BROADBAND USB Modem E160e User Guide Get online fast – see page 2
IS YOUR ACCOUNT ACTIVATED? Pre-Paid Customers First up, you need to activate your service: CLICK v irginmobile.com.au/activate NB: You’ll need a different internet connection to activate online. or CALL 1300 763 039 See page 7 for the final steps to get online. Post-Paid Customers Your service is already activated, so head to page 7 for the final steps to get online.
TABLE OF CONTENTS Is your account activated? 2 What’s in the box? 4 Welcome 5 Managing your account 5 System requirements 6 Easy setup in 3 steps 7 Your first connection 11 LED status information 13 Setting up your email 14 USB modem information 14 Safety information 17 Compliance & Disclamer 21 Trademarks 22 Questions? 23 3
WHAT’S IN THE BOX • Virgin Mobile USB modem • USB one port extension cable • User Guide with SIM card attached, if it’s not already in the modem. GETTING TO KNOW YOUR DEVICE FEATURES • HSDPA/UMTS (900/2100MHz). • GSM/GPRS/EDGE (850/900/1800/1900MHz). • Check your connection instantly with the built-in LED indicator. • Micro SD Card Slot. • Plug & Play. • ompatible with nearly all modern desktop and laptop computers equipped with Microsoft Windows C or Mac OS X operating systems.
WELCOME TO VIRGIN MOBILE Congratulations! That cool gadget you’ve got in your hands is going to let you take the internet with you, so you’ll never have to miss a beat. Your new USB modem is easy to connect. You don’t have to waste time configuring advanced settings simply plug it into a compatible computer and let the installer work its magic! You’ll be surfing the web in no time. Managing Your Account Checking Your Data Usage & Topping Up Your Account To check your usage, go to mybroadbandusage.
Using webmail To use the Virgin Broadband Webmail service, go to webmail.virginbroadband.com.au and log in with your full Virgin Broadband email address and email password. Checking your account details To check your account details, go to virginmobile.com.au and log in with your service number and the 6 digit PIN you set up when you opened the account. Managing your E-mail address You can delete, edit and manage your existing email addresses or add new ones through the following page: mybroadbandusage.
USING YOUR VIRGIN MOBILE E160E MODEM 1. Inserting the SIM If your Virgin Mobile SIM is not already installed, follow the steps below. 2. Connecting your modem to your computer 1. Connect the modem to your computer. 2. A lternatively, you can use the supplied USB extension cable to connect the modem to your computer.
3. Follow the relevant steps on page 9 to install the connection software.
3. Installing the connection software Software installation for Windows • Make sure the Modem is powered on. • After connecting the Modem’s USB cable to your computer, the set-up software will run automatically. • I f the software does not run automatically, go to “My Computer”, which should be located on your Windows desktop, and browse to the disk drive labelled “VIRGINMOBILE”. Double-click on “Autorun.exe”, to start the installation program 1. Choose ‘Install’ and then click ‘Continue’. 2.
Software installation for Mac OS X 1. Make sure the computer is powered on. 2. A fter connecting the USB modem using the supplied USB cable, a folder containing the installation software will automatically open. 3. Under ‘Install’ or ‘Run Program’, double-click on ‘Virgin Mobile’ to begin the installation process. 4. Please read and agree to the Software Licence Agreement and click ‘Continue’ to proceed. 5. If you agree to the terms of the Software Licence Agreement, click ‘Agree’ to proceed. 6.
YOUR FIRST CONNECTION The first time you connect you’ll be taken to a special page to register your broadband service. Enter your first and last names and set up your primary Virgin Broadband email address, which we’ll use to contact you from time to time. Make a note of this email address & password on the inside of the front cover. You’ll need them to check your usage. Your username and password are the same as for your primary email account.
Closing the software Windows To close the connection software, click “Close” or the “X” found in the top right of the application window. Alternatively, you can right-click on the Virgin Mobile icon in the Task Bar and select Exit. Mac OS X To close the connection software, click the red circle in the top left of the application window.
LED STATUS INFORMATION This light indicates the status of the USB modem. Colour Status Meaning Green Blinking (twice every 3 secs). The modem is powered on. Green Blinking (once every 3 secs). The modem is registered to a GSM/ GPRS/EDGE network. Blue Blinking (once every 3 secs). The modem is registered to a UMTS network. Green On. The modem is connected to a GPRS/EDGE network. Cyan On. The modem is connected to a HSDPA network. - Off. The modem is not connected.
SETTING UP YOUR E-MAIL You can access your email via our web mail page at: webmail.virginbroadband.com.au Your Username is your full email address including the @virginbroadband.com.au part. Simply enter your Username and your email password to send and receive email. You can access your email account from any Internet connection on any computer.
DETAILED MODEM TECHNICAL SPECIFICATIONS Dimensions • 70.15 mm x 25.64 mm x 11.60 mm Weight • <25 g External Interfaces • Standard USB Interface(type A) Indicator • 1 LED indicating the status of the E160e Antenna • Internal antenna • External antenna Interface (not supported) SIM/USIM • 6 PIN SIM card interface Expandable Memory • Micro SD Card Slot supporting card capacities of up to 32GB.
Acronyms and Abbreviations EDGE - Enhanced Data Rates for GSM Evolution GPRS - General Packet Radio Service GSM - Global System for Mobile Communications HSDPA - High Speed Downlink Packet Access OS - Operating System PIN - Personal Identification Number SAR - Specific Absorption Rate SIM - Subscriber Identity Module UMTS - Universal Mobile Telecommunications System USB - Universal Serial Bus USIM - UMTS Subscriber Identity Module 16
SAFETY INFORMATION Read the safety information carefully to ensure the correct and safe use of your wireless device. Interference Do not use your wireless device where using the device is prohibited or when it causes danger or interference with electric devices. Medical devices • hen using your wireless device follow the rules and regulations set forth by hospitals and health W care facilities. • Some wireless devices may affect the performance of hearing aids.
Transit safety • bserve local laws and regulations while using the wireless device. To prevent accidents, do not use O your wireless device while driving. • F signals may affect electronic systems of motor vehicles. For more information, consult the R vehicle manufacturer. • In a motor vehicle, do not place the wireless device over the air bag or in the air bag deployment area. • bserve the rules and regulations of airline companies. When boarding, switch off your wireless O device.
Care and maintenance It is normal that your wireless device gets hot when you use or charge it. Before you clean or maintain the wireless device, stop all applications and disconnect the wireless device from your PC. • se your wireless device and accessories with care and in a clean environment. Keep the wireless U device from a fire or a lit cigarette. • Protect your wireless device and accessories from water, vapour and keep them dry. • Do not drop, throw or bend your wireless device.
Body worn operation Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the device must be used with a minimum of 1.5 cm distance from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. Regulatory information The following approvals and notices apply in specific regions as noted.
Australian Compliance This wireless device is manufactured in accordance with the Australian Communications and Media Authority (ACMA) compliance. * This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body when using it via USB cable. Copyright © 2009 Virgin Mobile (Australia) Pty Limited Copyright © 2009 Huawei Technologies Co., Ltd.
Trademarks Virgin Mobile and Virgin Broadband are trademarks of or licensed to Virgin Mobile (Australia) Pty Limited. All other trademarks mentioned in this manual are the property of their respective holders. and HUAWEI are trademarks of Huawei Technologies Co., Ltd. All other trademarks mentioned in this manual are the property of their respective holders. Notice The information in this manual is subject to change without notice.
Got a question we haven’t answered here? • Try virginmobile.custhelp.com or • Send an email at virginmobile.com.au/contactus • Virgin Mobile stores are dotted around Oz – check online for your nearest • Old school mail can be addressed to: Virgin Mobile Locked Bag 17 Royal Exchange NSW 1225 Or Reply Paid 68456 NSW 2001 When you connect to Virgin Mobile, we need to collect personal information from you. We follow strict guidelines to keep your details safe.
User Guide For instructions on installing your SIM, see Page 7.
