Product guide

Chapter 6: Diagnostics/Maintenance 6-4
Communication between computer’s
COM port and Tenor BX serial port can-
not be established.
Verify DB-9 cable is firmly placed in the unit’s con-
sole port and your PC’s serial port.
Verify Terminal port settings at 38400 BPS 8N1 No
Flow Control.
Tenor BX cannot receive or transmit
calls.
Check BRI port LEDs. If unlit, it indicates that the
BRI lines may be down.
Generate alarm list for more information.
Contact Central Office for interface issues.
Common Symptom/Problem Description/Solution
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