For Quick Start Installation SmartNode 4970 Series Multi-Port T1/E1/PRI IPv6-Ready Enterprise VoIP Media Gateway User Manual Important This is a Class A device and is not intended for use in a residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4970, Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: support@patton.com Trademark Statement The terms SmartNode and SmartWare are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2012, Patton Electronics Company. All rights reserved.
Summary Table of Contents 1 General information ...................................................................................................................................... 13 2 Applications overview.................................................................................................................................... 20 3 SmartNode installation..................................................................................................................................
Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures ................................................................................................................................................. 7 List of Tables ...
SmartNode 4970 User Manual Table of Contents Factory-default IP settings ...............................................................................................................................28 Connecting the SmartNode to the network ...........................................................................................................28 Loading the configuration (optional) .....................................................................................................................
SmartNode 4970 User Manual Table of Contents T1 PRI ..................................................................................................................................................................48 D Port pin-outs ................................................................................................................................................ 49 Introduction ....................................................................................................................
List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 SmartNode 4970 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 SN4970 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SmartNode 4970 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 1 2 3 4 5 6 7 8 9 10 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 SmartNode 4970 PRI Ports and Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide describes the SmartNode 4970 hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
SmartNode 4970 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. Note A note presents additional information or interesting sidelights.
SmartNode 4970 User Manual Safety when working with electricity • Do not open the device when the power cord is connected. For systems WARNING • • • • • • without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
SmartNode 4970 User Manual Always follow ESD prevention procedures when removing and replacing cards. CAUTION Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
Chapter 1 General information Chapter contents SmartNode 4970 overview ....................................................................................................................................14 SN4970 model codes ......................................................................................................................................15 SN4971 model codes .................................................................................................................................
SmartNode 4970 User Manual 1 • General information SmartNode 4970 overview As enterprises move toward unified communications, the SmartNode™ 4970 Enterprise VoIP Media Gateway (see figure 1) provides a smooth transition by either IP-enabling traditional PBX systems for SIP trunking over existing Internet connection, adding PSTN-breakout for number portability, or enabling PSTN access for IP PBX and unified communications systems.
SmartNode 4970 User Manual 1 • General information SN4970 model codes The SmartNode 4970 series consists of several models. They differ in the number of PRI ports and voice channels supported. All models come equipped with one 10/100/1000Base-T Ethernet port. The SmartNode 4970 PRI ports and voice channels are listed in table 2. Table 2.
SmartNode 4970 User Manual 1 • General information SmartNode 4970 rear panel The SmartNode 4970 rear panel ports are described in table 3. 0/3 0/2 0/1 T1 /E 0/0 1 H 0/1 Reset ET Con so RS- le 23 2 Power SN4970/1E30V 0/0 Console Reset ETH 0/0 T1/E1 RS-232 T1/E1 PRI port 0/0 SN4970/4E120VR 0/2 0/1 0/0 ETH 0/0 Console Reset 0/3 T1/E1 RS-232 T1/E1 PRI ports 0/3–0/0 Console RS-232 port ETH 0/0 10/100/1000Base-T port RESET button Figure 2.
SmartNode 4970 User Manual 1 • General information Table 3. Rear panel ports Port Description ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. PRI 0/0 RJ-45 connector providing E1 (2.048Mbps) or T1(1.533 Mbps) PRI interface, meeting all requirements of ITU-T recommendations for G.703.
SmartNode 4970 User Manual 1 • General information SmartNode 4970 front panel Figure 3 shows SmartNode 4970 front panel LEDs, the LED definitions are listed in table 4.
SmartNode 4970 User Manual 1 • General information Table 4. SN4970 Front and Rear panel LEDs LED Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Run When lit, the unit is in normal operation. Flashes once per second during boot (startup). VoIP Link • On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, in the case of direct routing, has at least one active VoIP connection.
Chapter 2 Applications overview Chapter contents Introduction ..........................................................................................................................................................21 Application—Convert Legacy PBX to VoIP ..........................................................................................................
SmartNode 4970 User Manual 2 • Applications overview Introduction Patton’s SmartNode Enterprise VoIP Media Gateways deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited.
Chapter 3 SmartNode installation Chapter contents Planning the installation........................................................................................................................................23 Site log ............................................................................................................................................................23 Network information ............................................................................................................
SmartNode 4970 User Manual 3 • SmartNode installation Planning the installation Before installing the gateway router device, the following tasks should be completed: • Create a network diagram (see section “Network information” on page 23) • Gather IP related information (see section “IP related information” on page 23 for more information) • Install the hardware and software needed to configure the SmartNode.
SmartNode 4970 User Manual 3 • SmartNode installation • IP addresses of central H.323 gatekeeper (if used) • IP addresses and/or URL of SIP servers or Internet telephony services (if used) • Login and password for SIP or H.323 based telephony services • IP addresses of central TFTP server used for configuration upload and download (optional) Software tools You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro Web to configure the software on your SmartNode router.
SmartNode 4970 User Manual 3 • SmartNode installation Connect the cables in the following order: CAUTION The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. 1. Connect the T1/E1 cables to the PRI T1/E1 ports (see Appendix C on page 44 and Appendix D on page 49). 2.
SmartNode 4970 User Manual 3 • SmartNode installation Connecting the power supply • Do not connect power to the AC Mains at this time. • The external power adapter shall be a listed Limited Power WARNING Source. • The 4970 external power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz). Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage. 1.
Chapter 4 Initial configuration Chapter contents Introduction ..........................................................................................................................................................28 Configuring the desired IP address ........................................................................................................................28 Factory-default IP settings .........................................................................................................
SmartNode 4970 User Manual 4 • Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation” on page 22.
SmartNode 4970 User Manual 4 • Initial configuration 0/3 0/2 0/1 T1 /E1 0/0 ET H 0/1 Reset LAN Co ns ole RS -23 2 LAN (ETH 0/0) Figure 6. Connecting the SmartNode to the network You can check the connection with the ping command from the SmartNode to another host on the network. 172.16.1.99(if-ip)[LAN]#ping Loading the configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.
SmartNode 4970 User Manual 4 • Initial configuration After the SmartNode has been rebooted the new startup configuration will be activated. IMPORTANT When you issue the reload command, the SmartNode will ask if you want to copy the running configuration to the startup configuration. Since you just downloaded a configuration file to the startup configuration you must answer this question with NO. Otherwise, the downloaded configuration will be overwritten and lost! 172.16.1.
Chapter 5 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................32 Contact information..............................................................................................................................................32 Patton support headquarters in the USA .............................................................................
SmartNode 4970 User Manual 5 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
SmartNode 4970 User Manual 5 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................35 EMC ...............................................................................................................................................................35 Safety .......................................................................................................................
SmartNode 4970 User Manual A • Compliance information Compliance EMC • EN55022, Class A • EN55024 Safety • IEC/EN60950-1, 2nd edition PSTN Regulatory • ACTA (Part 68) • IC CS-03 • AS/ACIF S016:2001 • AS/ACIF S038:2001 • ETSI TBR 12, TBR 12/A1 & TBR 13 • TBR 4 • TNA 117: 1992 • TNA 134: 1997 • PTC 220 Compliance 35
SmartNode 4970 User Manual A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
SmartNode 4970 User Manual A • Compliance information CE Declaration of Conformity Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC relating to electromagnetic compatibility and Directive 2006/95/EC relating to electrical equipment designed for use within certain voltage limits. The Declaration of Conformity may be obtained from Patton Electronics, Inc at www.patton.com/certifications.
Appendix B Specifications Chapter contents Voice connectivity .................................................................................................................................................39 Data connectivity ..................................................................................................................................................39 Voice processing (signaling dependent) ................................................................................................
SmartNode 4970 User Manual Note B • Specifications Refer to the software feature matrix for the most up-to-date specifications.
SmartNode 4970 User Manual B • Specifications G.711 Fax-Bypass Voice signalling SIPv2 H.
SmartNode 4970 User Manual B • Specifications Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Secure Auto-provisioning System CPU Motorola MPC8360 series operating at 400 MHz Memory: • 256 Mbytes RAM (DDR, 266MHz) • 32 Mbytes Flash Physical Dimensions:
SmartNode 4970 User Manual B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 7). Table 7. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4970/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.1 1.3.6.1.4.1.1768.100.4.23.1 SN4970/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.2 1.3.6.1.4.1.
SmartNode 4970 User Manual B • Specifications Table 7. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4971/4E96V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.19 1.3.6.1.4.1.1768.100.4.23.19 SN4971/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.20 1.3.6.1.4.1.1768.100.4.23.20 SN4971/4E30V120R .iso.org.dod.internet.private.enterprises.patton.products.sn4970.22 1.3.6.1.4.1.1768.100.4.23.
Appendix C Cabling Chapter contents Introduction ..........................................................................................................................................................45 Console .................................................................................................................................................................45 Ethernet .............................................................................................................................
SmartNode 4970 User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 7.
SmartNode 4970 User Manual C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. The Ethernet port on the SN4970 is Auto-MDX and uses any straight or crossover cable to connect to hubs, switches, PCs or other devices.
SmartNode 4970 User Manual C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 10 on page 47. Hazardous network voltages are present in the PRI cables.
SmartNode 4970 User Manual C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 12 on page 48. Hazardous network voltages are present in the PRI cables.
Appendix D Port pin-outs Chapter contents Introduction ..........................................................................................................................................................50 Console port..........................................................................................................................................................50 Ethernet ..........................................................................................................................
SmartNode 4970 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG 3–DTR 2–CD (N/C) 1–DSR 1 2 3 4 5 6 7 8 Pins 1 & 3 are connected together Figure 14. Console: EIA-561 (RJ-45 8-pin) port Note N/C means no internal electrical connection. Ethernet Table 8.
SmartNode 4970 User Manual D • Port pin-outs Table 9. Ethernet: RJ45 socket 1000Base-T Pin Signal 1 TRD0+ 2 TRD0- 3 TRD1+ 6 TRD1- 4 TRD2+ 5 TRD2- 7 TRD3+ 8 TRD3- PRI port Table 10. PRI: RJ-45 socket Note PRI port Pin USR 1 RX Ring 2 RX Tip 3 RX Shield 4 TX Ring 5 TX Tip 6 TX Shield Pins not listed are not used.
Appendix E SmartNode 4970 factory configuration Chapter contents Introduction ..........................................................................................................................................................
SmartNode 4970 User Manual E • SmartNode 4970 factory configuration Introduction The factory configuration settings for SmartNode 4970 are as follows: #----------------------------------------------------------------# # # # Factory configuration file # # # #----------------------------------------------------------------# dns-relay timer PROVISIONING now + 1 minute "provisioning execute PF_PROVISIONING_CONFIG" sntp-client sntp-client server primary pool.ntp.
SmartNode 4970 User Manual E • SmartNode 4970 factory configuration profile napt NAPT_WAN profile dhcp-server DHCPS_LAN network 192.168.1.0 255.255.255.0 include 1 192.168.1.10 192.168.1.99 lease 2 hours default-router 1 192.168.1.1 domain-name-server 1 192.168.1.
Appendix F End user license agreement Chapter contents End User License Agreement .................................................................................................................................56 1. Definitions ..................................................................................................................................................56 2. Title .............................................................................................................................
SmartNode 4970 User Manual F • End user license agreement End User License Agreement By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions: 1. Definitions A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves.
SmartNode 4970 User Manual F • End user license agreement If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS 227.
