Operation Manual

12
G
Troubleshooting
Problem Possible reason Possible solution
Robot does not detect cliffs. • Cliff sensors are dirty. • Clean the sensors with a dry
cloth.
Main brush does not work
properly.
• Main brush got stuck and could
not rotate.
•Main brushes are jammed.
•Main brushes are incorrectly
assembled.
• Clean main brushes.
•Insert main brushes correctly.
Robot stops cleaning or does not
start cleaning and all light
indicators are flashing.
• Main brushes are jammed
• Drive wheels are jammed.
• Dustbin is not inserted correctly.
• Motor is defective.
• Clean main brushes and
restart.
• Clean drive wheels and restart.
• Insert dustbin and restart
• Contact Vileda Service (see
last page).
Central light indicator is flashing. • Low battery. • Recharge battery.
Robot only moves in circles in the
same position.
• One wheel is blocked. • Remove hairs and dirt from
wheels.
Timer does not work. • No battery or low battery.
• Timer is not synchronized.
• Distance between Timer and
robot is too big.
• Insert charged battery.
• Synchronize Timer (see section
"Using the Product").
• Ensure that distance between
Timer and robot is less than
10m.
Robot cannot find the Charging
Station.
• Charging Station is not properly
connected to the mains.
• Charging station is covered by
any obstacle.
• Obstacle sensors of robot or
docking sensor of Charging
Station are dirty.
• Charging Station is not
synchronized.
• Battery of robot is totally empty.
• Remove the battery carefully and
insert it again.
• Plug the charger correctly to
the mains and to the Charging
Station and check if power
indicator lights up.
• Ensure there is no obstacle
within 3m in front of the
charging station and within
0.5m from its side.
• Clean the sensors with a dry
cloth.
• Synchronize Charging Station
(see section "Battery Charging
& Recharging").
• Charge the robot once
manually.
Robot does not start scheduled
cleaning.
• Robot is turned off.
• Robot is not physically
connected to the power station.
• Weekday for autonomous
cleaning is not selected.
• Turn the robot on by pressing
the power switch.
• Connect the robot to the power
station (see section “Battery
Charging & Recharging”).
• Select weekday for autono-
mous cleaning (see section
"Using the Product").
Low Battery after charging for 12
hours
• Charger or battery is defective. • Contact Vileda Service (see
last page).