User`s manual

User’s Manual
Arctic GPRS Router 6 Viola Systems Ltd.
Contents
Copyright and Trademark .......................................................................................................................2
Disclaimer and Revisions........................................................................................................................ 3
Declaration of Conformity........................................................................................................................ 4
Warranty and Safety Instructions............................................................................................................ 5
Contents..................................................................................................................................................6
1. Introduction .........................................................................................................................................7
About this User’s Manual ........................................................................................................... 7
The Arctic Platform..................................................................................................................... 8
2. Physical Interfaces ..............................................................................................................................9
Front Panel Description..............................................................................................................9
Side Panel Description.............................................................................................................11
Back Panel Description ............................................................................................................ 12
Product Information Label........................................................................................................13
Firmware Version .....................................................................................................................13
3. Getting Started ..................................................................................................................................14
Unpacking the Arctic ................................................................................................................14
Installation of the Arctic............................................................................................................14
Setting of the IP Address Using a Console.............................................................................. 15
Setting of the IP Address Using an HTML Browser.................................................................17
4. Arctic Configurator Tool ....................................................................................................................19
Login to Arctic Configurator .....................................................................................................19
General Usage of the Arctic Configurator ................................................................................ 19
5. Arctic Software Configuration ...........................................................................................................21
System Menu ........................................................................................................................... 21
Network Menu ..........................................................................................................................21
Firewall Menu........................................................................................................................... 29
Service Menu ........................................................................................................................... 30
Tools Menu ..............................................................................................................................32
Console .................................................................................................................................... 32
System Log and Recent events ...............................................................................................32
Modem info ..............................................................................................................................32
Send SMS ................................................................................................................................32
Default Settings........................................................................................................................32
7. GPRS ................................................................................................................................................ 33
Placing Arctic GPRS ................................................................................................................33
GPRS Antenna.........................................................................................................................33
SIM Card and Card Holder ......................................................................................................34
Configuring Arctic GPRS Settings ...........................................................................................34
Useful GSM/GPRS Information ...............................................................................................35
Troubleshooting .................................................................................................................................... 36
Common Problems ..................................................................................................................36
Technical Specifications........................................................................................................................ 37
Limited Warranty ................................................................................................................................... 38
Coverage.................................................................................................................................. 38
Excluded Products and Problems............................................................................................ 38
Remedies ................................................................................................................................. 38
Obtaining Warranty Service .....................................................................................................38
Technical Support .................................................................................................................................39
Contacting Technical Support..................................................................................................39
Recording Arctic Information....................................................................................................39