User Manual and Installation Guide

6
Service Information
If service is required, call your authorized service agency.
Have the following information readily available:
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range at [phone] or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
The serial number and model number for your storage drawer is located on an identifi cation plate mounted on the top left side of the
drawer housing. Pull out the drawer for access. The serial and model number for your access doors is located on an identifi cation
plated located on the back side of the frame.
Record the information indicated below. You will need it if service is ever required.
Model No. _____________________________________ Serial No. ____________________________________________________
Date of Purchase ________________________________ Date Installed ________________________________________________
Dealer’s Name _______________________________________________________________________________________________________
Address _____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual for future reference.
Stainless Steel Parts
Some stainless steel parts may have a plastic protective wrap which must be removed. All stainless steel body parts should be wiped
regularly with hot, soapy water and with a liquid cleaner designed for that material to remove fi lm residue. DO NOT use steel wool,
abrasive cloths, cleansers, or powders. If it is necessary to scrape stainless steel to remove encrusted materials, soak the area with hot
towels to loosen the material, then use a wooden or nylon spatula or scraper. DO NOT use a metal knife, spatula, or any other metal
tool to scrape stainless steel. Scratches are almost impossible to remove. DO NOT permit citrus or tomato juice to remain on stainless
steel surface, as citric acid will permanently discolor stainless steel. Wipe up any spills immediately.
CAUTION
Do not use any cleaning agent with chlorine or chlorine
compounds on stainless steel fi nish. Chlorine and chlorine
compounds are corrosive to stainless steel
Cleaning and Maintenance