User`s guide

5 Support
Frequently Asked Questions
• Why is my system not reading the Memory Stick card?
Windows: Go to “Start/Settings/Control Panel/System/Device Manager.” Locate
the “Universal Serial Bus Controller.” Look for the item “USB to Memory Stick Class
Driver (Bulk Only).” Make sure there are no conflicts with other devices listed. Try
unplugging the Memory Stick reader and then plug it back in.
• Do I load the software from the CD before installing the Memory Stick reader?
Windows: No. Just plug in the USB Memory Stick reader and follow the onscreen
plug-n-play instructions.
Mac: Yes. The software must be installed from the supplied CD before the
reader can be connected to your computer.
• How do I format the Memory Stick card?
Windows: Go to the “My Computer”icon on your system’s desktop and locate the
drive letter for the Memory Stick reader. Right click on the driver letter and
select “Format.”
• Will the Viking USB IntelliFlash Memory Stick Reader work in Windows
95(OSR2) with USB support?
No. The Viking Memory Stick reader is only compatible with Windows Me, 2000
and 98.
Chapter 5
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VIKING COMPONENTS INTELLIFLASH USB MEMORY STICK READER USER’S GUIDE