Specifications

VirginBroadbandService–ServiceDescription(S FOA) July2007
12
yourcomputer. Youagreethatyouwillnotmakeaclaimagainstusinrespect
ofthesoftwareoritsperformance.
(e) Thesoftwaremaynotcompatiblewithsomeoperatingsystems,including
versionsofoperatingsystemsolderthanM icrosoftWindowsXPSP2 and
MacintoshOS 10.4 operatingsystems. 64biteditionsofWindowsmaya lsobe
incompatiblewiththeservice.
(f) Weprovidesupportforthesof tware,butdonotprovidesupportforsoftware
notsuppliedby us.
(g) Youmu stnotdisassemble,decompileorreverseengineerany sof tware
providedby us.
7.5 HowdoestheUSB modemor homemodemchooseanetworkto supplythe service?
(a) TheUSBmodemandsoftware(inthecaseoftheMobileBroadbandoption)or
thehomemodem(inthecaseoftheBroadbandatHomeoption)automatically
transfersbetweentheHSDPAnetwork,the3Gnetwo rkandtheGSM networks,
maintainingyourconnectio nduringdatatransfers. They monitornetwork
availabilityandconnecttooneofthethreenetworktypesinthefollow ing
order:
(i) HSDPA network;
(ii) 3Gnetwork;and
(iii) GSMnetwork.
(b) Ifthenetworkyouareconnectedtobecomescongestedandthereisnoother
networkavailableyourconnectionmaydropout.Ifthereiscongestion (or you
movelocations,if youhavechosentheMobileBroadbandservice),theUSB
modemandsoftwareor homemodemwilldetermineifitispossibletoselecthe
ano thernetworkaccordingtothehierarchyabove.
(c) Duringhandoverbetween networkst heremaybeashortperiodoftime(upto
20seconds)duringwhichdatadoesnottransfer.
7.6 InternationalRoamingusingMobileBroadband
InternationalR oaming isnotavailablewiththeMobileBroadbandservice.
8 REGISTRATION
8.1 Howdoyou connecttotheservice?
Toconnecttotheserviceyouneedtoload theUSBmodemandsoftware(fortheMo bile
Broadbandoption)orplugin t hehomemodem(fortheBroadbandatHomeoption)and
followtheinstallationinstructions.Onceinstalledyoumayconnecttotheserviceat
anytimeduringthetermoftheagreementby launchingthesof twarefrom yourlaptop
orpersonal computerinanylocationcoveredbytheHSDPAnetwork,3Gnetworkand
GSMnetwork.