User's Manual

5
WARRANTY TERMS & CONDITIONS
REGISTER WARRANTY
To activate your 2-Year Limited Warranty and 10-Year Quality Guarantee, register through the FOREO app,
or visit foreo.com/product-registration for more information.
2-YEAR LIMITED WARRANTY
FOREO warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects due to
faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect
the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused
by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device
free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within
the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty
conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a
warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer
and does not affect those rights in any way.
DISPOSAL INFORMATION
Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).
The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the
appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly,
you will help prevent potentially negative consequences for the environment and human health which could be caused by
inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.
For more detailed information about the recycling of your device, please contact your local household waste disposal service or
your place of purchase.
TROUBLESHOOTING
PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA 3 PLUS.
If LUNA 3 plus is not activated when pressing the center button:
• Battery is empty. Recharge using USB charging cable for up to 4 hours until fully charged and then restart your
device by holding down the power button.
If LUNA 3 plus cannot be switched off and/or interface buttons do not respond:
• Microprocessor is temporarily malfunctioning. Press and hold power button to restart the device.
If LUNA 3 plus won’t sync to the FOREO app:
• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO app and then reopen it to start the process over.
• Check to see if the app needs to be updated in your mobile device’s app store.