Specifications

Manual # 016-0159-894 Rev H 01/07
289
12 - Troubleshooting
Issue Possible Cause Solution
Red 'X' in
Control console Turn on the power switch on the control console.
product control
not turned on
area on the main
screen
No connection Check the connections between the control
between the console and the Viper console.
Control console
and the Viper
console
Wrong console Verify the model of the console and select the
selected correct console from the product control setup
menu (Menu>Setup>Prod Control>).
Incorrect port Make sure that the communication port settings
setting are the same between the control console and the
Viper console.
Incorrect Use only the supplied communications cable.
communications
cable
Node connection See the CAN Troubleshooting section.
issue on CAN
system
Viper does not
The orange wire Do not connect the orange wire to a source of
completely power
is connected +12VDC.
down
directly to a 12V
power source
Vehicle battery
CAN nodes are Wire the CAN nodes through a relay or switched
discharges
wired directly to power source.
overnight
the battery