Specifications

VirginBroadbandService–ServiceDescription(S FOA) July2007
9
(ii) if youmeettheeligibilitycriteriaofthepricingplan to which you
want tochangeto.
(b) Underthetermsofapricingplanorspecial,theremaybecertainconditions
relatingtochangingyourpricingplan.
(c) Changingyourpricing plandoesnotaffecttheminimumtermof your
agreement.
6.5 Howoftenwill webill you?
(a) Wewilltrytoincludeon yourbillallchargesfor there levantbillingperiod.
However,thisisnotalwayspossibleandwemayincludetheseunbilled
chargesinalaterbill(s).
(b) Wewillsendyouamonthlybill viaemail for youruseof ourserviceandfor
any servicesusedearlieriftheyhaven’tbeenpaidby you.
(c) If yourserviceiscancelled,wewillsendyourbill bypost.
6.6 What willappearonyourbill?
(a) Wewillchargeyouaprorat ed minimummonthlyspendfeeon yourfirstbill
wesendyouforthepartof themonth yourserviceisconnected.
(b) Wewillplaceyourserviceonasinglebillwithoneormoreotherservicesthat
youhavewith us.
6.7 Wemayuseabillingagenttobill you
Wemaybill youusingabillingage nt(whichmaybeanotherVirginMobile group
company).
6.8 What typesofpaymentmethodsmayyouuse?
(a) Youmu stpayfortheservicesbydirectdebitfrom yourbankaccountorcredit
ordebitcard.
(b) If yourpaymentisnothonoured(forexample,inthecaseofinsufficientfund s
fordirectdebitorcreditcardpayment,oradishonouredchequeora
chargebackforacredit cardpayment), wemaychargeyouafee.
6.9 Whenmustyoupay yourbill?
(a) Subjectto clause10.4 ofthegeneralterms,youmustpaytheentireamount
billedbytheduedatespecifiedinthepaymentnotification,billorasotherwise
notifiedby us,exceptforanydisputedfeesorchargesforwhichwehave
suspendedpaymentobligations.
6.10 What happensif youdonotpay yourbillbytheduedate?
(a) If youdonotpay yourbillbythedatethepaymentisdue,wemay:
(i) chargeyouadishonour fee(s).