User guide
V3.3.3 1
GETTING TO KNOW YOUR MODEM 2
FEATURES
2
SIMPLE SETUP
2
INSTANT PROTECTION
2
ADDITIONAL SECURITY
2
MINIMUM REQUIREMENTS
2
GETTING TO KNOW YOUR MODEM
2
FRONT PANEL DISPLAY
3
THE MAIN DISPLAY
3
INCOMING CALLS
3
MISSED CALLS
4
THE DISPLAY SCREEN SAVER
4
SETTING UP YOUR MODEM FOR
TELEPHONE AND INTERNET 5
CONNECTING THE MODEM
5
POSITIONING THE MODEM
5
USING YOUR TELEPHONE 7
CONNECTING YOUR PHONE
7
GENERAL PHONE USE
7
MAKING CALLS
7
SETTING UP VOICEMAIL
7
RETRIEVING VOICEMAIL
7
CALL WAITING
7
MANAGING TELEPHONE FEATURES
8
MISSED CALLS
8
INCOMING CALLS
8
OUTGOING CALLS
8
TELEPHONE SETTINGS
8
CALL FORWARDING
9
CALL WAITING
10
CALLER ID
10
CONNECTING TO
VIRGIN BROADBAND 11
CONFIGURING YOUR HOME NETWORK
11
USING THE ETHERNET CABLE
11
CONFIGURING YOUR ETHERNET
NETWORK ADAPTOR
12
WINDOWS XP
12
WINDOWS VISTA
13
APPLE
14
CONFIGURING YOUR INTERNET BROWSER
15
FOR FIREFOX
16
FOR SAFARI
16
QUICK SET UP WIZARD 17
SPECIFY A PASSWORD
17
SETTINGS
17
YOUR FIRST TIME ONLINE 23
CONFIGURING YOUR EMAIL
23
OUTLOOK EXPRESS
23
OUTLOOK 2003
23
OUTLOOK 2007
24
WINDOWS MAIL (VISTA)
24
APPLE MAIL
25
CHECKING YOUR USAGE
25
CONFIGURING YOUR WIRELESS CONNECTION
26
USING WIRELESS
26
WINDOWS XP
26
WINDOWS VISTA
27
APPLE
28
THE MANAGEMENT CONSOLE 29
CONNECTION STATUS
29
CONNECT / DISCONNECT
29
LOGIN STATUS
30
SMS SCREEN
30
TELEPHONE SCREEN
30
CONNECTIONS SETTINGS
30
SYSTEM SETUP
30
ADVANCED SCREEN
30
LOG OUT
30
COMMON
TROUBLESHOOTING STEPS 31
RESTORING FACTORY DEFAULT SETTINGS
31
CHANGING THE TIME ZONE
31
UNABLE TO MAKE OR RECEIVE CALLS
31
UNABLE TO ACCESS WEBSITES
33
SLOWER CONNECTION THAN EXPECTED
35
GLOSSARY 36
SPECIFICATIONS 38
GUIDELINES FOR SAFE
AND EFFICIENT USE
39
MY PASSWORDS 40
TABLE OF CONTENTS
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