User guide
V2.5 6
The rst time you connect, you will be taken to a special page to activate your
broadband service.
Enter your rst name, last name and specify your preferred Virgin Broadband
e-mail address. This will become the primary e-mail address that Virgin will send
notications to from time to time.
You will also have 4 additional e-mail addresses available.
Simply log into the section of the Virgin Broadband website to add and
administer your extra addresses or give us a call on for help.
Indicator - This indicator indicates the status of the Virgin Broadband USB Modem:
Off: The Virgin Broadband USB Modem is powered off•
Green: Blinking twice - The Modem is searching for a network or no network is •
available
Green: Blinking once - The GSM network is normal•
Dark Blue: Blinking twice - The Modem is powered on but the Connection software •
is not running
Green: Steady - GPRS data service is established•
Dark Blue: Steady - UMTS data service is established•
Light Blue: Steady - HSPA data service is established•
When you plug in your Modem the Virgin Broadband USB Modem software will now
start automatically. To start the software manually, follow the directions below:
Double click on the icon on your desktop
When you’re nished, click and close the software, or simply
remove the USB Modem
Start the Virgin Wireless Broadband Connection software located in your
Applications folder
Click and you’re online! If you close the software whilst connected,
you will disconnect from the network
To close the Virgin Broadband Connection software, click or the found in the
top right of the application. Alternatively, you can right-click on the
Icon displayed in the Task Bar and select .