Use and Care Manual

27
Warranty
FREESTANDING DUAL FUEL RANGE WARRANTY
TWO YEAR FULL WARRANTY
Freestanding dual fuel ranges and all of their component parts, except as detailed below*†, are warranted to be free from defective materials
or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase. Viking Range, LLC, warrantor,
agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
* 90 DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or workmanship (such as scratches
on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail purchase or closing
date for new construction, whichever period is longer. Any defects must be reported to the selling dealer within ninety (90) days
from date of original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all color
 nishes. However, slight color variation may be noticed because of the inherent di erences in painted parts and porcelain parts as
well as di erences in kitchen lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation
attributable to such factors.
* 90 Day Residential Plus: Viking products are designed and certi ed for residential use only. They are not intended for use in
commercial applications. Viking products should only be used in accordance to national and local codes. Viking is not responsible
for property damage or injury resulting from use in a commercial application. To support the manufacturing quality of its appliance’s
Viking will provide a full 90 day warranty for products used in “Residential Plus “applications. This “Residential Plus” warranty applies
to applications where use of the product extends beyond residential use but is in compliance with national and local code. In some
jurisdictions these applications are zoned as residential. Examples of, but not limited to, such applications covered by this warranty
are bed and breakfasts,  re stations, private clubs, churches, condominium/apartment common areas etc. Under this “Residential Plus”
warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period
of ninety (90) days from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period. This warranty covers parts and labor. This warranty excludes
use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations
FIVE YEAR LIMITED WARRANTY ON BURNERS
Any surface burner or oven element which fails due to defective materials or workmanship in normal residential use during the
third thru the  fth year from the date of original retail purchase will be repaired or replaced free of charge for the part itself, with
the owner paying all other costs, shipping, handling and labor. Aesthetic conditions such as corrosion, scratching, discoloration,
carbon/food build up or similar blemishes due to normal wear and tear or improper use or lack of maintenance is excluded from
this warranty.
WARRANTY TERMS
This warranty extends to the original retail purchaser of the product warranted hereunder and to each transferee owner of the product during
the term of the original purchaser’s warranty. The warranty is transferable by the original retail purchaser via home sale only. If a transferee owner
is unable to provide proof of purchase from the original purchaser and the product has not been previously registered, the production date of
the product, located in the serial number on the product, will serve as the e ective warranty start date.
The activation date of the warranty begins from the date of original retail purchase. In the case of new product purchase via building
development sales, activation begins from the earlier date of either certi cate of occupancy or 24 months from date of manufacture. Note date
of manufacture is identi ed by serial tag on product.
This warranty does not cover units purchased as b-stock, liquidation, salvage, seconds, refurbished, as-is, used products. This warranty shall
apply to products purchased in the United States and Canada. Products must be purchased in the country where service is requested. Warranty
service must be performed by a Viking Range LLC authorized service agency or representative. Warranty shall not apply to damage resulting
from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper
operation, or repair service of the product by anyone other than a Viking Range LLC authorized service agency or representative. This warranty
does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of breach of
warranty, breach of contract or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitations do not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and
making the product reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the
warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a
refund or replacement, at the warrantor’s discretion of the product or its component part or parts. Warrantor’s liability on any claim of any kind,
with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise
to the claim.
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a Viking Range LLC authorized service agent or representative. Service will be
provided during normal business hours Labor performed at overtime or premium rates shall not be covered by the warranty. To obtain warranty
service contact Viking Range LLC Customer Care at 1-888-845-4641. Please have model number, serial number, and date of original purchase
available when calling. IMPORTANT: retain proof of original purchase to establish warranty period. The return of the owner registration card is
not a condition of warranty coverage. You should, however, return the owner registration card so Viking Range LLC can contact you should any
question of safety arise which could a ect you. Any implied warranties of merchantability and  tness applicable to the above described burner
assemblies, infrared rotisserie burners, grill grates, and stainless steel parts are limited in duration to the period of coverage of the applicable
express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you. This warranty gives you speci c legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
Speci cations subject to change without notice