User guide

14
SETTING UP YOUR E-MAIL
You can access your email via our web mail page at: webmail.virginbroadband.com.au
Your Username is your full email address including the @virginbroadband.com.au part.
Simply enter your Username and your email password to send and receive email. You can access your
email account from any Internet connection on any computer. Alternatively, you can configure your
account to be used through an email client like Outlook or Apple Mail by using the basic settings below:
Account Type: POP3
Incoming Mail server: mail.virginbroadband.com.au
Outgoing Mail server: smtp.virginbroadband.com.au
Account Name: Your full email address ([e-mail])
Password: The password you created with the email address.
If you need specific, step by step instructions for any particular email program, visit our online FAQ’s:
virginmobile.custhelp.com
VIRGIN MOBILE USB MODEM INFORMATION
SIM card information
• To help protect against damage from an electronic discharge (e.g. static electricity) please do not
touch the gold SIM card connectors. As a precaution, always make sure that your USB modem is in
your hand before inserting or removing the SIM card.
• You should avoid removing the SIM card where possible, as it may damage it or the modem.
• Only a Virgin Mobile SIM card will work in your USB modem.
• If you remove the SIM, your USB modem will not find the network.
• If the SIM is not properly inserted, you’ll see the following error message. “Remove and re-insert the
SIM and try again.”
• To replace the SIM, unplug the USB modem first.