Specifications
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• Document the solution
– store the work for later use
Follow good documentation practices
21.2. Identifying the Arctic device
The Arctic device can be identified with the following:
Unique MAC address
• The sticker at the bottom of the device
• In command line: cat /proc/config/ethaddr
• From the Arctic GUI Æ System
Product/HW serial number
• The sticker at the bottom of the device
• From the Arctic GUI Æ System
IMEI of the device’s cellular modem
• Arctic GUI Æ Tools Æ Modem info
• In command line: modeminfo
Firmware version as additional information
• From the Arctic GUI Æ System
• In command line: firmware
21.3. System log
Arctic device has an embedded Linux, which prints important messages to the system log. The log
can be read in Arctic’s GUI Æ Tools Æ System log or with telnet connection command line by
cat /var/log/messages command.
In order to show hundred most recent messages in the syslog, use command tail -100
/var/log/messages.
In order to show ten most recent messages and constantly the new messages appearing in the
syslog, use command tail -f /var/log/messages.
Examples from system log:
Serial port RS1, console or data mode in Arctic Gateway product?
<15> Mar 5 21:14:30 serialgw[RS1]: Checking RS1 mode (console or data)
<15> Mar 5 21:14:30 serialgw[RS1]: RS1 is on data mode
Is there an accepted connection coming in to serial GW?
<15> Mar 5 21:14:45 serialgw[RS1]: incoming tcp connection from 172.30.30.30
<15> Mar 5 21:14:45 serialgw[RS1]: Incoming TCP connection accepted
Multiple consecutive connection attempts? Check the “new connection priority” parameter”.
<15> Mar 5 21:20:28 serialgw[RS1]: New connection request
<15> Mar 5 21:20:28 serialgw[RS1]: Already connected, rejecting
How the Modbus GW serial port shows in the log?
<15> Mar 5 20:03:37 modbusgw[RS2]: Network protocol is ModbusTCP
A wrong PIN number?
<15> Mar 10 05:15:04 setpin: PIN status:Requires PIN1
<15> Mar 10 05:15:04 setpin: PIN attempts left:1 (Arctic requires >=2 for PIN1)
<15> Mar 10 05:15:04 setpin: Please check SIM manually