User manual

Connecting
Windows XP set up
Step 01
Locate the Wireless Network icon in the
system tray on the bottom right hand
corner of your screen. Right click and
select View Available Wireless Networks.
Step 02
You should now see all the available
wireless networks. If you don’t see
wireless networks listed, click on Refresh
network list on the left hand side.
Depending on the type of device one or
two Virgin Broadband Wireless Network
Connections (also know as SSID) will
appear and will be something like
VM123456-2G and/or VM123456-5G.
We recommend you connect to the
5GHz Wireless Network Connection
if your device is compatible (if your
device isn’t compatible it won’t show
you this option). See page 24 for
more information.
Click the network name and then
click Connect.
Step 03
Next, you should then be prompted for
the Network Key. The default network
key is printed on the base of the
Super Hub. Look for the item labelled
‘Passphrase’.
Enter the Network Key (Passphrase) and
then click Connect. To hide the network
security key on the screen as you type it,
tick the box labelled Hide characters.
That’s it! You should be connected.
Mac OS set up
Step 01
First click the AirPort wireless icon in
the top right of the screen, near the
clock. If you do not see this icon, you
will need to connect to your wireless
router via Apple > System Preferences >
Network > AirPort or, on older Macs,
via Applications > Internet Connect.
Your router should appear in the list as
VM123456-2G. and/or VM123456-5G.
The actual network name (known as
the SSID) can be found on the base of
the Super Hub.
Step 02
Click the network name. If you have
the option of ‘2G’ which is 2.4GHz, or
‘5G’ which is 5GHz, we recommend
that you select ‘5G’ - see page 24 for
more information.
You should then be prompted for
the Password. The default Password
(Passphrase) can also be found printed
on the base of the Super Hub.
Then click OK.
That’s it! You should be connected.
16 17
Virgin_Broadband_Brochure_reskin_AW_v2.indd 16-17 06/05/2014 15:24