touch a labeled area found on or near the heat roller. You can get burnt.
35PPM Laser Printer User Guide 5-9 Fuser Unit 2. Remove any paper in the center output tray. 3. Lift the second lever from the top left corner of the back of the printer. 4. Open the rear cover. IMPORTANT: Do not touch any parts inside the printer.
5-10 35PPM Laser Printer User Guide Fuser Unit 5. Pull down the 2 levers at the bottom of the fuser unit. 6. Remove the fuser unit slowly. 7. Insert the new fuser unit slowly.
35PPM Laser Printer User Guide 5-11 Fuser Unit 8. Lift up the 2 levers at the bottom of the fuser unit and push down the levers at both ends of the fuser unit to lock it. 9. Close the rear cover. IMPORTANT: Do not close the rear cover if the fuser unit is not installed. Forcibly closing it may damage the lever or the cover.
5-12 35PPM Laser Printer User Guide Transfer Roll Cartridge Transfer Roll Cartridge This section explains about the transfer roll cartridge. Caution on Handling the Transfer Roll Cartridge The transfer roll cartridge is included as one of the regular replacement parts. Before replacing the transfer roll cartridge, open the box of the regular replacement parts and get the new transfer roll cartridge ready.
35PPM Laser Printer User Guide 5-13 Transfer Roll Cartridge 2. Remove any paper in the center output tray. 3. Open the top cover. IMPORTANT: Do not touch any parts inside the printer. 4. Hold the Toner Cartridge by the grip to pull it out slowly. NOTE: Nov 06 To prevent the toner from dirtying the surface, lay a piece of paper down and place the Toner Cartridge on this.
5-14 35PPM Laser Printer User Guide Transfer Roll Cartridge 5. Pull the 2 levers on the upper part of the transfer roll cartridge, then squeeze the 2 levers on the bottom of the transfer roll cartridge and pull it out slowly towards you. 6. Pick up the new transfer roll cartridge by the levers at both ends and slowly slot it in.
35PPM Laser Printer User Guide 5-15 Transfer Roll Cartridge 7. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. IMPORTANT: Do not touch any parts inside the printer. Ensure that the Toner Cartridge is orrectly installed. 8. Close the top cover.
5-16 35PPM Laser Printer User Guide Feed Roll Feed Roll This section explains about the feed roll. Caution on Handling the Feed Roll The feed roll is included as one of the maintenance kit. Before replacing the feed roll, open the box of the kit and get the new feed roll ready. When handling the feed roll, take note of the following points: CAUTION: Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance.
35PPM Laser Printer User Guide 5-17 Feed Roll Replacing the Feed Roll NOTE: The following procedure explains how to replace the feed roll of the paper tray. Follow the procedure here for replacing the feed roll of the tray module as well. Feed roll at the paper tray 1. Power the printer off. 2. Pull the paper tray out of the printer. NOTE: When replacing the feed roll of tray 2, pulled out both tray 1 and tray 2. The feed roll on tray modules can be replaced without pulling out the paper tray. 3.
5-18 35PPM Laser Printer User Guide Feed Roll 4. Hold the tab on the new feed roll as shown in the diagram and slowly push it into the shaft on the paper tray. Tab By aligning the small tabs on the feed roll with the slots of the shaft, push the feed roll completely in so that the tab fits into the slot. 5. Push the paper tray completely into the printer.
35PPM Laser Printer User Guide 5-19 Feed Roll Feed roll inside the printer 1. Remove any paper in the center output tray. 2. Open the top cover. IMPORTANT: Do not touch any parts inside the printer. 3. Hold the Toner Cartridge by the grip and pull it out slowly. NOTE: Nov 06 To prevent the toner from dirtying the floor, lay a piece of paper on the floor before putting the Toner Cartridge down.
5-20 35PPM Laser Printer User Guide Feed Roll 4. While pushing down the shaft of the feed roll as shown in the diagram, widen the tab on the feed roll to loosen it (1) and then slowly remove the feed roll from the shaft of the paper tray (2). 5. Hold the tab on the new feed roll as shown in the diagram and slowly push it into the shaft on the paper tray. Tab By aligning the small tabs on the feed roll with the slots of the shaft, push the feed roll completely in so that the tab fits into the slot.
35PPM Laser Printer User Guide 5-21 Feed Roll 6. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. IMPORTANT: Do not touch any parts inside the printer. Ensure that the Toner Cartridge is firmly set. Close the top cover securely.
5-22 35PPM Laser Printer User Guide Feed Roll Nov 06
Chapter 6 Optional Accessories In this Chapter . . .
6-2 35PPM Laser Printer User Guide Tray module (A4/550 sheets) Available Optional Accessories The following optional accessories are available for this printer. Tray module (A4/550 sheets) Install the tray module to the printer to use the paper tray (A4/550 sheets). NOTE: You can add up to two tray modules. Installing/Uninstalling the Tray Module The optional tray module (A4/550 sheets) is available for this printer. You can add up to two tray modules.
35PPM Laser Printer User Guide 6-3 Tray module (A4/550 sheets) Checking the contents of the tray module package Before installing the tray module to the printer, ensure that you have all of the following items.
6-4 35PPM Laser Printer User Guide Tray module (A4/550 sheets) Installing the Tray Module 1. Place the tray module to be installed at the lowest level on a flat location. NOTE: Proceed to Step 5 if you are installing only one tray module. 2. Lift up the tray module to be installed at the top level by holding the parts as shown in the diagram. 3.
35PPM Laser Printer User Guide 6-5 Tray module (A4/550 sheets) IMPORTANT: The tray module must be lowered gently. Otherwise, the interior parts may be damaged. 4. Insert the fast eners provided into the 2 locations inside of the tray module and 2 locations at the back of the tray module. Insert the fasteners securely. 5. Switch off the power to the printer.
6-6 35PPM Laser Printer User Guide Tray module (A4/550 sheets) 6. Pull out the power cord from the power outlet and then the printer. 7. Remove any paper in the center output tray (1) and return the paper stopper to its original position if it’s raised (2). 8. Pull the paper tray out of the printer.
35PPM Laser Printer User Guide 6-7 Tray module (A4/550 sheets) 9. Lift up the printer by holding the recessed areas as shown in the diagram. 10. Align the corners of the printer and the tray modules, and lower the printer gently so that the guide pins at the 4 corners of the tray modules fit into the holes at the base plate of the printer. IMPORTANT: The printer must be lowered gently. Otherwise, the interior parts may be damaged.
6-8 35PPM Laser Printer User Guide Tray module (A4/550 sheets) 11. Insert the fasteners provided into the 2 locations inside and 2 locations at the back of the printer. Insert the fasteners securely. 12. Push the paper tray completely into the printer. Refer to: See “Loading Paper” on page 1-11 for details on how to load paper into the paper tray.
35PPM Laser Printer User Guide 6-9 Tray module (A4/550 sheets) Uninstalling the Tray Module NOTE: The procedure here explains the uninstallation of two tray modules as an example. You can use the same procedure for uninstalling one tray module. 1. Switch off the power to the printer. 2. Pull out the power cord from the power outlet and then the printer. 3. Remove any paper in the center output tray (1) and return the paper stopper to its original position if it’s raised (2).
6-10 35PPM Laser Printer User Guide Tray module (A4/550 sheets) 4. Pull the paper tray out of the printer. 5. Remove the fasteners found at the 2 locations inside and at the 2 locations at the back of the printer.
35PPM Laser Printer User Guide 6-11 Tray module (A4/550 sheets) 6. Lift up the printer by holding the recessed areas as shown in the diagram and then remove it from the tray modules. 7. Remove the fasteners found at the 2 locations inside the tray modules and at the 2 locations at the back of the tray modules.
6-12 35PPM Laser Printer User Guide Tray module (A4/550 sheets) 8. Lift up the top tray module by holding the recessed areas as shown in the diagram and then remove it from the bottom tray module.
35PPM Laser Printer User Guide 6-13 Tray module (A4/550 sheets) Paper trays The following paper tray is available: Paper tray (A4/550 sheets) This is the same as the paper tray of the standard tray module (A4/550 sheets) for printers with a continuous print speed of 34 ppm. Use it in the standard tray module or the optional tray module (A4/550 sheets). 150 sheets 550 sheets Duplex module Install this unit to the printer to enable 2 sided printing.
6-14 35PPM Laser Printer User Guide Tray module (A4/550 sheets) Installing the Duplex Module 1. Switch off the power of the printer. 2. Pull out the power cord from the power outlet and then the printer. 3. Remove the rear cover of the printer after pushing the two tabs as shown in the diagram. Next, remove the connector cover of the printer as shown in the diagram.
35PPM Laser Printer User Guide 6-15 Tray module (A4/550 sheets) 4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back of the printer and then align the top part of the duplex module with the printer. Ensure that the connector of the duplex module is connected to the connector of the printer. 5. Tighten the screws at the both ends of the bottom of the duplex module. Uninstalling the Duplex Module 1. Switch off the power to the printer.
6-16 35PPM Laser Printer User Guide Tray module (A4/550 sheets) 2. Pull out the power cord from the power outlet and then the printer. 3. Loosen the screws at the both ends of the bottom of the duplex module. 4. While supporting the duplex module with your hand, lift the lever at the top left hand side of the duplex module to unlock it and then tilt the top part of the duplex module away from the printer. NOTE: You must support the duplex module with your hand as once it is unlocked.
35PPM Laser Printer User Guide 6-17 Offset catch tray 5. While holding up the duplex module, remove the right and left tabs of the duplex module from the holes at the back of the printer. 6. Push in the cover and connector cover, which were removed during installation of the duplex module, until it clicks into the back of the printer. Offset catch tray Install this tray to the printer to enable print jobs to be offset. Maximum capacity is 500 sheets of the standard paper.
6-18 35PPM Laser Printer User Guide Offset catch tray Installing/Uninstalling the Offset Catch Tray You can install an optional offset catch tray to this printer. CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations. If not, you might get an electric shock. Installing the Offset Catch Tray 1. Switch off the power to the printer. 2. Pull out the power cord from the power outlet and then the printer.
35PPM Laser Printer User Guide 6-19 Offset catch tray 3. Lift the second lever from the top left corner of the back of the printer. 4. Open the rear cover. NOTE: Do not touch any parts inside the printer. 5. Untighten the right and left thumb screws as shown in the diagram to uninstall the top cover of the paper exit.
6-20 35PPM Laser Printer User Guide Offset catch tray 6. Insert the right and left tabs of the offset catch tray into the holes at the top of the printer (1) and put it down to the top of the printer slowly (2). 7. Secure the screws at both ends of the bottom of the offset catch tray. 8. Pull out the extension tray.
35PPM Laser Printer User Guide 6-21 Offset catch tray 9. Flip the stopper when print a thicker paper. 10. Close the rear cover. Uninstalling the Offset Catch Tray 1. Switch off the power to the printer. 2. Pull out the power cord from the power outlet and then the printer.
6-22 35PPM Laser Printer User Guide Offset catch tray 3. Close the stopper and the extension tray of the offset catch tray. 4. Lift up the second lever (1) from the top left corner of the back of the printer to open the rear cover (2). 5. Remove the screws on both sides of the offset catch tray (1), and while holding up the offset catch tray, remove the right and left tabs from the holes at the top of the printer (2).
35PPM Laser Printer User Guide 6-23 Rear tray 6. Fasten the right and left thumb screws of the top cover of the paper exit, which was removed during installation of the offset catch tray, into the holes at the top of the printer. Rear tray Install this tray to the printer to enable printouts to be output with the printed side up. Maximum capacity is 70 sheets of the standard paper. The rear tray can be installed in the 35PPM printer.
6-24 35PPM Laser Printer User Guide Rear tray Installing/Uninstalling the Rear Tray You can install an optional rear tray to this printer. CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations. If not, you might get an electric shock. Installing the Rear Tray 1. Power off the printer. 2. Insert the right and left tabs of the rear tray into the holes at the back of the printer. 3.
35PPM Laser Printer User Guide 6-25 Rear tray Uninstalling the Rear Tray 1. Close the extension tray. 2. While holding up the rear tray, remove the right and left tabs from the holes at the back of the printer. 3. Push down the lever as shown in the diagram.
6-26 35PPM Laser Printer User Guide Rear tray Nov 06
Chapter 7 Understanding and Navigating the Control Panel Menus In this Chapter . . .
7-2 35PPM Laser Printer User Guide Control Panel Features About this Chapter This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Web access to the printer is also discussed.
35PPM Laser Printer User Guide 7-3 Control Panel Features LED Indicators The LED indicators also indicate printer status. The three indicators can each be on, off, or blinking, indicating different phases of printer operation. The table below explains the LED indicators.
7-4 35PPM Laser Printer User Guide Navigating the Control Panel Menus PUSHBUTTON FUNCTION CANCEL—Push this button to cancel an action.
35PPM Laser Printer User Guide 7-5 Navigating the Control Panel Menus NOTE: Additional menus and submenus may appear in the printer menu system when other options are installed. The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to navigate through the menus.
7-6 35PPM Laser Printer User Guide Menu Structure Menu Structure The following figure shows the structure of the control panel main menus and submenus.
35PPM Laser Printer User Guide 7-7 Job Library NOTE: Additional menus and submenus may appear in the printer menu system when other options are installed. Status Menu In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings. Push the STATUS button to enter the Status Menu.
7-8 35PPM Laser Printer User Guide Job Library Use the procedures in the following table to access and change the Job Library settings. Submenu Default Setting Print Print User Folder 1 1. Press NEXT or PREVIOUS to scroll through the User Folder Names. 2. Press SELECT to choose the desired User Folder. Print Print Job1 1. Press NEXT or PREVIOUS to scroll through the Print Job Names. 2. Press SELECT to choose the desired Print Job.
35PPM Laser Printer User Guide 7-9 Job Accounting Job Library Errors When a Job Library error occurs, the following message will be displayed: JOBLIB Error XX Press Start This is a continuable-fault, which means the START key must be pressed to allow operations to continue. If the current job is aborted as a result of the error, the message"Canceling Job" may be displayed after START is pressed. "XX" in the error display above is an error code.
7-10 35PPM Laser Printer User Guide Paper Menu Paper Menu The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text Paper Menu is shown on the second line of the display. 3. Press the SELECT button to enter the Paper Menu. 4. Press the NEXT button to move through the submenus.
35PPM Laser Printer User Guide 7-11 Paper Menu Submenus Default Setting Available Settings Procedure for Changing Setting Media Size/Type auto sense This submenu allows you to set the media size and type for all the trays. Auto sense when on allows the printer to detect the paper size being used. However, for some paper sizes the engine cannot auto detect the size and so the auto sense needs to be turned off in these cases and the size selected in the menu.
7-12 35PPM Laser Printer User Guide Interface Menu Interface Menu The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text Interface Menu is shown on the second line of the display. 3. Press the SELECT button to enter the interface menu. 4.
35PPM Laser Printer User Guide 7-13 Interface Menu Submenus Default Setting Available Settings Procedure for Changing Setting Network 1 Setup This submenu allows you to set up the Network interface. Interpreter: Auto Switch Interpreter: Auto Switch PCL PostScript 3 Format: Raw Normal Binary Network Address: 1. Press NEXT or PREVIOUS to move among the submenus. 2. Press SELECT to choose a submenu. 3. Press NEXT or PREVIOUS to scroll through the settings. 4. Press SELECT to save this setting.
7-14 35PPM Laser Printer User Guide Interface Menu Submenus Default Setting Spooling The spool ing feature allows print jobs to be automatically spooled to the Flash memory. This is a diagnostic tool. As the flash memory is limited in size under some circumstances the hard drive may be required. Start Spooling: Spool and Print Spool Only Stop Spooling: Disables spooling Playback: Used to read a file from the user Flash Delete: Use to delete a spool file from the User Flash.
35PPM Laser Printer User Guide 7-15 PS Menu PS Menu The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text PS Menu is shown on the second line of the display. 3. Press the SELECT button to enter the PS menu. 4. Press the NEXT button to move through the submenus: Print PS Errors, and Manual Feed TO. 5. Press the SELECT button to enter a submenu.
7-16 35PPM Laser Printer User Guide PCL Menu PCL Menu The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text PCL Menu is shown on the second line of the display. 3. Press the SELECT button to enter the PCL menu. 4.
35PPM Laser Printer User Guide 7-17 PCL Menu Submenus Default Setting Available Settings Procedure for Changing Setting Symbol Set This submenu allows you to choose a symbol set. 10U:PC-8 CP437 10U:PC-8 CP437 11U:PC-8 D/N 12U:PC-850 17U:PC-852 9T:PC-Turkish 19U:WIN Latin1 9E:WIN Latin2 5T:WIN Latin5 7J:Desk Top 10J:PS Text 13J:Ventura Intl 14J:Ventura US 6J:Microsoft Pub 8M:Math-8 PS:Math 6M:Ventura Math 1. Press NEXT or PREVIOUS to scroll through the available symbol sets. 2.
7-18 35PPM Laser Printer User Guide PCL Menu Submenus Default Setting Available Settings Procedure for Changing Setting LF Mode This submenu allows you to define the action prompted by a line feed—a line feed equals either a line feed alone or a carriage return and a line feed together. LF = LF LF = LF LF = CR/LF 1. Press NEXT or PREVIOUS to choose from LF=LF or LF=CR/LF. 2. Press SELECT to save this setting.
35PPM Laser Printer User Guide 7-19 System Menu System Menu The system menu provides access to system settings. Use the following procedure to enter the system menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text System Menu is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
7-20 35PPM Laser Printer User Guide System Menu Submenus Default Setting Available Settings Procedure for Changing Setting Jam Recovery This submenu allows you to turn jam recovery on or off. On On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF. 2. Press SELECT to save this setting. Hex Print This submenu allows you to print hexadecimal characters. Off On Off 1. Press NEXT or PREVIOUS to toggle between ON and OFF. 2. Press SELECT to save this setting.
35PPM Laser Printer User Guide 7-21 Quality Menu Quality Menu The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text Quality Menu is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4. Press the NEXT button to move through the submenus: Resolution and Print Density.
7-22 35PPM Laser Printer User Guide Date/Time Menu (optional) Date/Time Menu (optional) The Date/Time Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Date/Time Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text Date/Time Menu is shown on the second line of the display. 3. Press the SELECT button to enter the menu. 4.
35PPM Laser Printer User Guide 7-23 Functions Menu Functions Menu The Functions Menu provides access to several printer functions that can supply you with information about the printer and its settings. Use the following procedure to enter the Functions Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text Functions Menu is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
7-24 35PPM Laser Printer User Guide FLASH Menu FLASH Menu The FLASH Menu provides access to the printer settings that are related to the FLASH DIMM. The printer is supplied with varying levels of Flash Simm dependent on the region. It is not possible to update the amount of flash memory. The minimum configuration of flash memory supports 2 MB. To increase the capacity to store and use files on the printer a hard disk has to be added. Use the following procedure to enter the FLASH Menu: 1.
35PPM Laser Printer User Guide 7-25 DISK Menu DISK Menu NOTE: This menu selection will only appear if an optional hard disk drive has been installed. Consult other sections of this user manual for detailed installation and usage instructions. The Disk Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Disk Menu: 1. Press the MENU button on the control panel. 2.
7-26 35PPM Laser Printer User Guide DISK Menu Nov 06
Chapter 8 Optional Extended Features In this Chapter . . .
8-2 35PPM Laser Printer User Guide Installing DRAM Memory DIMMS About this Chapter This chapter describes the procedures for installation of DRAM Memory DIMMs and the Hard Disk Option. Also describes how to use the extended features associated with these options. Installing DRAM Memory DIMMS 1. Ensure that the printer power switch is set to the OFF position. 2. Disconnect the power cord from the wall outlet. 3. Remove side cover from printer. 4.
35PPM Laser Printer User Guide 8-3 Installing DRAM Memory DIMMS 5. Once the thumbscrews have been removed, pull the side panel away from the printer by the top edge as show below.
8-4 35PPM Laser Printer User Guide Installing DRAM Memory DIMMS 6. Carefully insert a DRAM DIMM which is compatible with your printer into DRAM DIMM slot as shown below. When properly seated, gently push down on the DIMM until the side braces close onto the ends of the DIMM. 7. Reinstall the side covers in reverse order as shown in Steps 3, 4, and 5. 8. Connect the power cord to the wall outlet.Turn the printer power switch to the ON position.
35PPM Laser Printer User Guide 8-5 Installing the Hard Disk Option in the Printer Installing the Hard Disk Option in the Printer 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer power switch is set to the OFF position. 3. Disconnect the power cord from the wall outlet. 4. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull cover towards you to remove from printer.
8-6 35PPM Laser Printer User Guide Installing the Hard Disk Option in the Printer 5. Once the thumbscrews have been removed, pull the side panel away from the printer by the top edge as show below.
35PPM Laser Printer User Guide 8-7 Installing the Hard Disk Option in the Printer 6. Locate the area of the controller identified as “Hard Disk”. Ensure that there is a plastic female insert fitted into the board into which the supplied plastic rivet can be fitted in stage 9. Align the hard disk within the designated area and gently move up to ensure the 44-pin male connector of the hard disk is connected to the 44-pin female connector on the controller assembly. 7.
8-8 35PPM Laser Printer User Guide Installing the Hard Disk Option in the Printer 8. If there is improper alignment, remove the Hard Drive and reinstall. NOTE: Improper alignment will damage the hard drive and possibly the controller board. 9. Insert the plastic rivet through the aligned hole.
35PPM Laser Printer User Guide 8-9 Installing the Hard Disk Option in the Printer 10. Reinstall the side covers in reverse order of steps 3, 4, and 5. Once firmly in place, push and hand tighten the thumbscrews in a clockwise direction. 11. Connect the power cord to the wall outlet.Turn the printer power switch to the ON position. The installation of your Hard Disk option in your printer is now complete. Format the Hard Disk as detailed in the next section.
8-10 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Using the Hard Disk Option and User Flash DIMM Module This section discusses the available control panel menus when the Hard Disk option is installed. The user flash menus are always available. Power-on files and the storage of files on the Hard Disk and User Flash option are also discussed. Operator Panel MENU Structure The printer control panel menu structure is enhanced as shown in the following table.
35PPM Laser Printer User Guide 8-11 Using the Hard Disk Option and User Flash DIMM Module NOTE: 1. The Flash Menu and Disk Menu will only appear when the respective FLASH SIMM and/ or Hard Disk option is installed. 2. Power-On Files menu will only appear if either a FLASH SIMM or a Hard Disk option is installed and power-on files exist. Using the Disk Menu Manipulation of files stored on the hard disk option can be accomplished using the Disk Menu.
8-12 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Format Flash This selection will reformat the FLASH SIMM. All files on the FLASH SIMM will be deleted if this function is selected. Flash Summary This selection will print a page containing information about the FLASH SIMM including a list of all the current existing files and directories.
35PPM Laser Printer User Guide 8-13 Using the Hard Disk Option and User Flash DIMM Module Device Parameter Sets When installed, a device parameter set will be supported for either or both FLASH SIMM and hard disk options. The parameter sets can be referenced using the device names %flash% or %disk0%.
8-14 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Using the Power-On Files Feature Power-on Files Defined If a FLASH DIMM or hard disk drive is installed in your printer, your printer has the capability of storing additional power-on files which can be read and interpreted at power-on. Power-on files are processed at power-on initialization only and not at the start of every print. Power-on files can contain either PCL or PostScript language content.
35PPM Laser Printer User Guide 8-15 Using the Hard Disk Option and User Flash DIMM Module Collating, Saved Jobs, and Job Accounting The features discussed in this section are designed to work with the Hard Disk Option. However, if no Hard Disk Option is installed, these features will utilize the User Flash Option. However, the Flash memory may not be large enough to use with some jobs. In particluar it is recommended for collation that a hard drive is installed.
8-16 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module 2. Press the Printing Properties button printer icon. 3. Click on the Printing Preferences button. 4. Click on the Paper Quality button and then the Advanced button.
35PPM Laser Printer User Guide 8-17 Using the Hard Disk Option and User Flash DIMM Module 5. Click on the Copy Count button to enter the number of copies and make sure the Collate button is checked. 6. Click to OK button and your printer driver is set to collate the number of copies specified.
8-18 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Saved Jobs Feature You can create saved jobs using the drivers that support this feature. The drivers that support this feature are as follows: • PCL – Windows 2000 and Windows XP • Microsoft PostScript – Windows 2000 and Windows XP There are three job types available, Normal, Saved, and Private. The descriptions of the job types are as follows: Normal A normal print job. No print job data is saved.
35PPM Laser Printer User Guide 8-19 Using the Hard Disk Option and User Flash DIMM Module 1. You are now in the Printing Properties menu, click on the Printing Preference button. 2. Click on the Paper Quality button and then the Advanced button.
8-20 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module 3. Now scroll down to the Job Type Section of the menu. 4. When you click on Job Type, three job types are available. Normal, Saved, and Private.
35PPM Laser Printer User Guide 8-21 Using the Hard Disk Option and User Flash DIMM Module 5. If you want to Save your print job, enter a name you want to save the job as and it will be saved under User ID folder listed. You can change the User ID in this menu also. 6. If you want to make your job Private, you can enter a number in the PIN menu. You will only be able to print this document if you know the PIN number. Working with Saved Jobs There are two ways to work with Saved Jobs.
8-22 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Front Panel Access The Job Library Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Job Library Menu to Print or Delete jobs that are Saved in the Job Library, including jobs that have a PIN number: 1. Press the MENU button on the control panel. 2.
35PPM Laser Printer User Guide 8-23 Using the Hard Disk Option and User Flash DIMM Module Menu Job Library DELETE Job Library (Delete Saved Job with PIN) Nov 06 Submenus Procedure for Changing Setting Job Name INCORRECT PIN 1. If an incorrect PIN is entered, press PREVIOUS to re-enter the correct PIN. Job Name Copies – Select 1-99 1. Press NEXT or PREVIOUS to increase or decrease each digit of the two-digit number. 2. Press SELECT to set one digit and move to the next digit. 3.
8-24 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module Job Accounting Feature The printer supports a job accounting feature which will store certain information about each print job received by the printer. There are two ways to work with this feature. One is through the front panel menu. NOTE: Please see “Accessing the Printer Web Page” on page 8-30 for more information on the Job Accounting Feature.
35PPM Laser Printer User Guide 8-25 Using the Hard Disk Option and User Flash DIMM Module Using the Custom Paper Size Feature Operator Panel Access The Paper Menu provides access to the Custom Paper Size settings. The range for setting a custom paper size is: Paper Width 3.5 inches (98 mm) minimum to 8.5 inches (215 mm) maximum Paper Length 5.5 inches minimum to 35.43 inches maximum Use the following procedure to enter the Paper Menu to set a Custom Paper Size: 1.
8-26 35PPM Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module 2. You are now in the Printing Properties menu, click on the Printing Preference button. 3. Click on the Paper Quality button and then the Advanced button.
35PPM Laser Printer User Guide 8-27 Using the Hard Disk Option and User Flash DIMM Module 4. Click on the Paper Size button. 5. Scroll downand click on PS Custom Page Size.
8-28 35PPM Laser Printer User Guide Custom Page size and Microsoft Word, Word 2000, and Word 2003 6. Then enter the width and height of your custom paper size. 7. Click the OK button until you exit out of the driver menu. You are now ready to print your custom sized document.
35PPM Laser Printer User Guide 8-29 Custom Page size and Microsoft Word, Word 2000, and Word 2003 WINDOWS NT ■ ■ ■ ■ In CONTROL PANEL, double-click PRINTERS. Right-click the printer you want to select, and then click DOCUMENT DEFAULTS. In the PAPER SIZE box, click the new form. Click OK. WINDOWS 2000 AND XP ■ ■ ■ ■ ■ In CONTROL PANEL, double-click PRINTERS. Right-click the printer you want to select and then click PROPERTIES. On the GENERAL tab, click PREFERENCES.
8-30 35PPM Laser Printer User Guide Accessing the Printer Web Page Accessing the Printer Web Page You can access the printer web page by going to the internet browser and typing the IP address of your network printer (http://IP ADDRESS). You can directly access the printer control panel on the web and it allows you to view and change the printer settings.
35PPM Laser Printer User Guide 8-31 Accessing the Printer Web Page Nov 06 Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Printer Setup You can view and change printer configuration.
8-32 35PPM Laser Printer User Guide Accessing the Printer Web Page Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site PCL Menu Provides access to the PCL settings: Orientation Font Source Font Number Pitch Symbol Set Macro Filter Lines Per Page CR Mode LF Mode FF Mode Print Area Parameter Values Paper Source Paper Size System Menu Provides access to the system settings: Factory Defaults Display Language Alarm Control Power Saver Wait Timeout Job Timeout Jam Rec
35PPM Laser Printer User Guide 8-33 Accessing the Printer Web Page Main Page of Printer Web Site Printer Status Displays printer option and consumables status. You can view the current settings for the Input options on your printer and the Output options installed. Administration Displays security and factory defaults. Allows you to set up support and supplies web links.
8-34 35PPM Laser Printer User Guide Accessing the Printer Web Page Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Display Job Accounting Info Displays all job information such as job name, user name, port, protocol, pages, date/time and duration. Reset All Job Accounting Info Deletes all stored Job Accounting information.
35PPM Laser Printer User Guide 8-35 Accessing the Printer Web Page Printer Setup Go to your web browser and type in your printer web address. The printer web page will appear. 1. Click on Printer Setup. 2. When you enter the Printer Setup Menu, you have access to the Paper Menu, Interface Menu, PS Menu, PCL Menu, System Menu, Quality Menu and Email Setup.
8-36 35PPM Laser Printer User Guide Accessing the Printer Web Page 3. The Paper Menu allows the user to access and change the paper menu settings. 4. The Interface Menu allows the user to access and change the interface settings.
35PPM Laser Printer User Guide 8-37 Accessing the Printer Web Page 5. The PS Menu allows the user to access and change the Post Script Menu settings. 6. The PCL Menu allows the user to access and change the PCL settings.
8-38 35PPM Laser Printer User Guide Accessing the Printer Web Page 7. The System Menu allows the user to access and change the System Menu settings. 8. The Quality Menu allows the user to access and change the Quality Menu settings.
35PPM Laser Printer User Guide 8-39 Accessing the Printer Web Page 9. The Date/Time Menu allows the user to access and change the Date. 10. The Email Setup Menu allows you to configure the printer to send email messages when certain status conditions occur. Email Server Settings 1. SMTP Server IP Address : Enter the IP address for the SMTP server that the printer will use to transmitt the email messages. 2. Enable Authentication: Check this box if the SMTP server requires authentication. 3.
8-40 35PPM Laser Printer User Guide Accessing the Printer Web Page 6. Reply-To-Address: The character string configured here will be used in the “REPLY TO” field of the email message. Email Address Settings/Email Alert Conditions You can configure 1 – 5 destination email addresses. For each of these destination email addresses you can configure which status conditions will cause an email to be sent.
35PPM Laser Printer User Guide 8-41 Accessing the Printer Web Page 1. Click on Job Accounting. 2.
8-42 35PPM Laser Printer User Guide Accessing the Printer Web Page 3. When you click on Enable/Disable it will take you to the following screen. Click Yes or No to Enable or Disable Job Accounting. 4. When you click on Retrieve Accounting Files it will upload the file information, which is stored in a .CSV file.
35PPM Laser Printer User Guide 8-43 Accessing the Printer Web Page 5. When you click on Display Job Accounting Info it will bring you the following screen which displays all your job information. NOTE: Only products that have real time clock support will provide the Date/Time information. 6. When you click on Reset All Job Accounting Info, all printer job information will be deleted.
8-44 35PPM Laser Printer User Guide Accessing the Printer Web Page File Management Web Page Access Using the printer web page, you can delete, print, or download any job files stored in the job library. Go to your web browser and type in your printer web address. The printer web page will appear as follows: 1. Click on Job Library. 2. Click on the folder icon or name to view the printer jobs in the user folders.
35PPM Laser Printer User Guide 8-45 Accessing the Printer Web Page 3. The printer job information will appear. If there is a PIN number associated with the file, you will be required to enter the correct PIN number to access the print file.
8-46 35PPM Laser Printer User Guide Accessing the Printer Web Page Nov 06
Appendix A Consumables In this Chapter . . .
A-2 35PPM Laser Printer User Guide Specifications Machine type Desktop Printing system Laser xerography Printing speed 34 sheets/minute (for continuous printing of the same A4-sized document) Warm-up time Maximum of 17 seconds from power on at 22° C Resolution 1200 dots/25.4 mm and 600 dots/25.4 mm Paper feed Auto Paper size A4, A5, A6 1/3 A4, B5 JIS, B5 ISO, 8.5 × 11" (Letter), 8.5 × 13" (Legal 13), 8.5 × 14" (Legal 14), 7.5 × 11.5" (Executive), 5.5 × 8.
35PPM Laser Printer User Guide A-3 Expected life of Consumables Printable area Printable area Unprintable area Expected life of Consumables Toner Cartridge Type of Toner Cartridge Possible number of pages printed 17 Kpv About 17,000 sheets The possible number of pages that can be printed is based on Letter size paper with a print ratio of 5% and the default density setting. The number of pages that actually can be printed varies according to the conditions of use.
A-4 35PPM Laser Printer User Guide Expected life of Consumables Fuser unit, transfer roll cartridge and feed roll Regular replacement parts Possible number of pages printed Fuser unit About 200,000 sheets Transfer roll cartridge Feed roll The possible number of pages that can be printed is based on Letter size paper with a print ratio of 5% and the default density setting. The number of pages that actually can be printed varies according to the conditions of use.
35PPM Laser Printer User Guide A-5 Expected life of Consumables Nov 06
