User Manual

CARE & USE/INSTALLATION
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35
VIKING RANGE, LLC LIMITED WARRANTY
I. Limited Lifetime Warranty
The stainless steel grill body, brass grill burners, cooking
grates, ProSear
TM
burner and rotisserie infrared burner
are warranted to be free from defects in material and
workmanship when subjected to normal domestic use and
service for the lifetime of the original purchaser. This warranty
excludes surface corrosion, scratches, and discoloration which
may occur during normal use. This warranty is limited to the
replacement of the defective parts, with the owner paying all
other cost including labor, shipping and handling.
II. Limited Five-Year Warranty
The following grill parts are warranted to be free from defects
in material and workmanship, when subjected to normal
domestic use and service, for a period of five (5) years from
the original date of purchase; warming racks, spit rods,
briquette trays, manifolds and gas valves. This warranty is
limited to the replacement of the defective parts, with the
owner paying all other costs including labor, shipping, and
handling.
III. Limited two-Year Warranty
All other grill components are warranted to be free from
defects in material and workmanship, when subjected to
normal domestic use and service, for a period of two (2) years
from the original date of purchase. This warranty is limited to
the replacement of the defective parts, with the owner paying
all other costs including labor, shipping and handling..
IV. Limited One-Year Warranty
For a period of one (1) year from the original date of
purchase, Viking will replace or repair parts found to be
defective at no cost to the original purchaser. This includes
the cost of shipping replacement parts and, where necessary,
service labor at prevailing local rates by a Viking authorized
service person. Service will be provided during normal
business hours and must be authorized in advance by Viking.
IV. Limitations & Exclusions
1) This Warranty shall apply to products purchased and
located in the United States and Canada. Products must
be purchased in the country where service is requested.
2) Warranty applies only to the original purchaser and may
not be transferred.
3) Warranty is in lieu of all other warranties expressed or
implied and all other obligations or liabilities related to the
sale or use of its grill products.
4) Warranty shall not apply and Viking Range, LLC is not
responsible for damage resulting from misuse, abuse,
alteration of or tampering with the appliance, accident,
hostile environment, flare-up fires, improper installation,
or installation not in accordance with the instructions
contained in this manual, or the local codes.
5) Viking Range, LLC shall not be liable for incidental,
consequential, special or contingent damages resulting
from its breach of this written warranty or any implied
warranty.
6) Some states do not allow limitations on how long an
implied warranty lasts, or the exclusions of or limitations on
consequential damages. This warranty gives you specific
legal rights and you may have other rights which vary from
state to state.
7) No one has the authority to add to or vary Viking’s
warranty, or to create for Viking any other obligation or
liability in connection with the sale or use of its products.
8) Limited to the replacement of defective parts with the
owner paying all other costs including labor.
V. What is not covered: Viking Range, LLC shall not be
responsible for and shall not pay for the following
1) Installation or start-up, damages or problems caused by
improper installation or use;
2) Service by an unauthorized service provider;
3) Damage or repair due to service by an unauthorized
service provider or use of unauthorized parts;
4) Warranty does not apply to products installed in any
commercial or non-residential application. Examples of
excluded applications include, but are not limited to day
care centers, schools, bed and breakfast centers, churches,
private clubs, fire stations, club houses, common areas in
multi-family dwellings, restaurants, hotels, nursing homes,
food service locations and institutional food service
locations.
5) To correct normal adjustments or settings, due to improper
installation, commissioning or local gas supply properties.
6) Shipping and handling costs, export duties, installation,
removal, or re-installation cost.
7) Display models are sold “as is”. If you have purchased
a display model, please be advised that it is sold “as is”
and that it is subject to the following warranty exclusions:
any exterior or cosmetic damage is nonwarrantable;
any missing components will be replaced at consumers
expense; major handling damage to manifold, valve and
ignition system will be serviced at consumer’s expense; all
other warranty’s (standard warranty) will remain in effect.
8) The cost of a service call to diagnose trouble.