User manual

29: Configuring SLA reporting on Monitor

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Figure 94: An example SLA report showing two devices

Note: for this report two routers have been added. When you have configured

the SLA Report, Monitor will periodically access the router, every hour, and

initiate a ‘create scheduled task’ on a router. This task tells a router to upload

SLA statistics to Monitor. If Monitor is unable to schedule a task a due to an

outage, it will attempt to connect again to a router when the connection is back

up.

29.4 Viewing an SLA report

To view an SLA report, access any router on Monitor that has been added to the

SLA report.

Click SLA Reporting.

Select the relevant report in the drop down menu and select a date.

Figure 95: The generate SLA report page

Click Generate and the report will open.

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GW1000 Series User Manual

Issue: 2.4 Page 219 of 255