Warranty

• Condensation or damage as a result of condensation (Note: unless due to insulating glass
failure, most condensation problems are related to excessive humidity levels in a structure; contact a
heating/air conditioning specialist for help).
• Damage or poor product performance resulting from installation into a condition that exceeds
product design standards and/or certified performance specifications and/or does not comply with
applicable building codes.
• Hardware, accessories or inserts that are not provided by us.
• Damage as a result of drilling, cutting, or screwing through the door face (e.g. installing a mail
slot).
• Cost for labor, removal or disposal of defective product(s), installation or finishing of the
replacement door or component.
• Incidental or consequential damage. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so this may not apply to you.
Important Legal Information
Please read this carefully. It affects your rights. This Limited Warranty document sets forth our
maximum liability for our products. We shall not be liable for special, indirect, consequential, or
incidental damages. Your sole and exclusive remedy with respect to any and all losses or damages
resulting from any cause whatsoever shall be as specified above. We make no other warranty or
guarantee, either express or implied, including implied warranties of merchantability and fitness for a
particular purpose to the original purchaser or to any subsequent user of the Product, except as
expressly contained herein. In the event state or provincial law precludes exclusion or limitation of
implied warranties, the duration of any such warranties shall be no longer than, and the time and
manner of presenting any claim thereon shall be the same as, that provided in the express warranty
stated herein. This Limited Warranty document gives you specific legal rights, and you may have other
rights that vary from state/province to state/province. Any dispute, controversy or claim arising out of
or relating to this warranty, any alleged breach thereof, or the use or sale of the products to which this
warranty applies shall be resolved by mandatory and binding arbitration administered by the American
Arbitration Association in accordance with its commercial arbitration rules. Original purchaser agrees
that they may assert claims against Victoriya International, LLC in their individual capacity only, and not
as a plaintiff or class member in any purported class action proceeding. Rejection of these dispute
resolution provisions must be sent to Victoriya International, LLC at the address provided herein within
thirty (30) days of original purchaser’s receipt of the Products to which this warranty applies.