Use & Care Viking Range, LLC 111 Front Street Greenwood, Mississippi 38930 USA (662) 455-1200 For product information, call 1-888-845-4641 or visit the Viking Web site at vikingrange.
Congratulations Table of Contents With your purchase of the world’s most powerful and intelligent dishwasher, you have joined the elite world of Viking ownership. Getting Started Your Viking dishwasher is designed to offer years of reliable service. This Use & Care Guide will provide you with the information you need to become familiar with your dishwasher’s operation and care. Your complete satisfaction is our ultimate goal.
Getting Started Important Safety Instructions Read all instructions before using the dishwasher. • DO NOT operate your dishwasher unless all enclosure panels are properly in place. • It is your responsibility to be sure your dishwasher • DO NOT abuse, sit on or stand on the door or dish rack of the dishwasher. ° Has been installed by a qualified installer. ° Has been properly grounded. ° Has been properly connected to an appropriate electrical supply, water supply and drain.
Getting Started Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance. Warnings & Safety WARNING Electrical Shock Hazard Electrically ground dishwasher. ALWAYS contact the manufacturer about problems or conditions you do not understand. Connect ground wire to green ground connector in terminal box.
Getting Started Getting Started Features Features • Multi-Level Power Wash System The wash system includes multi-level washing with two high quality stainless steel wash arms and an exclusive blockproof FlexibleFluid™ coupling direct water feed. • Five-Stage Filtration and Waste Removal System Prevents redepositing of food particles by assuring 100% filtered water is delivered to dishes in all cycles resulting in clean spot-free dishes.
Features: Cycles 324 Model 3 Cycles Options Wash Cycles POTS/PANS DELAY START Heavily soiled pots, pans and casserole dishes. Long heated prewash loosens up encrusted food. High temperature main wash and final rinse. Lets you delay running the dishwasher for up to 4 hours. To set “DELAY START”, select the desired wash cycle and option(s). Press the “DELAY START” button once and the number “2” will light, indicating a two hour delay.
Cycle Data Product Controls Cycle name Recommended dish types/ soil level Preparing Dishes Temperatures Total water (gal.) Total Wash Time (minutes) 120F˚ (49C˚) It is not necessary to rinse normal food soils off the dishes before putting them in the dishwasher, although larger solid particles, such as bones, seeds, skins, pits, and toothpicks should be removed.
Changing a Program Washing Recommendations Changing a Program After the Unit has Started Most household dishes such as plates, saucepans, and flatware are dishwasher safe. If you are unsure, check the manufacturer’s recommendations before washing. You are responsible for what is washed in the dishwasher. The dishwasher is programmed to stop operating if the door is opened during a cycle.
Washing Recommendations Materials Diswasher safe? Knives Yes Comments Position knives in large items tray so that blades are not touching. Knives may become dull if the blades contact other items. Non-stick coatings Not recommended Coating may wear off with repeated washing. Pewter/ brass/ bronze Not recommended Pewter, brass, and bronze may tarnish or pit. Yes Stainless steel Yes Silver/ silverplate Yes Disposable plastic cannot withstand high water temperature or dishwasher detergent.
Loading the Dishwasher Loading Silverware Basket General Loading Guidelines The Silverware/Cutlery Basket • Load all items so that the force of the water and the detergent reach soiled surfaces. • Do not let china, crystal, and other delicate items touch each other during dishwasher operation. • Do not use door to push racks in. Tips for Best Cleaning Results: • Distribute items evenly and mix knives, forks, and spoons so that items will avoid nesting.
Loading Racks Loading Racks (15 International Place Setting) (10 Place Setting) Upper Rack Upper Rack • 10 glasses • 12 coffee cups • 10 coffee cups • 15 glasses • 10 saucers • 11 bowls • 11 saucers • 3 bread and butter plates Lower Rack • 10 bowls • 4 saucers • 10 dinner plates • 15 dinner plates • 1 serving platter • 12 bread and butter plates • 2 serving bowls • 4 bowls • 10 bread and butter plates • 3 coffee cups (AHAM DW-1 10 place setting) 20 21 Operation Operation Lower Rack
Dishwasher Detergent Rinse Agent Use only a detergent designed for an automatic dishwasher. Never use oven cleaners or other caustic cleaners not designed for dishwashers. These will damage the stainless steel interior, filters and pump components of your dishwasher. Never use soap, laundry detergent or handwashing detergent in your dishwasher, as they are too mild and will cause severe over-sudsing. The foam product prevents the dishwasher from working properly and may cause damage to the dishwasher.
Wash Temperature Water Hardness Hot water dissolves and activates dishwashing detergents, dissolves grease on dishes, and helps glasses dry spot free. If the incoming water is extremely cold due to unusually cold temperatures outside, if you have recently done laundry or run hot water for showers, or if your water travels a long distance from the hot water heater to the dishwasher, the running time of the dishwasher may be longer to heat the water to the required temperature.
Maintenance Maintenance Your new dishwasher is designed to give you years of dependable service. In order to maintain a high level of performance, you need to make sure your dishwasher is properly cared for and cleaned. Here are a few things you can do to make sure your dishwasher performs at its highest level.
Troubleshooting Poor wash results may not always be caused by the dishwasher. Please review the following Troubleshooting Charts for possible remedies. You may find the proper solution without having to call a service provider. Troubleshooting Problem Possible Cause and/or Remedy Spotting and filming No rinse agent: Does the rinse agent dispenser need to be filled? If the cycle buttons are flashing, please refer to the Fault Codes Chart in the following pages of this manual for possible remedies.
Troubleshooting Troubleshooting Problem Possible Cause and/or Remedy Problem Possible Cause and/or Remedy Small particles deposited on items Improper loading of dishes: Load dishes to prevent water and detergent from being trapped in or between items. Water should circulate freely. Detergent left in detergent compartment Compartment cover blocked: The cover may not be opening because of improperly loaded items. Move dishes that may be blocking it.
Troubleshooting Troubleshooting Problem Possible Cause and/or Remedy Problem Possible Cause and/or Remedy Dishwasher will not drain Door open: Check that door is firmly closed. Dishwasher has a plastic smell Your dishwasher may have parts that have a plastic odor to them. Place 2 cups white vinegar in a dishwasher safe measuring cup and place in the lower rack. Do not use detergent. Run the dishwasher through the longest cycle with an extra heat option.
Troubleshooting/Fault Codes Flash Fault Action Pots/Pans Normal 1 1 1 1 1 1 2 3 4 5 Pan Flood Sensor Disconnect Motor Control Status Error Motor Control Comms Error Diverter Timeout Drain Error Reset Unit and try again. If problem persists, contact service. Reset Unit and try again. If problem persists, contact service. Reset Unit and try again. If problem persists, contact service. 2 2 1 2 Huba Disconnect Error Fill Timeout Reset Unit and try again. If problem persists, contact service.
Service Information Warranty If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
Warranty Notes Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you.
