User guide

120 Resources
Device Location
● Avoid moisture or extreme temperatures.
● For improved reception, place the device near a closed window.
● Place your device within easy reach of a reliable power supply and the computer to which it will be
connected.
Improving Signal Strength
● Make sure you’re inside a 3G or 4G coverage area.
● Try reorienting your device.
● Move the device and your computer to another location — you may be in or near a structure that is
blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the Overdrive
Pro 3G/4G Mobile Hotspot and other wireless devices decreases the signal strength.
● Place the device in a centralized location, as high as possible in the room.
● Make sure there’s plenty of space around your device to provide the best signal reception.
● Keep the device at least 3–6 feet away from electrical devices that generate RF interference (for
example, microwaves, TVs, 2.4 GHz cordless phones, cellular phones, baby monitors, wireless
speakers). If you’re not using these electrical devices, turn them off.
● If possible, place your devices so that the signal passes through open doorways or drywall, as
opposed to concrete, brick, metal, walls with insulation, and so on.
● If you cannot obtain service, contact your service provider — a network or account problem may be
preventing you from obtaining service.
Improving Wi-Fi Performance
● Try a different channel number. (See “Wi-Fi Channel” on page 89.)
● Check whether any device updates are available. (See “Updates” on page 57.)
● See the tips in “Improving Signal Strength” on page 120.
● Limit the number of Wi-Fi users (Advanced Settings > Wi-Fi > Network > Max Number of Users).
● Select a longer Wi-Fi range (Advanced Settings > Wi-Fi > Network > Long Wi-Fi Range > Battery or
USB
Powered or AC Powered).
Windows XP Users
1. Open the Device Manager.
䡲 Click Start > Settings > Control Panel.
䡲 Double-click System.
䡲 Click Hardware.
䡲 Click Device Manager.