Product manual

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PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

COMMUNICATION & SECURITY SOLUTIONS

ADA Compliant VoIP Emergency Phones with

Built-In Dialer and Digital Voice Announcer

Features

The 1600-IP Series ADA Compliant VoIP Emergency Phones

are designed to provide quick and reliable handsfree communi-

cation for SIP VoIP phone systems with PoE. All 1600-IP Series

phones meet ADA requirements for elevator/ emergency tele-

phones, and can be programmed from any Touch Tone phone

or PC on the same LAN. The phones can dial up to 5 program-

mable emergency numbers. In addition, the E-1600-20-IP and

E-1600-52-IP feature a second "INFO" button that will dial up to

5 non-emergency numbers.

The 1600-IP Series phones can be programmed to automati-

cally deliver a digital announcement to identify the location of the

emergency call. Alternatively, a DTMF Touch Tone code may

also be delivered. A “Call Connected” LED can be initiated man-

ually or automatically. All programming parameters, including

phone numbers and location numbers, are stored in non-volatile

memory, requiring no batteries. All units are PoE powered.

For outdoor installations where the unit is exposed to precipita-

tion or condensation, select 1600-IP Series phones are available

with Enhanced Weather Protection (EWP). EWP products fea-

ture foam rubber gaskets and boots, sealed connections, gel-

filled butt connectors, as well as urethane or thermal plastic

potted circuit boards. For more information, see DOD# 859.

• Self diagnostic reports via email (testing com, mic, speaker & switch)

• Automatic polling and programming software included

• 2 Amp relay contacts for door/gate or SL-2 strobe light control

• SIP compatible (see pg 3 for list of compatible IP-PBX phone systems)

• PoE powered (class 1, <4 watts)

• Automatic Noise Canceling (ANC) feature for proper operation in

noisy environments

• Network downloadable firmware

• Meets ADA requirements for Emergency Phones:

- Automatically lights the “Call Connected” LED

- Transmits a unique location I.D. code or voice announcement

- Grade 2 Braille label for the visually impaired

• Non-volatile digital voice announcer with 28 seconds of voice memory

• Handsfree operation

• Marine grade 316 stainless steel prevents corrosion on the stainless

steel models

• Dials up to 5 emergency numbers

• E-1600-20-IP and E-1600-52-IP dial up to 5 non-emergency “INFO”

numbers

• Cycles through backup phone numbers on busy or no-answer

• Optional Enhanced Weather Protection (EWP), EWP products are de-

signed to meet IP66 Ingress Protection Rating, see DOD# 859

• Hangs up on busy signal, time-out or touch tone command

• Remotely programmable

• Extended temperature range (-15°F to 130°F)

• 11 different chassis or board only available

• Available in 42” tower phone model E-1600-BLTIPEWP (DOD# 217)

• Optional PB-100 Polling System available (DOD# 232)

• Optional SL-2 or BLK-4-EWP strobe light kit available (DOD# 242/653)

• Optional E-1600A-MK-GNP Pedestal Mounting Kit (DOD# 227)

• Elevators

• Parking ramps/lots

• Emergency pool phones

• ATM machines

• Area of refuge locations

• Medical centers

Power: PoE class 1 (<4 watts)

Dimensions: See Installation and Specifications

Operating Temperature: -26° C to 54° C (-15°F to 130°F)

Humidity - Standard Products: 5% to 95% non-con-

densing

Humidity - EWP Products: Up to 100%

Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt

connectors

1600-IP Series

ADA Compliant VoIP

Emergency Phones

October 2, 2014

Applications

Specifications

www.vikingelectronics.com

Information: (715) 386-8861

VIKING

E-1600-65-IP E-1600-45-IP E-1600-60-IP E-1600-IP

E-1600-55-IP E-1600-03-IP E-1600-02-IP

• Lobbies

• Entryways

• Campus emergency stations

• Stadiums

• Convention centers

• Public access areas

* Americans with Disabilities Act of 1992 contains federal regu-

lations regarding elevator telephones (Public Law 101-336).

Beta Units Available

E-1600-20-IP E-1600-22-IP

E-1600-30-IP E-1600-32-IP

E-1600-50/52-IP

E-1600-53-IP

Summary of content (16 pages)

PAGE 1
Designed, Manufactured and Supported in the USA VIKING PRODUCT MANUAL 1600-IP Series ADA Compliant VoIP Emergency Phones October 2, 2014 C O M M U N I C AT I O N & S E C U R I T Y S O L U T I O N S ADA Compliant VoIP Emergency Phones with Built-In Dialer and Digital Voice Announcer E-1600-65-IP The 1600-IP Series ADA Compliant VoIP Emergency Phones are designed to provide quick and reliable handsfree communication for SIP VoIP phone systems with PoE.
PAGE 2
Viking VoIP SIP System Compatibility List NOTE: Exclusion from this list means only that compatability has not been verified, it does not mean incompatability. Infrastructure Class Vendor SBC Softswitch 3COM VCX PBX (session border controller) X X X Aastra X Asterisk X Atcom X BlueBox X Brekeke X X Freeswitch X X iptel.org X Kamailio MetaSwitch X OfficeSIP X OpenSIPS X Samsung Communications Manager (SCM) Siemens Communications Server (SCS) X X X X sip.antisip.
PAGE 3
Overview of Chassis and Mounting Options Model: E-1600-53-IP Model: E-1600-20-IP Description: 1600-IP board (PCB) only kit. Can be used to convert any analog Viking 1600ASeries phone to a VoIP version HxWxD: 5.0 x 5.0 x 2.25 Model: E-1600-IP HxWxD: 5.25 x 4.0 x 2.0 Mounting: Surface mount Description: 16 gauge steel with textured red powder paint Model: E-1600-45-IP HxWxD: 5.25 x 4.0 x 2.
PAGE 4
Definitions Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server. DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and assigns an IP address to allow the client to communicate with other devices on the network. DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.
PAGE 5
Installation and Specifications The following sections show specifications and installation instructions for the different chassis in the 1600-IP Series. E-1600-IP / E-1600-45-IP / E-1600-60-IP / E-1600-65-IP Optional Enhanced Weather Protection (EWP) Available* Dimensions: 133mm x 102mm x 51mm (5.25” x 4.0” x 2.0”) Shipping Weight: 1.13 kg (2.5 lbs.) Material: .
PAGE 6
E-1600-03-IP Optional Enhanced Weather Protection (EWP) Available* (Front View) Dimensions: 183mm x 149mm x 39mm (7.22” x 5.36” x 1.55”) Material: 14 gauge Marine grade 316 brushed stainless steel panel Shipping Weight: 1.36 kg (3 lbs.) Connections: Gel-filled butt connectors Mounting: Surface mount to walls, posts, single gang boxes, double gang boxes or 4” x 4” electrical junction boxes or recess mount in elevator phone boxes.
PAGE 7
E-1600-22-IP / E-1600-32-IP Optional Enhanced Weather Protection (EWP) Available* Dimensions: Overall - 127mm x 127 x 57mm (5.0” x 5.0” x 2.25”) Shipping Weight: 1 kg (2.12 lbs.) Front Panel Material: 14 gauge Marine grade 316 brushed stainless steel Connections: Gel-filled butt connectors *Optional Enhanced Weather Protection (EWP): The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards.
PAGE 8
E-1600-50-IP / E-1600-52-IP (2) 0.10 diameter mounting holes Optional Enhanced Weather Protection (EWP) Available* Note: This is a 1600-IP parts kit without chassis. Shipping Weight: .45 kg (1 lb) Connections: Gel-filled butt connectors .47 .785 Note: Mic holes should be near the bottom of the boot to allow for drainage. Mic Hole Speaker (included) .50 EWP Mic Mounting Boot: Glue to the back of your panel at an upward angle (shown left) behind a 0.10” - 0.25” diameter hole.
PAGE 9
E-1600-55-IP Optional Enhanced Weather Protection (EWP) Available* The E-1600-55A-IP is a universal emergency phone kit for installing behind elevator panels, or an installation requiring a custom panel. The finished panel should provide: (4) studs (#6 diameter minimum) for mounting plate, audio holes for speaker and microphone, a momentary SPST push button switch and a 0.25” diameter mounting hole for the LED.
PAGE 10
Typical Installation on SIP Based VoIP Phone System Viking 1600-IP Series Emergency Phone 100m (328 ft) max* SIP VoIP PBX or PC with SIP Server Software 10/100 Mbps Maximum Internet Optional PoE Injector (If VoIP PBX does not have PoE) Viking supplies Optional Switch / Hub Customer’s Responsibility (Extends range of cable, keeps 1 Gbps network speed for other equipment on network) * Note: A PoE extender can be used for an additional 100 meters per extender. For longer runs (up to 2 km / 1.
PAGE 11
B. Manually Resetting All Network Parameters to Factory Default Step 1. Power down the 1600-IP Series phone by disconnecting the RJ45 plug. Step 2. Press and hold the HELP/CALL button, then reconnect the RJ45. Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Continue to hold the button until you hear 4 more beeps, approximately 6 seconds later, then release the button. The “Call Step 3.
PAGE 12
Quick Programming Features (after accessing the Programming Mode) DESCRIPTION ENTER DIGITS + MEMORY LOCATION First emergency speed dial number 0-20 digits + #00 Second emergency speed dial number 0-20 digits + #01 Third emergency speed dial number 0-20 digits + #02 Fourth emergency speed dial number 0-20 digits + #03 Fifth emergency speed dial number 0-20 digits + #04 First “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-20 digits + #05 Second “Info” speed dial number (E-
PAGE 13
Programming Features Note: Up to 32 digits can be stored in each dial position via touch tone programming, up to 255 characters via PC programming. Touch tone Q and # count as single digits. A. Speed Dial Numbers (#00 - #09) 1. Emergency Speed Dial Numbers (memory locations #00 - #04) The emergency speed dial number programmed in location #00 is the number that is dialed when the “HELP” / ”CALL” button is first pressed.
PAGE 14
D. Repeat Announcement Option (#15) The 1600-IP Series phone can be programmed to play the announcement from 1-9 times, or to continuously repeat the announcement every 8 seconds until a Touch Tone Q is detected from the distant party. The call connected LED will turn on automatically after the announcement has stopped repeating. * Note: The factory default for the 1600-IP Series phone is to play the voice announcement one time.
PAGE 15
Operation A. “HELP” / “CALL” Button When the “HELP” / “CALL” button is pressed, the 1600-IP Series phone dials a pre-programmed telephone number. The Call Connected LED momentarily flashes during dialing. In the event the line is busy or there is a ringno-answer, the unit can be programmed to call additional phone numbers. The phone then cycles through up to 5 pre-programmed emergency numbers until the call is answered.
PAGE 16
Warranty IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666 Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please: 1. Know the model number, the serial number and what software version you have (see serial label). 2. Have your Technical Practice in front of you. 3. It is best if you are on site.