User Manual

20
Troubleshooting
Fault Check Read
Power supplied but the
camera cradle is not moving.
Check that the camera cradle tilt lock is
disengaged.
Locking the camera cradle
Head not operating. Check that the power switch is ON. Powering up
Ensure that the power and EPL cables
are connected and secure.
Power and EPL
connections
Check the power supply to the Head.
Check that power is being supplied from
the Pedestal or Height Drive or studio
supply.
If operating the Head remotely, check that
the camera is enabled on the Control
Panel. The camera button appears white
when the camera is online, and grey
when the camera is offline and the Head
set to manual operation.
Switching to Robotic mode
Check the Head fuses and replace as
necessary. The Head requires two T6.3A
fuses.
Changing the fuse
Camera and payload moving
to far on the pan and tilt axis
in robotic operation.
Check the pan and tilt limits using the
Fusion Setup & Test configuration
software tool.
Setting pan and tilt
movement limits
Camera Operator unable to
move the Head about the pan
and tilt axis.
Check that the pan and tilt axis are
switched to manual operation. The pan
and tilt robotic/manual rotary switches
must be set to ‘man’.
Switching to Manual mode
Camera and payload falling
away when the camera cradle
is tilted.
Check that the Head and payload is
correctly balanced.
Balancing the Head and
payload