Specifications

Viper Installation and Operators Manual 2.08
288
General Issues
Issue Possible Cause Solution
Viper does not
No power to unit Check for +12VDC on pin 24 of the Viper power
power up.
cable.
Blown Fuse Check for continuity in 5 amp fuse in Viper
power cable.
Brightness Hold down the Menu button while pressing the up
turned down to arrow button.
low
Poor ground Make sure that pin 1 is connected to the battery
ground.
Unit is locked up Remove the power and re-apply the power.
Storage card not
You do not have Install the flashdisk into the slot, turn off Viper,
found. Viper
the flashdisk and then restart.
program cannot
installed
continue…
properly
CAN nodes not
No power to Verify that there is 12 volt power and ground to
detected.
CAN nodes the CAN node's logic power
Weak or dirty Verify that the 12 volt power to the CAN node is
power to the coming from the switch relay that is connected to
CAN nodes the battery
Water in CAN Open and dry the CAN node. Do not direct any
nodes pressure or wash stream directly at the CAN
nodes.
Corrosion in Disconnect and clean the CAN connections.
CAN
connections
Broken cable to Repair or replace cable.
node
Low power Verify at least +10VDC at node.
vol t age
Touchscreen does
Area touched Touch an area of the screen that contains a
not respond to
does not include selectable function.
touch
a selectable
function
System is busy Wait for system to finish processing previous
processing a requests.
previous request
Does not
Incorrect Make sure that you have entered the correct
recognize
Activation Activation key for the system. If so, contact
Activation
Key your Raven representative for help resolving this
Key
issue.
Red 'X' on GPS
GPS cable Check the cable between the GPS receiver and
button on the
disconnected the Viper console.
main screen
No power to the Check power to the GPS receiver.
GPS receiver
Incorrect port Make sure that the port settings on the Viper
setting console and the GPS receiver are the same.