User guide

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IS YOUR ACCOUNT ACTIVATED?
Pre-Paid Customers
First up, you need to activate your service:
CLICK virginmobile.com.au/activate
NB: You’ll need a different internet connection to
activate online.
or CALL 1300 763 039
See page 7 for the final steps to get online.
Post-Paid Customers
Your service is already activated, so head to page 7 for the final steps to get online.
TOP SECRET NOTES
E-mail Address: @virginbroadband.com.au
E-mail Password:
Service Number: __ __ __ __ __ __ __ __ __ __
Account PIN: __ __ __ __ __ __
See page 5 for tips on managing your account.
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