User manual

Windows 7 set up
Step 01
First locate the Wireless Network icon in
the system tray on the bottom right hand
corner of your screen.
Step 02
Right click on the icon to show a list of
Wireless Network Connections available.
Depending on the type of device one or
two Virgin Broadband Wireless Network
Connections (also know as SSID) will
appear and will be something like
VM123456-2G and/or VM123456-5G.
We recommend you connect to the 5GHz
Wireless Network Connection if your
device is compatible (if your device isn’t
compatible it won’t show you this option).
See page 24 for more information.
Click the network name and then
click Connect.
Note: If you don’t see your connection,
try clicking the double arrow in the top-
right corner of the menu to scan again
for available wireless networks.
Step 03
Next, you should then be prompted for
the Security Key or Passphrase, this is
printed on the base of the Super Hub.
Enter the Security Key and then click
Connect. To show the Security Key on
the screen as you type it, tick the box
Display characters.
That’s it! You should be connected.
Windows Vista set up
Step 01
Locate the Wireless Network icon in the
system tray on the bottom right hand
corner of your screen. Right click and
select Connect to a network.
Step 02
You should now see all the available
wireless networks.
Depending on the type of device one or
two Virgin Broadband Wireless Network
Connections (also know as SSID) will
appear and will be something like
VM123456-2G and/or VM123456-5G.
We recommend you connect to the 5GHz
Wireless Network Connection if your
device is compatible (if your device isn’t
compatible it won’t show you this option).
See page 24 for more information.
Click the network name and then
click Connect.
Note: If you don’t see your connection,
try clicking the double arrow in the top-
right corner to scan again for available
wireless networks.
Step 03
Next, you should then be prompted for
the Security Key or Passphrase, this is
printed on the base of the Super Hub.
Enter the Security Key and then click
Connect. To show the Security Key on
the screen as you type it, tick the box
Display characters. That’s it! You should
be connected.
Connecting
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